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Member since Aug 26, 2022
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For the sake of having an "accepted" answer on this post: we never got to the bottom of what was going on, and scrubbed and reinstalled Ensemble. Thanks for suggestions - some useful learning, even if we were never able to get to the bottom of what was going on.
Alex, thanks. Yes, license is still valid. And no, not possible to suspend before changing problem item - getting databases locking errors when I try. No idea how we managed to corrupt this quite so thoroughly!!
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Carmen, thanks, that's really helpful. If we need further information we'll reach out - as is so often the case, I'm doing some technical investigation for a development that may not ever be tackled, or may be tackled in a different way, or whose specifications will change wildly before we tackle it, or...!!!