System Administration

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So i'm having this problem with the task manager, the tasks simply stopped running. I had a problem with queued massages and trying to figure out what to do i'm afraid I may messed up something else, can someone help me ?

Last answer 9 May 2019 Last comment 28 March 2019
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Hi -

I'm trying to follow the documentation, but I seem to end up in a circular reference, where the docs say "Login to TrakCare" to get access to the Layout Editor, with a link to "Logging Into TrakCare", and then that whole sections assumes that the account being used has been created, but doesn't seem to point to any means of actually creating the account in the first place.

Where is it described in the HealthShare Documentation, how to create a TrakCare login account?

Last answer 22 February 2019
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Hi, a client have a installed enviroment with mirror activated, but when you test SSL on webservices you can get an error, not SSL access correctly from browser because certificate problem apparently with TLS Version, someone have a suggestion to reinstall SSL Certificates on mirrors ?

Chrome : something wrong, no details or diagnostic
Firefox : SSL_ERROR_HANDSHAKE_FAILURE_ALERT

We try simple regenerate Authority an regenerate all certificates, but not worked. Same results.

Last answer 12 February 2019 Last comment 12 February 2019
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Can someone tell me if /deepsee-sysmon-dashboards is developed for a specific version of Ensemble? Looks like it could be useful to my group but we aren't upgrading till later this year and we are on 2015.2.2.

Last answer 7 January 2019
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Let's say you have about 100TB of data in multiple CACHE.DAT. The biggest one is about 30TB but mostly more than 1TB. You have limited time for maintenance during a day, and it is only a few hours at night. You have to check Integrity as much often as possible. And of course backup it.

How would you do it?

Last answer 5 December 2018
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We are trying to script a High Availability Shutdown/Start script in case we need to fail over to one of our other servers we can be back up within mins. Is there a way to configure the startup procedure to Automatically Stop/Start the JDBC server when shutting down or starting up cache? is there an auto setting we can change?

Thanks

Scott Roth

The Ohio State University Wexner Medical Center

Last answer 15 November 2018 Last comment 18 November 2018
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I need to write a script to answer a couple of fairly simple questions:

1) What is the current routine DB (name and location) for this namespace?

2) What is the current data DB (name and location) for this namespace?

3) Is global ^ABC mapped to a different location than the default data DB?

Can anyone point me to some system APIs that would allow me to answer these questions?

Thanks!

Ben

Last answer 14 November 2018
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In System Administration | Configuration |  System Configuration | Journal Settings there is a check box for Freeze on error.

From reading the documentation, it sounds like the choice to freeze on error is one of system availability vs system integrity.

Curious to know whether Ensemble users choose to freeze on error or not.

If you have a best practice recommendation based upon your experience or knowledge, that would be helpful information too.

Last answer 5 June 2018 Last comment 4 June 2018
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I want to create an interface specific purge job. Please let me know if there are any holes in my approach. I realize that an interface that went from HospitalAService to HospitalARouter to PracticeBOperation would require two separate executes in my example below, but I want that granularity as there are some intermediate steps in our workflows that we don't need to retain messages for.

Last answer 23 May 2018 Last comment 23 May 2018
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Hi.

The message is received a few times a day.

On documentation, this ^ISCSOAP^is log to service SOAP, but why send to cconsole.log?

04/04/18-01:00:00:597 (10608) 2 ^ISCSOAP in Namespace %SYS has been active for 348 day(s).
04/04/18-01:00:00:598 (10608) 2 ^ISCSOAP in Namespace X has been active for 165 day(s).

Help-me.

Tks

Last answer 5 April 2018 Last comment 5 April 2018
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Problem:

A file-based business service uses a local path on a Linux machine that is actually a mounted CIFS share. The mount is "soft" and is designed to not cache data, etc. There are times however when the remote system offering up the share (it's a Windows machine I believe) gets bounced or otherwise hung up the business service in the Ensemble production just hangs.

Last answer 30 July 2016
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I am wondering about upgrading our Healthshare mirrored environment to the latest release. Has anyone upgraded recently to what version and what kind of effort was put into it. I am thinking it will take 2 analysts full time for 3 months. Am I out of the ball park on this estimate? We have bout 600 operations, Processes and services. What are some of the benefits we get from upgrading and what are some of the problems you ran into during the upgrade? Any information you have to share would be greatly appreciated.
Thanks

Last answer 1 February 2018 Last comment 4 January 2018
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Greetings.

We have one vendor who requires us to send data using TCP

through an SSH port forwarding tunnel that is set up in advance.

UNIX scripts maintain this, and the Ensemble interface uses a TCP Adapter.

 

I was thinking that Ensemble could maintain the SSH tunnel, 

which would improve our detecting of issues.

 

Has anyone done something like this?

I see that the  class %Net.SSH.Session has a method ForwardPort,

but it doesn't stand up the tunnel by itself.   Instead, it appears 

Last answer 29 November 2017
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Hello; We are managing several Ensemble instances on several servers.  One server has 4 instances, and two other servers have one instance each (those are production servers).  We encrypt all instances using the Caché encryption in the management portal.

 

Currently we are using two different encryption keys: 1 key on the server with 4 instances, which is used for all 4 instances, and a second key on single-instance server. ( I'm installing the newest production server now.)

 

Last answer 6 November 2017
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Is it possible to make the cache terminal available over a mirrored vip address for a healthshare mirrored environment? So that connecting to a terminal for a mirrored environment will always connect to the Live Node?

 

I'm looking to write a Powershell script to run against the system and need to connect to the Live Node in a mirrored setup. Is this possible or am I going to have to log onto each node to establish which is Live.  Or does this even matter?

Last answer 1 November 2017 Last comment 6 November 2017
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I need to have both Cache and the Mirroring Arbiter startup when the HP UX system starts.  Having not worked on HP UX much I am not familiar with the method for accomplishing this.

I would appreciate any information or even sample scripts that would help resolve this.

Last answer 23 October 2017
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Hy.

 

I set up cache in container, which is working fine. But when accessing managment portal the default user was alway Unknown user and no username or password were required. So i disabled the Unknow user in the Security section, but now i keep getting an error access denid. 

Last answer 12 January 2017 Last comment 14 July 2017
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Hi All

I'm looking for some field experiences, lessons learned, or actual deployed solutions to the problem of replicating non-CACHE.DAT data in a mirrored Cache environment.  

Environment:

  • Operating System is IBM AIX
  • Hardware is IBM Power w/ virtualised storage
  • Cache 2017.1
  • 2x Production mirror members
  • 1x DR mirror member

 

There are a number of different data types that we're looking at mirroring, and a number of identified solutions.  The two main types of data to be mirrored outside of Cache mirroring are:

Last answer 22 May 2017
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Hi All -

Our environment has multiple instances of HealthShare installed and most are on separate VMs/servers. Does anyone have any ideas on how to efficiently manage user accounts across all of these multiple instances of HealthShare? As you can imagine, creating 10 separate Cache accounts on each instance during onboarding of new associates is cumbersome and tedious as is disabling them. We have yet to integrate with AD but we do have a Cyberark initiative under way but it is in the very early stages.

 

Last answer 10 May 2017
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Hello,

 

I have a problem with an Ensemble instance on Windows to access to a network shared directory. Ensemble service (services.msc) is executed with a user which has access to this network shared directory :

 - When I try to copy or access files from a terminal ==> this is OK : the command w ##class(%SYS.ProcessQuery).%OpenId($Job).OSUserName returns the user defined in Ensemble service logon screen.

Last answer 29 March 2017 Last comment 30 March 2017
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Currently, we have an application running in one namespace ("Database B") that has globals and routines mapped to another database ("Database A"). After enforcing clean up on Database A, we found that 90% of the disk is free. We would like to compact Database A and release the unused space. However, we are running OpenVMS, which seems to be the issue.

For databases consisting of only globals, we are able to use ^GBLOCKCOPY; however, we need to ensure that the routines and mappings are also copied.

Last answer 23 March 2017 Last comment 9 January 2017
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