Hello Michael,

If the Ensemble log reports an arbiter loss of connection, Ensemble doesn't really have more logs that can explain why that happened. These messages are just reporting the underlying condition that Ensemble experiences.

Confirming the cause of connection losses is really more a matter of reviewing network/other logging in the environment.

Hello Herb,

Have you checked the connectivity since the error is a timeout?

Can you make an SFTP connection outside of IRIS using a third party application or the command line?

You can debug the SSH portion of the connection via:

https://community.intersystems.com/post/using-and-debugging-netsshsession-ssh-connections

Hope that helps.