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#System Administration

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System administration refers to the management of one or more hardware and software systems.

Documentation on InterSystems system administration.

We're looking to create a quick and simple test to see if all firewalls are open on 1972 between a linux based web server VM and a VM running InterSystems IRIS. Does anyone have any ideas for a quick command that can be run from UNIX console that will provide confirmation that traffic is able to get to 1972 on an IRIS machine?

BTW - I don't think it makes any difference but the IRIS machine is running Windows

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I am looking into creating a ZSTOP as you probably have seen from my previous posts, is there a way to capture the type of shutdown that occurred? So say if there was an unknown hardware failure (forced), vs a user shutdown? Mainly looking for user or system shutdown when we force another destination to become the primary in the mirror. So if a user shutdown the production to do.,... Task A, Task B etc..

Thanks

Scott

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To prepare a migration to IRIS I use Docker images.
The (aged) application is built around Caché Terminal
And on Windows, IRIS uses the same ctelnetd.exe as Caché.

In my Docker installation, Telnet Settings are just grayed out in SMP.
and my Terminal can't 'connect.
Port mapping is OK and verified with TCP

Working from the console in Docker with the whole set of ESC and
screen formatting is not acceptable.
We tried WebTerminal but there is just no Partition behind as in Terminal.

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I am working on setting up our Failover techniques as we move to a Mirror Environment with a Arbiter, 2 Failover Nodes, and a Async (DR) Node. There are some system commands that I would like to call when the Mirror moves, and I am working on a ZMIRROR routine for that, but I also wanted to create an additional step if we wanted to manually shutdown and for the Mirror to move. So I was looking at using ZSTOP to call a couple of different items while shutting down, while the documentation has an example a couple of questions come to mind about using ZSTOP.

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We have messages that are in a queued state for various reasons and when we do a manual shutdown of the instance, they are moved to a Suspended state. I thought I saw in the documentation somewhere a setting to make sure these messages stay in a queued state and not suspend them. Can someone confirm and point me in the correct location for that documentation, as I am trying to ensure that if we do have to manually shutdown a instance, someone doesn't have to remember to go back in and check for suspended messages and resubmit them?

Thanks

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I am new to setting up a mirror environment....

We will have a Arbiter, Two Failover members (A,B), and a Async (DR) member (C). I have the two failover members in sync and are configured for Arbiter Control.

My question is about the Async member, when I initially set it up I pointed it to the mirror on the primary node A.

Is that correct?

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We are trying to script a High Availability Shutdown/Start script in case we need to fail over to one of our other servers we can be back up within mins. Is there a way to configure the startup procedure to Automatically Stop/Start the JDBC server when shutting down or starting up cache? is there an auto setting we can change?

Thanks

Scott Roth

The Ohio State University Wexner Medical Center

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Can someone confirm that HealthShare Health Connect 2022.2 is the correct latest release that is available via the Online Distribution? I tried looking at the HealthShare Health Connect on WRC and now do not see a 2022.2 or 2022.3 version. Is this correct? So I shouldn't be running 2022.2? Did Health Connect get renamed? A couple of months ago I downloaded HealthConnect-2022.2.0.368.0-lnxrh8x64 but not seeing it now on the WRC site.

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Hi Team ,

Can I please check if anyone has encountered SOAP authentication error when trying to submit a certificate signing request or when trying to get certificate .

I configured a local CA server without SMTP configuration and I configured a local CA client. These steps worked okay.

Then I tried to Submit Certificate Signing Request to Certificate Authority server and I am getting the following error :

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I am trying to migrate our SQL Connections from HealthShare Health Connect 2018.1.3 to IRIS HealthShare Health Connect 2022.2 using the Data Export/Import Wizard through the Management Portal. I am able to export the data fine, but I am running into issues trying to Import it into 2022.2 using the Data Import Wizard. When I run through the steps it is not importing everything from the txt file I created from 2018.1.3. I would rather not have to rekey all the connections if possible.

Here is the Background Task Error Log

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We have a UNIX VM with an InterSystems IRIS instance which we cloned for testing purposes, and we have found that $System (which is used for self-identification in email notifications) is still showing the hostname of the original VM, rather than the hostname of the cloned VM. This is coming from $System.INetInfo.LocalHostHame().

Does anyone know what you need to change on a UNIX clone in order for it to display the appropriate new host name in $System?

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Question
Rob Schoenmakers · Nov 30, 2022
Delegated Users

In our current UCR arhcitecture, we use two installations. We have one machine with Access, Registry and Edges and one machine with the ODS. On the machine with the Registry, I can create a user/clinician. When I log into the management portal with this user, a so-called delegated user is created in the cached users table. So far everything is going well.

When I try the same on the machine with the ODS I get the message : 'ERROR #822: Access Denied' . so no delegated user is created.... Does anyone have any idea where I can find the solution?

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I know there is the ability to enable Rule Sets within a Business Rule by dates, but what about Sub-Rules or just Rules in general? We have an upcoming go-live that is at Midnight and I was wondering if there was a way I could script out enabling rules/sub-rules within a Business Rule to save my team some time and headaches. Or is the best practice is just to create another rule for the go-live, then move it over once we are live...

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Question
Scott Roth · Oct 13, 2022
JDBC Gateway Server Crash

I am trying to troubleshoot an issue I am having with the JDBC Gateway Server crashing at the %SYS level. I have numerous Linked Tables that are using JDBC to connect to a MS SQL database/tables to query values. I have written queries in other class files and within the class definition of the linked table to do the queries.

1. Should I be running the query in the class definition of the linked table as a class method? or is it best practice to run the query as a class method outside of the class definition of the linked table?

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Trying to identify which records in the %SYS.Audit table are fails.

Eg, as user "WORKER", I run an attempted a grant, the terminal returns:

SQL> GRANT SELECT ON newschema.patients TO COORDINATOR
[S1000][Iris ODBC][State : S1000][Native Code 112]
[libirisodbc35.so]
[SQLCODE: <-112>:<Access violation>]
[Location: <ServerLoop>]
[%msg: <User WORKER does not have required privileges to grant the privilege(s)>]
[ISQL]ERROR: Could not SQLExecute

but the record in the audit table gives

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I have created a class file that I want to execute daily to gather Metrics (Message Header, Space Available, etc..) and write the data into a Cache table. Now that I have written the class I want to add it to the Task Scheduler within Ensemble to run every morning. How do I go about getting the class file created as a Task within the Task Scheduler? The Documentation isn't as clear cut for creating custom tasks as one would expect.

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Question
Scott Roth · Aug 25, 2022
SAM - Adding node_exporter

Note sure if anyone would know this.... But I presented my team with a Proof of Concept of running SAM to monitor our IRIS Development and Test Clusters. In talking with them we would like additional OS metrics that aren't provided by what is built into SAM. Looking at more OS detail I found node_exporter from Promethus. I added node_exporter to our server that we want to monitor, but then tried to config isc_prometheus.yml to use node_exporter. That did not go well and when I restarted SAM, it would not download the built in metrics to SAM.

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Hello community!

I'm creating a script to remove an item (component) from the Ensemble production, I know there is a manual way to do it but as there are several components the idea is to use a script to be faster.

I tried using %Delete() and doing a select on Ens.Config.Item, but this ends up generating several errors in production. Does anyone have any idea how I can do this simply?

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A question has come up that I am not finding the answer for.... Does the daily purge process re-index EnsLib.HL7.SearchTable or other SQL tables? In looking at the purge process documentation I am not seeing anything that mentions EnsLib.HL7.SearchTable. Do we have to manually constantly re-index tables that we create? For example I created another search table based off of EnsLib.HL7.Search table, will I need to constantly watch this as it grows? How do tables get index, is there some kind of mechanism that automatically does it, or are we responsible for indexing tables ourselves?

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Question
Scott Roth · Mar 18, 2022
EnsLib.HL7.Message Querying

We are trying to track down the source of Orphaned messages and noticed that we are unable to query EnsLib.HL7.Message with any kind of WHERE or ORDER BY clauses in our SQL statement.

I know EnsLib.HL7.Message is a system table, but is there a way we can add additional Indexes to the table to make the query run better/faster without affecting the system?

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Question
Ahmad Bukhtiar · Jun 10, 2021
HealthShare UCR User Roles

Hi anyone has created the user roles for UCR pls share details like if we want to create following roles what access rights should be give to each role.

UCR Admin - This user can stop/start productions, can enable/disable services, can run sql queries, can make changes in facility registries, assigning authority and other configuration.

UCR Developer - This user can add new services in the production but can not make any change in the registires and other configuraiton

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