#System Administration

8 Followers · 547 Posts

System administration refers to the management of one or more hardware and software systems.

Documentation on InterSystems system administration.

Question André-Claude Gendron · Jul 31, 2025

Hi everyone,

I’m working with an existing InterSystems IRIS server that hosts several web applications and namespace-specific code and data. I’d like to reverse-engineer the current environment into a %Installer.Manifest file so I can store it in Git and manage its changes.

My goal is to:

  • Track the application setup and configuration in version control
  • Rebuild environments consistently (namespaces, CSP apps, security roles, etc.)
  • Possibly automate deployments later on

I understand that %Installer is declarative and wasn’t necessarily designed to reflect a running system.

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Question Roma Bunga · Sep 25, 2018

Hi,

We see a lot of TCPIP connection error for few of the components not sure if it is a network glitch at the source/target or is it with us. And most of the times these errors are very transient and vanish on their own and the connection gets re established and the messages get processed. Here is the error we mostly see

ERROR <Ens>ErrTCPTerminatedReadTimeoutExpired: TCP Read timeout (30) expired waiting for terminator SegTerminatorAscii=13, on |TCP|50007|10620, data received =''

or

ERROR <Ens>ErrOutConnectionLost: Lost HL7 Read connection to 10.101.87.

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Question Scott Roth · Oct 2, 2019

We are constantly running into issues where there are billions of Orphaned messages in our system that cause problems, and we have to manually run a cleanup to fix performance issues.

 In the following article about orphaned messages... https://community.intersystems.com/post/ensemble-orphaned-messages it mentions either programmatically eliminating the Orphaned messages or using a Utility like Demo.Util.CleanupSet in ENSDEMO.

I have had it explained to me is basically all messages have to go somewhere, if they aren't then it creates orphaned

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Question Ramesh Ramachandran · Mar 30, 2017

Hi,

We have an HTTP business operation where the messages gets stuck and we had to recycle the operation to resume the processing. We are trying to work around this (for time being until we find the root cause) using below code which should recycle the component.  

Set tSC = ##class(Ens.Director).EnableConfigItem(pConfigItemName,0,1)
Set tSC = ##class(Ens.Director).EnableConfigItem(pConfigItemName,1,1)

However, it did not make any difference. When we manually recycle the operation, it prompts for the force update and we have to force it down. So I tried including Set tSC=##class(Ens.Job).

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Question Ashok Kumar T · Dec 19, 2023

Hello Community,

How to properly connect and run the Grafana with my local IRIS community instance  in Windows machine. I had executed Mr. @Dmitry Maslennikov contianerzied environment from this POST  and it's working pretty. However the Plugin is not yet posted in the Grafana plugin datasource. What is the roadmap to do setup and establish connection same in my local environment . I have read some additional community post for reference 
 

Regards,

Ashok

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Question Alan Macdonald · Sep 21, 2023

I'm at a loss with configuring the IRIS ODBC driver (v02.10) on my Amazon Linux machine, connecting to a REMOTE IRIS backend.  It should be simplified by not requiring a DSN (the app uses a DSN-less connection and generates the connection string).  I have

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Question Scott Roth · Nov 13, 2018

We are trying to script a High Availability Shutdown/Start script in case we need to fail over to one of our other servers we can be back up within mins. Is there a way to configure the startup procedure to Automatically Stop/Start the JDBC server when shutting down or starting up cache? is there an auto setting we can change?

Thanks

Scott Roth

The Ohio State University Wexner Medical Center

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Question Jack Huser · Oct 25, 2022

Hi everyone,

I have an issue when calling Trakcare's webservices using a web application.

The issue is that, the browser is blocking the queries because of the CORS Policy.

In fact, the browser is sending a first HTTP query OPTIONS called "preflight" (in Chrome's developers tools) and Apache server answers with no CORS Control Origin in Header (CORS header ‘Access-Control-Allow-Origin’ missing). So the query is blocked and does not reach the Webservices server (IRIS Interoperability).

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Question Chris Bebek · Sep 20, 2022

Trying to identify which records in the %SYS.Audit table are fails.

Eg, as user "WORKER", I run an attempted a grant, the terminal returns:

SQL> GRANT SELECT ON newschema.patients TO COORDINATOR
[S1000][Iris ODBC][State : S1000][Native Code 112]
[libirisodbc35.so]
[SQLCODE: <-112>:<Access violation>]
[Location: <ServerLoop>]
[%msg: <User WORKER does not have required privileges to grant the privilege(s)>]
[ISQL]ERROR: Could not SQLExecute
 

but the record in the audit table gives

Description: "SQL GRANT Statement"

EventData: "GRANT SELECT ON newschema.

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Question Guilherme Koerber · May 5, 2022

Hello community!

I'm creating a script to remove an item (component) from the Ensemble production, I know there is a manual way to do it but as there are several components the idea is to use a script to be faster.

I tried using %Delete() and doing a select on Ens.Config.Item, but this ends up generating several errors in production. Does anyone have any idea how I can do this simply?

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Question Scott Roth · Apr 22, 2022

A question has come up that I am not finding the answer for. Does the daily purge process re-index EnsLib.HL7.SearchTable or other SQL tables?  In looking at the purge process documentation I am not seeing anything that mentions EnsLib.HL7.SearchTable. Do we have to manually constantly re-index tables that we create? For example I created another search table based off of EnsLib.HL7.Search table, will I need to constantly watch this as it grows?

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Question Scott Roth · Mar 18, 2022

We are trying to track down the source of Orphaned messages and noticed that we are unable to query EnsLib.HL7.Message with any kind of WHERE or ORDER BY clauses in our SQL statement.

I know EnsLib.HL7.Message is a system table, but is there a way we can add additional Indexes to the table to make the query run better/faster without affecting the system?

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Question Douglas Foster · Feb 8, 2019

Hey Developer Community,

I wanted to reach out and ask the group who is still using the Polymetric Dashboard? You can read about it in this older Community article.

It was created as a sample that is designed to be customized by you, so it is a community supported tool vs. an official InterSystems supported tool.  I've noticed that it hasn't been updated in a while and some of the dependencies have some potential security vulnerabilities.

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Question John Jacobs · May 16, 2018

Is there a group in or outside of this community for discussion of DTM issues? I am working on a conversion to Caché for a client but in the meantime, he is still live with his DTM system and a system management issue has arisen. The convo:

Client: Do you know how to increase the page limit in MUMPS DTM?  One version of my database I use for one customer is telling me I have reached my page limit.  I have increased the page limit in the database you are reviewing; so I figure there is a setting I am missing.

Me: How did you increase the page limit before?

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Question Scott Roth · Oct 6, 2020

I was wondering if there was a certain procedure or documentation on securing (Https://) the Web Portal into IRIS/Ensemble?

Currently we are using LDAP Delegated Authentication to access the Web Portal using LDAP. However as more and more emphasis is put on securing applications within networks, I can see Management/Security asking us to make sure that the web portal is more secure.

Maybe I am not looking at the right place for documentation, but is there a Best Practice guide, set of instructions, or Online learning that can help guide me in trying to make our environment more secure?

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Question Ben Spead · Feb 3, 2022

(I wasn't able to find this in the docs or the Community, so feel free to point me to a reference that I missed)

How can I determine the effective User and Group that will be used when an InterSystems IRIS process is doing file I/O on the file system for UNIX?  Bonus points if you can tell me how to do it from within InterSystems IRIS as well as from the host OS.

Thanks!

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Question Scott Roth · Jan 10, 2022

You might of seen or might of not seen my earlier post about Exporting a Production from 2018.1 to import it into 2021.1. I was able to get the export working, however I noticed in reviewing the data within the export, our previous Workday XML Schemas that we imported via XSD files were not in the export. When walking through the export process under Message Schema or vDoc Schema I could not find the missing XML Schema structures. Why aren't XML's part of the export process if they are used within the Production?

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Question Scott Roth · Jan 6, 2022

We are migrating from AIX to Linux and part of our testing is trying to figure the best method to migrate the code. I am trying to export an entire Production, however I keep running into an error...

Error generating export list for production osuwmc.TestClin and all items may not be listed.
ERROR #5002: Cache error: <CLASS DOES NOT EXIST>zgetRecordandComplexMapClasses+34^Ens.Config.Production.1 *(No name)

I went through any Complex Record Maps, and recompiled them but I am still getting the same error

Does anyone know how I can track down this error and the culprit?

Thanks

Scott Roth

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