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#System Administration

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System administration refers to the management of one or more hardware and software systems.

Documentation on InterSystems system administration.

When there's a performance issue, whether for all users on the system or a single process, the shortest path to understanding the root cause is usually to understand what the processes in question are spending their time doing. Are they mostly using CPU to dutifully march through their algorithm (for better or worse); or are they mostly reading database blocks from disk; or mostly waiting for something else, like LOCKs, ECP or database block collisions?

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I found myself in the not-so-comfortable situation of working with a Linux system on which someone had accidentally disabled user access to the Linux shell. HealthConnect was running, servicing hundreds of interfaces. To resolve the access issue, though, we needed to bring the host down for the application of a fix.

Without the shell, the iris command is not available to control the instance, so we were faced with the potential of shutting down the server ungracefully. We wanted to avoid that if possible ...

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I have a few routines in ^rINDEX that are missing in ^ROUTINE. At least some of those routines lack a timestamp, probably Date and Time Modified in ^rINDEX. It causes D %RO crash when such a routine is referenced by a routine range, since "" is an illegal $ZDTH value.

Healthy entry (note the timestamp): ^rINDEX("ABC,"INT") = $lb("2021-06-15 15:08:38.846885",) ;The second argument is sometimes present and sometimes not, likely the routine size.

Unhealthy entry (note an empty timestamp): ^rINDEX("DEF,"INT") = $lb("",21)

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We are constantly running into issues where there are billions of Orphaned messages in our system that cause problems, and we have to manually run a cleanup to fix performance issues.

In the following article about orphaned messages... https://community.intersystems.com/post/ensemble-orphaned-messages it mentions either programmatically eliminating the Orphaned messages or using a Utility like Demo.Util.CleanupSet in ENSDEMO.

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We recently moved from using the Private Web Server, to using an Apache/Web Gateway setup and moved towards using the built in LDAP functionality within IRIS. Since then, we have 1 user that uses VSCode (/api/atelier) heavily that continues to have issues signing into IRIS through VS Code and the /api/atelier extension.

I am trying to troubleshoot two issues..

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We're looking to create a quick and simple test to see if all firewalls are open on 1972 between a linux based web server VM and a VM running InterSystems IRIS. Does anyone have any ideas for a quick command that can be run from UNIX console that will provide confirmation that traffic is able to get to 1972 on an IRIS machine?

BTW - I don't think it makes any difference but the IRIS machine is running Windows

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Has anyone noticed weird behavior when upgrading to HealthShare Health Connect 2024.1?

Wednesday I upgraded our TEST environment from IRIS for UNIX (Red Hat Enterprise Linux 8 for x86-64) 2022.1.4 (Build 812_0_22913U) [HealthConnect:3.5.0-1.m1] [HealthConnect:3.5.0-1.m1] to IRIS for UNIX (Red Hat Enterprise Linux 8 for x86-64) 2024.1 (Build 267_2U) [HealthConnect:3.5.0-1.m1].

Some of our Business Processes have been throwing...

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There are often questions surrounding the ideal Apache HTTPD Web Server configuration for HealthShare. The contents of this article will outline the initial recommended web server configuration for any HealthShare product.

As a starting point, Apache HTTPD version 2.4.x (64-bit) is recommended. Earlier versions such as 2.2.x are available, however version 2.2 is not recommended for performance and scalability of HealthShare.

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InterSystems FAQ rubric

If you want to run an OS executable file, command, or a program created within an InterSystems product when the InterSystems product starts, write the processing in the SYSTEM^%ZSTART routine. (The %ZSTART routine is created in the %SYS namespace).

Before you write any code in SYSTEM^%ZSTART, make sure that it works properly under all conditions.

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Hello community,

I guess this one will be easy to answer, but trial and error took me too long meanwhile, so I thought it might better to ask the experts.

I would like to get rid of %all rights for routine use at our productive environment. The things, that we have to do in routine are:

- Open productions and start / stop components
- Read messages and message logs
- Search and resend messages
- Deploy new Applications
- Edit settings and default settings
- Read database tables

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Let's say I have an InterSystems IRIS instance with 6 Namespaces:

  • Foo1
  • Foo2
  • Foo3
  • Foo4
  • Foo5
  • Bar

And the number of Foo# namespaces can increase at any time for a number of reasons. I need to ensure that they all have identical configuration globals stored in a DB called CONFIG, so I do the following in my configuration file:

[Map.%ALL]
Global_SYS=%DEFAULTDB
Global_SYS("CommonConfig")=CONFIG
Global_SYS("CommonOtherSettings")=CONFIG
Global_SourceControl=CONFIG

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I am trying to setup a OAuth2.0 configuration to connect to a server within our Network using OAuth2.0. My previous attempt worked, however forgot to capture the steps before I had whipped the System so please bear with me.

I have an SSL/TLS Client configuration setup as we use the setup for our LDAP configuration.

When I go through the following steps within the Terminal, I am getting the following error...

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Discussion
· Nov 28, 2023
Monitoring Platforms

With System Alerting and Monitoring (SAM) being deprecated in the near future..

  • What is everyone's go-to for Monitoring IRIS?
  • What is readily available?
  • What is the cost surrounding it?

Just trying to get ideas floating around of what we might need to start looking at to satisfy IT leadership.

Thanks

Scott

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[Background]

InterSystems IRIS family has a nice utility ^SystemPerformance (as known as ^pButtons in Caché and Ensemble) which outputs the database performance information into a readable HTML file. When you run ^SystemPerformance on IRIS for Windows, a HTML file is created where both our own performance log mgstat and Windows performance log are included.

Open Exchange app
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InterSystems FAQ rubric

If the journal file is too large to be searched or filtered using the Management Portal, you can refer to it using the following two methods.

① How to use the ^JRNDUMP utility
② How to reference it in a program

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InterSystems FAQ rubric

To remove InterSystems products installed on your Windows system, use Add or Remove Programs in Control Panel (in Windows 10, select Apps from Windows Settings).

Since we will be making changes to the system, you will need to log in as a user with administrator privileges.

1) Log in to the system as an administrator.

2) From the system tray, exit the launcher of the InterSystems product instance you want to uninstall (click launcher → exit).

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