Contestant

If you are a customer of the new InterSystems IRIS® Cloud SQL and InterSystems IRIS® Cloud IntegratedML® cloud offerings and want access to the metrics of your deployments and send them to your own Observability platform, here is a quick and dirty way to get it done by sending the metrics to Google Cloud Platform Monitoring (formerly StackDriver).

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Contestant

Hi community,

The aim of this article is to explain how to create messaging between IRIS and Microsoft Teams.

In my company, we wanted to monitor error messages, and we used the Ens.Alert class to redirect those error messages through a Business Operation that sent an email.
The problem was that we sent those error messages to a support account where there were many emails. We wanted something specific for a specific team.

So we investigated how to make these messages reach the development team directly and they could have, in real time, a notification of an error in our production.
In our company we use Microsoft Teams as a corporate tool, so we asked ourselves: How could we make these messages reach the IRIS development team?

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Welcome to the next chapter of my CI/CD series, where we discuss possible approaches toward software development with InterSystems technologies and GitLab.
Today, we continue talking about Interoperability, specifically monitoring your Interoperability deployments. If you haven't yet, set up Alerting for all your Interoperability productions to get alerts about errors and production state in general.

Inactivity Timeout is a setting common to all Interoperability Business Hosts. A business host has an Inactive status after it has not received any messages within the number of seconds specified by the Inactivity Timeout field. The production Monitor Service periodically reviews the status of business services and business operations within the production and marks the item as Inactive if it has not done anything within the Inactivity Timeout period.
The default value is 0 (zero). If this setting is 0, the business host will never be marked Inactive, no matter how long it stands idle.

This is an extremely useful setting since it generates alerts, which, together with configured alerting, allows for real-time notifications about production issues. Business Host being idle means there might be some issues with production, integrations, or network connectivity worth looking into.
However, Business Host can have only one constant Inactivity Timeout setting, which might generate unnecessary alerts during known periods of low traffic: nights, weekends, holidays, etc.
In this article, I will outline several approaches towards dynamic Inactivity Timeout implementation. While I do provide a working example (currently running in production for one of our customers), this article is more of a guideline for building your own dynamic Inactivity Timeout implementation, so don't consider the proposed solution as the only alternative.

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Hi Developers,

Our first Online Developer Roundtable of 2024 will take place on March 5th at 9 am ET | 3 pm CET.

Tech talks:

  1. ObjectScript Unit Testing Tools, Techniques and Best Practices - by @Timothy Leavitt , Development Manager, Application Services, InterSystems
  2. Monitoring and Alerting Capabilities of InterSystems IRIS - by @Mark Bolinsky , Principal Technology Architect, InterSystems Mark's presentation is rescheduled for the roundtable in April.

Update: watch the recording of the roundtable below:

https://www.youtube.com/embed/mIAMvaCHlk8
[This is an embedded link, but you cannot view embedded content directly on the site because you have declined the cookies necessary to access it. To view embedded content, you would need to accept all cookies in your Cookies Settings]

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Hello,

In response to the infrastructure needs of our company's service, I've created a small API that sends SNMP queries to InterSystems to visualize relevant data for retrieval when the infrastructure implements monitoring.

However, I'm experiencing a timeout issue when attempting to collect information using an SNMP walk. Here is the code for my API's SNMP service:

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I need to develop a tool to help to get what data is being consumed by a certain process, in order to get all data used to build an automated test scenario.

For example, some user process will pull data from ^GLOBAL(1)="dataString", ^GLOBAL(2)="dataString2", ^GLOBAL1(1)="data1String", ^GLOBAL2(4)="data2String4". Amidst all other data on these Globals, I will ignore everything that was not used in the user process, and get the specific keys used on it.

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Hello InterSystems Community Members,

I hope you are all doing well. I am currently facing an issue while trying to set up the SNMP subagent functionality for my InterSystems Cache installation.

I am using InterSystems Cache for Windows (AMD64) version 5.2.4 (Build 809_0_9006U). The SNMP subagent functionality requires the iscsnmp.dll dynamic library, which I have been unable to locate in my installation directory.

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Article
· Aug 16, 2023 11m read
Http request response time monitoring

Hi developers!

Today I would like to address a subject that has given me a hard time. I am sure this must have been the case for quite a number of you already (so-called “the bottleneck”). Since this is a broad topic, this article will only focus on identifying incoming HTTP requests that could be causing slowness issues. I will also provide you with a small tool I have developed to help identify them.

Our software is becoming more and more complex, processing a large number of requests from different sources, be it front-end or third-party back-end applications. To ensure optimal performance, it is essential to have a logging system capable of taking a few key measurements, such as the response time, the number of global references and the number of lines of code executed for each HTTP response. As part of my work, I get involved in the development of EMR software as well as incident analysis. Since user load comes mostly from HTTP requests (REST API or CSP application), the need to have this type of measurement when generalized slowness issues occur has become obvious.

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Hello,

Our team is working on building dashboard for internal reference and monitoring.

We would like to have details like Interface Name, Current Status, Last Messages Processed at, IP & Port, Serve/Instance/Production Environment name etc.

If there is any built-in service which we can utilize or any pre-compiled code that we can utilize to build such dashboard.

At this moment want to keep it basic, but moving forward will enhance with more advance features.

Please suggest, any help will be appreciated.

Thanks,

Yash

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In the Windows Ressource Manager I can observe multiple parallel processes coming from cache.exe with read operations to journaling files.

All except one of these processes have the same reads(Byte/s). The processes point to different journal files and constantly read between 200 and 3000 Bytes/s.

The corresponding process via PID in the management portal of Caché shows the process %SYS.Monitor.Control.1. In 3 days of uptime on the server it has run 181.632.583 commands and modified 32.140.642 globals.

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My employer set up a web-based HL7 interface monitor dashboard that will display all Ensemble components (Service/Process/Operation) in a Production, their status, and the support information embedded in each interfaces listing on the Monitor. Please see 3 screenshots.

This is part of the URL that we go to when accessing this Web based Monitor: ......57772/csp/healthshare/monitor/Rush.Monitor.Web.Home.cls

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I'm using the EnumerateJobStatus query of class Ens.Util.Statistics to obtain the LastActivity value of a Business Host.

I would expect that this would return the timestamp of the last message received by the BH, understanding that any connect/disconnect activity would reset that timer. However, the time returned appears to actually be the time at which Ens.MonitorService generated the alert and is not directly related to anything that happened in the BH itself.

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Article
· Feb 7, 2023 3m read
IRIS Queue monitoring component

1. Overview

With more and more hospital applications built, business interface data processing may be affected by a variety of factors (network, consumer systems, etc.), there is an excessive accumulation of messages or even cause interface lag, affecting the routine performance of hospital IT systems , so the monitoring of the business interface components queue is increasingly important.

While current Intersystems IRIS platform's built-in queue monitoring only displays real-time queue information for interface components, which is limited in providing the queue data information needed by hospitals. The queue monitoring component program is based on the Intersystems IRIS platform and can monitor all interface components and display component queue information within 24h of the component, as well as query component historical queue data by setting a time period to better meet the needs of current in-hospital applications.

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Article
· Feb 3, 2023 3m read
Queue monitoring

Overview

With the gradual improvement of hospital information construction, there are more and more business interfaces in hospitals. Due to the influence of various factors (network, consumer system, etc.), the data processing of business interface may cause excessive message accumulation and even the situation of interface card congestion, which affects the normal business development in the hospital. Therefore, the monitoring of the queue of business interface components becomes more and more important.

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Some Usage cases

1. A deployment may consist of two high availability instances and two disaster recovery instances in a different data center.

The corresponding UAT environment could replicate this giving a total of 8 instances. How do you confirm CPF and Scheduled task alignment across ALL instances.

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Hello everybody,

In the documentation I read the following:

Alerts are messages generated by production components. InterSystems IRIS automatically writes the alerts to a log file and sends then to the production component named Ens.Alert. If your production does not have a component named Ens.Alert, then InterSystems IRIS writes alerts to the log file but does not send them to any component. The component named Ens.Alert can be of any class. The most frequently used classes for Ens.Alert are:

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Hello

I have a problem on enabling SNMP monitoring on Cache.

I installed on HP UX NET SNMP 5.7.2 package from HP Software Center and enabled agentX protocol in snmpd.cfg.

When I enabled full debugging on Cache and NET SNMP I discovered that sent and received packets on both sides are not the same. Some bytes are different. I think the problem is in default charset for TCP/IP connection which is on our system set to CP1250 instead of default RAW. So result is that Cache notifies are not visibile from snmpwalk etc.

Is there a solution for this issue?

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Hello,

I am currently having the experience activating prometheus for iris db.

This environment that I speak uses IKO as a base.

I need to put 3 notes in the iris service area.

Are they:

annotations:
   prometheus.io/path: "/monitor/metrics"
   prometheus.io/port: "52772"
   prometheus.io/scrape: "true"

I'm not finding this possibility in the IKO documentation.

Has anyone had this experience and can help us with this challenge?

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