#System Administration

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System administration refers to the management of one or more hardware and software systems.

Documentation on InterSystems system administration.

Question Scott Roth · Mar 7, 2023

I am working on setting up our Failover techniques as we move to a Mirror Environment with a Arbiter, 2 Failover Nodes, and a Async (DR) Node. There are some system commands that I would like to call when the Mirror moves, and I am working on a ZMIRROR routine for that, but I also wanted to create an additional step if we wanted to manually shutdown and for the Mirror to move. So I was looking at using ZSTOP to call a couple of different items while shutting down, while the documentation has an example a couple of questions come to mind about using ZSTOP.

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Question Scott Roth · Feb 21, 2023

I am new to setting up a mirror environment....

We will have a Arbiter, Two Failover members (A,B), and a Async (DR) member (C). I have the two failover members in sync and are configured for Arbiter Control.

My question is about the Async member, when I initially set it up I pointed it to the mirror on the primary node A.

Is that correct?

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Question Scott Roth · Nov 13, 2018

We are trying to script a High Availability Shutdown/Start script in case we need to fail over to one of our other servers we can be back up within mins. Is there a way to configure the startup procedure to Automatically Stop/Start the JDBC server when shutting down or starting up cache? is there an auto setting we can change?

Thanks

Scott Roth

The Ohio State University Wexner Medical Center

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Question Scott Roth · Feb 16, 2023

Can someone confirm that HealthShare Health Connect 2022.2 is the correct latest release that is available via the Online Distribution? I tried looking at the HealthShare Health Connect on WRC and now do not see a 2022.2 or 2022.3 version. Is this correct? So I shouldn't be running 2022.2? Did Health Connect get renamed? A couple of months ago I downloaded HealthConnect-2022.2.0.368.0-lnxrh8x64 but not seeing it now on the WRC site.

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Question Mary George · Dec 28, 2022

Hi Team , 

Can I please check if anyone has encountered SOAP authentication error when trying to submit a certificate signing request or when trying to get certificate .

I configured a local CA server without SMTP configuration and I configured a local CA client. These steps worked okay.

Then I tried to Submit Certificate Signing Request to Certificate Authority server and I am getting the following error :

Similar error is appearing when I try to use the Get Certificate(s) from Certificate Authority server option

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Article Alex Woodhead · Jan 28, 2023 3m read

Some Usage cases

1. A deployment may consist of two high availability instances and two disaster recovery instances in a different data center.

The corresponding UAT environment could replicate this giving a total of 8 instances. How do you confirm CPF and Scheduled task alignment across ALL instances.

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Article Sergey Mikhailenko · Jan 24, 2023 8m read

Introduction

There are many entities in IRIS which are extremely difficult to transfer to another system.They usually contain important system-stored objects: users, roles, privileges, mappings, and applications. The exception to this list is for resources, which are facilitated by the ability to select and save them from the management portal interface [System > Security Management > Resources]. Yet, things are not as good with other system objects. I even got an idea for this topic

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Announcement Emily Geary · Dec 27, 2022

While you don't need to take your exam before the end of 2022, the vouchers provided to the UK&I Summit 2022 must be redeemed before January 1, 2023. Please register for an exam before time runs out. 

You can find additional information about the InterSystems Certification Program here.

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Question Scott Roth · Dec 14, 2022

I am trying to migrate our SQL Connections from HealthShare Health Connect 2018.1.3 to IRIS HealthShare Health Connect 2022.2 using the Data Export/Import Wizard through the Management Portal. I am able to export the data fine, but I am running into issues trying to Import it into 2022.2 using the Data Import Wizard. When I run through the steps it is not importing everything from the txt file I created from 2018.1.3. I would rather not have to rekey all the connections if possible.

Here is the Background Task Error Log

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Article Eduard Lebedyuk · Feb 19, 2016 12m read

Suppose you have developed your own app with InterSystems technologies stack and now want to perform multiple deployments on the customers' side. During the development process you've composed a detailed installation guide for your application, because you need to not only import classes, but also fine-tune the environment according to your needs.
To address this specific task, InterSystems has created a special tool called %Installer. Read on to find out how to use it.

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Article Murray Oldfield · Nov 10, 2022 7m read

Overview

Predictable storage IO performance with low latency is vital to provide scalability and reliability for your applications. This set of benchmarks is to inform users of IRIS considering deploying applications in AWS about EBS gp3 volume performance.

Summary

  • An LVM stripe can increase IOPS and throughput beyond single EBS volume performance limits.
  • An LVM stripe lowers read latency.
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Question Ben Spead · Dec 6, 2022

We have a UNIX VM with an InterSystems IRIS instance which we cloned for testing purposes, and we have found that $System (which is used for self-identification in email notifications) is still showing the hostname of the original VM, rather than the hostname of the cloned VM.  This is coming from $System.INetInfo.LocalHostHame().

Does anyone know what you need to change on a UNIX clone in order for it to display the appropriate new host name in $System?  

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Question Rob Schoenmakers · Nov 30, 2022

In our current UCR arhcitecture, we use two installations. We have one machine with Access, Registry and Edges and one machine with the ODS. On the machine with the Registry, I can create a user/clinician. When I log into the management portal with this user, a so-called delegated user is created in the cached users table. So far everything is going well. 

When I try the same on the machine with the ODS I get the message : 'ERROR #822: Access Denied' . so no delegated user is created.... Does anyone have any idea where I can find the solution?

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Article Mark Bolinsky · Jan 29, 2016 4m read

** Revised Feb-12, 2018

While this article is about InterSystems IRIS, it also applies to Caché, Ensemble, and HealthShare distributions.

Introduction

Memory is managed in pages.  The default page size is 4KB on Linux systems.  Red Hat Enterprise Linux 6, SUSE Linux Enterprise Server 11, and Oracle Linux 6 introduced a method to provide an increased page size in 2MB or 1GB sizes depending on system configuration know as HugePages.

At first HugePages required to be assigned at boot time, and if not managed or calculated appropriately could result in wasted resources.  As a result various Linux distributions introduced Transparent HugePages with the 2.6.38 kernel as enabled by default.  This was meant as a means to automate creating, managing, and using HugePages.  Prior kernel versions may have this feature as well however may not be marked as [always] and potentially set to [madvise].  

Transparent Huge Pages (THP) is a Linux memory management system that reduces the overhead of Translation Lookaside Buffer (TLB) lookups on machines with large amounts of memory by using larger memory pages.  However in current Linux releases THP can only map individual process heap and stack space.

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Question Jack Huser · Oct 25, 2022

Hi everyone,

I have an issue when calling Trakcare's webservices using a web application.

The issue is that, the browser is blocking the queries because of the CORS Policy.

In fact, the browser is sending a first HTTP query OPTIONS called "preflight" (in Chrome's developers tools) and Apache server answers with no CORS Control Origin in Header (CORS header ‘Access-Control-Allow-Origin’ missing). So the query is blocked and does not reach the Webservices server (IRIS Interoperability).

We were advice to add those configuration in Apache:

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Question Scott Roth · Oct 3, 2022

I know there is the ability to enable Rule Sets within a Business Rule by dates, but what about Sub-Rules or just Rules in general? We have an upcoming go-live that is at Midnight and I was wondering if there was a way I could script out enabling rules/sub-rules within a Business Rule to save my team some time and headaches. Or is the best practice is just to create another rule for the go-live, then move it over once we are live...

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Article Murray Oldfield · Oct 25, 2022 4m read

YASPE is the successor to YAPE (Yet Another pButtons Extractor). YASPE has been written from the ground up with many internal changes to allow easier maintenance and enhancements.

YASPE functions:

  • Parse and chart InterSystems Caché pButtons and InterSystems IRIS SystemPerformance files for quick performance analysis of Operating System and IRIS metrics.
  • Allow a deeper dive by creating ad-hoc charts and by creating charts combining the Operating System and IRIS metrics with the "Pretty Performance" option.
  • The "System Overview" option saves you from searching your SystemPerformance files for system details or common configuration options.

YASPE is written in Python and is available on GitHub as source code or for Docker containers at:


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Question Scott Roth · Oct 13, 2022

I am trying to troubleshoot an issue I am having with the JDBC Gateway Server crashing at the %SYS level. I have numerous Linked Tables that are using JDBC to connect to a MS SQL database/tables to query values. I have written queries in other class files and within the class definition of the linked table to do the queries.

1. Should I be running the query in the class definition of the linked table as a class method? or is it best practice to run the query as a class method outside of the class definition of the linked table?

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Article Pete Greskoff · Jun 27, 2018 8m read

NB. Please be advised that PKI is not intended to produce certificates for secure production systems. You should make alternate arrangements to create certificates for your productions.
NB. PKI is deprecated as of IRIS 2024.1: documentation and announcement.

In this post, I am going to detail how to set up a mirror using SSL, including generating the certificates and keys via the Public Key Infrastructure built in to InterSystems IRIS Data Platform. I did a similar post in the past for Caché, so feel free to check that out here if you are not running InterSystems IRIS. Much like the original, the goal of this is to take you from new installations to a working mirror with SSL, including a primary, backup, and DR async member, along with a mirrored database. I will not go into security recommendations or restricting access to the files. This is meant to just simply get a mirror up and running. Example screenshots are taken on a 2018.1.1 version of IRIS, so yours may look slightly different.

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Announcement Shane Nowack · Oct 19, 2022

Get certified on InterSystems IRIS System Administration!

Hello Community,

After beta testing the new InterSystems IRIS System Administration Specialist exam, the Certification Team of InterSystems Learning Services has performed the necessary calibration and adjustments to release it to our community. It is now ready for purchase and scheduling in the InterSystems certification exam catalog. Potential candidates can review the exam topics and the practice questions to help orient them to exam question approaches and content. Passing the exam allows you to claim an electronic certification badge that can be embedded in social media accounts such as Linkedin.  

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Question Chris Bebek · Sep 20, 2022

Trying to identify which records in the %SYS.Audit table are fails.

Eg, as user "WORKER", I run an attempted a grant, the terminal returns:

SQL> GRANT SELECT ON newschema.patients TO COORDINATOR
[S1000][Iris ODBC][State : S1000][Native Code 112]
[libirisodbc35.so]
[SQLCODE: <-112>:<Access violation>]
[Location: <ServerLoop>]
[%msg: <User WORKER does not have required privileges to grant the privilege(s)>]
[ISQL]ERROR: Could not SQLExecute
 

but the record in the audit table gives

Description: "SQL GRANT Statement"

EventData: "GRANT SELECT ON newschema.patients TO COORDINATOR"

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Article David Underhill · Jul 12, 2019 2m read

This is a self contained class that can be run from the Intersystems Task Scheduler which records peak usage details for databases and licenses built up throughout the day and retaining 30 days history.

To schedule the task to run every hour:  

d ##class(Metrics.Task).Schedule()

You can also specify your own start time, stop time, and run interval:

d ##class(Metrics.Task).Schedule(startTime, stopTime, intervalMins)

Metrics are stored in ^Metrics in the namespace that the class resides in/is run from.

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Question Scott Roth · Aug 25, 2022

Note sure if anyone would know this.... But I presented my team with a Proof of Concept of running SAM to monitor our IRIS Development and Test Clusters.  In talking with them we would like additional OS metrics that aren't provided by what is built into SAM. Looking at more OS detail I found node_exporter from Promethus. I added node_exporter to our server that we want to monitor, but then tried to config isc_prometheus.yml to use node_exporter. That did not go well and when I restarted SAM, it would not download the built in metrics to SAM. Is it possible to use SAM and node_exporter to

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