#CCR

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The InterSystems Change Control Record (CCR) application is used to help manage changes to deployed applications, both within InterSystems as well as at healthcare end-user sites (i.e. TrakCare and HealthShare customers).  It is a tool that helps to document changes, enforce best practice workflow, and automate source control integration and change promotion between different environments.

The CCR tag on the InterSystems Developer Community is intended to allow CCR users around the world to connect with each other to ask how-to questions, share best practices, and engage with InterSystems developers who maintain the application and tools.  NOTE - usage of CCR is limited to sites implemented by or hosted by InterSystems (it is not available to all customers of InterSystems products).  

When posting a CCR related Question or Article to the Developer Community, please select the Group based on your product (HealthShare or TrakCare) and then select "CCR" as one of the tags.  

Helpful Links:
CCR Application
ICC Training Reference Material 
ICC Online Training (search for "ICC")
CCR Tech Specialist Professional Certification

Article
· Oct 17, 2024 2m read
Helpful CCR Resources

Users of the InterSystems Change Control Record application (CCR) often ask for useful resources which can help them learn CCR and stay in the loop on updates. Please see this list of resources below and post ideas for additional resources or questions you may have!

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Over the last year, the CCR development team has prioritized changes to the CCR application to better expose and encourage best practices for using CCR. This article will highlight some of the areas that we've focused on:

  • Organization Dashboard
  • System Alerts
  • Branch Hygiene

In each of these areas, we have increased the visibility of potential CCR usage issues and given users tools to proactively address them.

Organization Dashboard

We have continued to build out the available information on the Organization details page

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Announcement
· Jan 14
New AI CCR Assistant

CCR now includes an AI-powered 'CCR Assistant', available to beta testers. The CCR Assistant helps you quickly get answers about common CCR workflows, terminology, or best practices. Every response includes references to relevant ICC Training courses, making it easy to dive deeper into any topic. As a future improvement, the links will point directly to the specific page of the ICC Training PDF that was used to generate the response.

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CCR users can now take advantage of an enhanced syntax for substituting pre-defined tokens with live URL links within phase-related text fields. In addition to the existing <env> token which automatically updates to reflect the Environment of the relevant CCR Record, CCR now introduces three new keywords: <smp> , <smpPrefix> , and <homepage>.

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All,

At READY 2025 we will have a CCR User Group Breakfast for HealthShare and TrakCare customers on Wednesday at 7:30am (presentation starts at 7:45am). Topics will include:

  • Review of Self Service Best Practice Dashboard
  • Recent CCR New Features and Enhancements
  • Active CCR Feature Beta Programs
  • Summer and Fall Roadmap
  • Q&A

We will meet in the Jackson meeting room. Visit the Meeting Counter to have it added to your schedule or comment below to request an invite.

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Article
· May 21, 2025 1m read
CCR Client Tools UI Upgrade

We're excited to announce the first-ever UI update for CCR Client Tools. The Client Tools UI has been upgraded to match the modern CCR UI, aiming to create a more seamless experience across both applications. The color scheme, fonts, and style elements have all been updated accordingly in the new UI:

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Hello everyone,

My team is currently developing guidance and best practices for the generation, storage, and deployment of TUNE TABLE statistics across development and production environments. With that in mind, we want to get an idea of what methods teams in the field have developed for handling this data. In particular, we’d like to know the following:

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Now users can filter the CCR table by multiple conditions for the CCR tables displayed on the home page and the CCR tab of the System Details page.

Previously users were only able to filter the rows by one condition at a time. This made it cumbersome for users to quickly find CCRs that they knew met multiple conditions, as they would have to choose the condition that would produce the least number of results for them to then manually filter through.

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CCR Client ItemSets now have a "stale" cut-off time. When a client-bound ItemSet is created in CCR, a user has 24 hours to deploy it to any environments. After 24 hours, this ItemSet is no longer deployable or downloadable. The deploy links will be disabled and instead the user will notice a "Refresh ItemSet" option which will create a new ItemSet. Users can then use this fresh ItemSet to deploy their changes, see below:

Stale ItemSet:

Fresh ItemSet:

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There is an exciting new Organizational Dashboard feature available within CCR. This new functionality allows users to get a wholistic view of the CCR usage within their organization, allowing things like:

  • See warnings for when organizational usage patterns need to be adjusted
  • View total CCR volume
  • Explore the most active CCR Systems
  • Identify DB version of various Environments
  • Discover which Systems are no longer active and are candidates for Depreciation
  • List the CCR Client Tool update dates to see what is out of date (to be released shortly)
  • Examine number of active CCR users, their CCR activity volume and which of them are Perforce users
  • Correct ItemSets which are troubled across all Systems

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Announcement
· May 1, 2023
CCR View Page Release

Hello,

As of today, all CCR users default to the new view UI on new logins. We don't expect any issues, but please report anything that you encounter.

All users will continue to have access to the classic UI for some time via a button at the top and bottom of the view page (see below).

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Announcement
· Mar 6, 2023
CCR View Page Opt-In Release

Hello CCR Users,

The new CCR view page is now available to all users via an opt-in toggle a at the top and bottom of the view page.

We hope all users will give the new UI a try and provide us with any feedback that you have through your normal support channels.

Thank you to the beta users who have been using this page for a while, making sure its full release goes smoothly! You can always update your beta user status here.

Thanks!

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While you don't need to take your exam before the end of 2022, the vouchers provided to the UK&I Summit 2022 must be redeemed before January 1, 2023. Please register for an exam before time runs out.

You can find additional information about the InterSystems Certification Program here.

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Today we have made the new CCR view page the default for CCR beta users.

The option to toggle back to the classic UI is available in the navigation bar at the top and bottom of the page.

Please let us know of any issues you encounter or general feedback you have on the page, and thank you to everyone who tried the page in its initial release and provided us with great feedback already!

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Announcement
· Oct 19, 2022
CCR View Page Beta Release

Starting today, we have release the new CCR view page to beta users!

As the view page contains a lot of functionality, we are giving users the ability to toggle their session between the new UI and the classic UI view pages. Your sessions will default to the classic UI for now, but beta users will see a "View in New UI" button in the nav bar for Tier 0 and 1 CCRs:

Similarly, the new UI page will have a "View in Classic UI" button at the top:

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