Management Portal

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Troubleshooting Productions
Get an introduction to troubleshooting productions, with a focus on locating and understanding some of the key Management Portal pages when troubleshooting.

Hi Guys,

Good day,

Is there a way to change the theme in management portal? or at least the color of the header.

Issue is, some users have access to Development and Testing and Production environments. I would like a way to color-differentiate the environments to reduce the errors. 

Hi all, 

I am trying to create multiple tasks all in a single task. 

For instance MyApp has three tasks.

One to send a email if a limit is exceeded = MyApp-check-credits

One to purge files = MyApp-purge

One to auto delete files = MyApp-Del 

I would love to get all tasks MyApp-check-credits, MyApp-purge, MyApp-Del into a single parent task called MyApp-AllTasks.

Is there anyone that could give me guidance of how to complete this it would be much appreciated. 

I have an above error when purging record map batches and was wondering if anyone  out there has ever experienced this and if they have please any advice

Failed to purge body for header 9747192, BodyClassname='******.Batch':ERROR #5823: Cannot delete object, referenced by '*****.Record.%ParentBatch'

Hope someone can help me,  so i was developing a script and during the tests I was using the csession to execute a method. Also i thought i had to stop the instance i was using, so I used the ccontrol stop [instanceName] to stop the instance, but when i restarted the instance i got this error trying to start my production, I have an idea of what's the problem but i don't know how to fix it.

Can I apply a custom resource to a Management Portal page through code, using the method or global? The documentation only shows the manual mode: https://docs.intersystems.com/latest/csp/docbook/DocBook.UI.Page.cls?KEY=GCAS_rsrcs#GCAS_C181701

Or export the settings already saved.

Our PAS system supplies date in a particular date format (ISO 8601 compliant) that includes seconds and milliseconds.  Because many downstream systems cannot handle milliseconds (and some don't even want seconds) many transformations are required to truncate the data.

Hi

I need to query my messages and filter by a XML node.  

Time after time on CSP Session page of our Cache 2017.2.1 installation I see that all licenses are consumed by CSP sessions of /csp/sys, /csp/sys/op/and /csp/sys/mgr applications which I assume are sessions of Management Portal. The problem is that there are only few of us accessing the Portal and as we test by browsing Portal, we can't reproduce the problem. 

Is there any way to see client IP of CSP session? Any other way to approach the problem?

The problem looks very similar to the Forefox-related one but we don't use Forefox.

Hi! I have a local project written on Cache and Atelier on my PC. I need to move it to notebook. Tried to export globals, classes, MAC-programms and csp with frontend stuff, but after I created my apps on notebook and imported my set, it just didn't work. I think it's because I have some settings on Management Portal, so how can I export portal settings and what I should export to have my working apps on another computer?

Hello Community,

I recently encountered a issue with Caché and I can't figure out where the problem is coming from.

I noticed that the license limit (200)  was reached whenever I was opening my Studio (so it seems). When this occurs, I restart Caché (with the Cube in the Taskbar), and the number of license used is back to 1%, but grows back after.  The time taken before the number of license  grows back again looks pretty random.

Here is a couple of screenshots :

Recently, we scheduled two tasks (1008 and 1009) within Task Manager. Task ID 1008 is set to run after Purge Tasks (%SYS-ID:3), and Task 1009 is set to run at 7:00:00 each day.

In attempt to provide as much detail as possible, each of the tasks are as follows:

• Task 1008

  WHILE (($p($h,",",2) < $ZTH("10:00 PM")) && ($P($g(^Task.1008(+$h,$j)),"^",1) = +$h)) { J ^ROUTINE, ^ROUTINE2 D SUB^ROUTINE3 H 5 }

Currently, we are utilizing batch jobs at the OS level to kick off routines that watch for files. We are trying to convert these processes to be performed by the Task Manager.

The routines have while loops and perform while loops so long as the time parameters are being met.

What's the best way to ensure Task Manager kicks them off after the completion of the shutdown/backup/start process is performed, which we do nightly? I want to ensure that it starts it regardless of the time that we've set.