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#System Administration

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System administration refers to the management of one or more hardware and software systems.

Documentation on InterSystems system administration.

Question
· Nov 30, 2022
Delegated Users

In our current UCR arhcitecture, we use two installations. We have one machine with Access, Registry and Edges and one machine with the ODS. On the machine with the Registry, I can create a user/clinician. When I log into the management portal with this user, a so-called delegated user is created in the cached users table. So far everything is going well.

When I try the same on the machine with the ODS I get the message : 'ERROR #822: Access Denied' . so no delegated user is created.... Does anyone have any idea where I can find the solution?

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I know there is the ability to enable Rule Sets within a Business Rule by dates, but what about Sub-Rules or just Rules in general? We have an upcoming go-live that is at Midnight and I was wondering if there was a way I could script out enabling rules/sub-rules within a Business Rule to save my team some time and headaches. Or is the best practice is just to create another rule for the go-live, then move it over once we are live...

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Question
· Oct 13, 2022
JDBC Gateway Server Crash

I am trying to troubleshoot an issue I am having with the JDBC Gateway Server crashing at the %SYS level. I have numerous Linked Tables that are using JDBC to connect to a MS SQL database/tables to query values. I have written queries in other class files and within the class definition of the linked table to do the queries.

1. Should I be running the query in the class definition of the linked table as a class method? or is it best practice to run the query as a class method outside of the class definition of the linked table?

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Question
· Aug 25, 2022
SAM - Adding node_exporter

Note sure if anyone would know this.... But I presented my team with a Proof of Concept of running SAM to monitor our IRIS Development and Test Clusters. In talking with them we would like additional OS metrics that aren't provided by what is built into SAM. Looking at more OS detail I found node_exporter from Promethus. I added node_exporter to our server that we want to monitor, but then tried to config isc_prometheus.yml to use node_exporter. That did not go well and when I restarted SAM, it would not download the built in metrics to SAM.

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Hello community!

I'm creating a script to remove an item (component) from the Ensemble production, I know there is a manual way to do it but as there are several components the idea is to use a script to be faster.

I tried using %Delete() and doing a select on Ens.Config.Item, but this ends up generating several errors in production. Does anyone have any idea how I can do this simply?

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A question has come up that I am not finding the answer for.... Does the daily purge process re-index EnsLib.HL7.SearchTable or other SQL tables? In looking at the purge process documentation I am not seeing anything that mentions EnsLib.HL7.SearchTable. Do we have to manually constantly re-index tables that we create? For example I created another search table based off of EnsLib.HL7.Search table, will I need to constantly watch this as it grows? How do tables get index, is there some kind of mechanism that automatically does it, or are we responsible for indexing tables ourselves?

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Question
· Mar 18, 2022
EnsLib.HL7.Message Querying

We are trying to track down the source of Orphaned messages and noticed that we are unable to query EnsLib.HL7.Message with any kind of WHERE or ORDER BY clauses in our SQL statement.

I know EnsLib.HL7.Message is a system table, but is there a way we can add additional Indexes to the table to make the query run better/faster without affecting the system?

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Question
· Jun 10, 2021
HealthShare UCR User Roles

Hi anyone has created the user roles for UCR pls share details like if we want to create following roles what access rights should be give to each role.

UCR Admin - This user can stop/start productions, can enable/disable services, can run sql queries, can make changes in facility registries, assigning authority and other configuration.

UCR Developer - This user can add new services in the production but can not make any change in the registires and other configuraiton

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Question
· May 16, 2018
DTM management question

Is there a group in or outside of this community for discussion of DTM issues? I am working on a conversion to Caché for a client but in the meantime, he is still live with his DTM system and a system management issue has arisen. The convo:

Client: Do you know how to increase the page limit in MUMPS DTM? One version of my database I use for one customer is telling me I have reached my page limit. I have increased the page limit in the database you are reviewing; so I figure there is a setting I am missing.

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I was wondering if there was a certain procedure or documentation on securing (Https://) the Web Portal into IRIS/Ensemble?

Currently we are using LDAP Delegated Authentication to access the Web Portal using LDAP. However as more and more emphasis is put on securing applications within networks, I can see Management/Security asking us to make sure that the web portal is more secure.

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(I wasn't able to find this in the docs or the Community, so feel free to point me to a reference that I missed)

How can I determine the effective User and Group that will be used when an InterSystems IRIS process is doing file I/O on the file system for UNIX? Bonus points if you can tell me how to do it from within InterSystems IRIS as well as from the host OS.

Thanks!

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You might of seen or might of not seen my earlier post about Exporting a Production from 2018.1 to import it into 2021.1. I was able to get the export working, however I noticed in reviewing the data within the export, our previous Workday XML Schemas that we imported via XSD files were not in the export. When walking through the export process under Message Schema or vDoc Schema I could not find the missing XML Schema structures. Why aren't XML's part of the export process if they are used within the Production?

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We are migrating from AIX to Linux and part of our testing is trying to figure the best method to migrate the code. I am trying to export an entire Production, however I keep running into an error...

Error generating export list for production osuwmc.TestClin and all items may not be listed.
ERROR #5002: Cache error: <CLASS DOES NOT EXIST>zgetRecordandComplexMapClasses+34^Ens.Config.Production.1 *(No name)

I went through any Complex Record Maps, and recompiled them but I am still getting the same error

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Question
· Sep 1, 2021
Database increase a lot

Hello,

The database is increasing a lot (almost a 1TB) and getting bigger with no sense after migration, the use of the plataform did not increase after the migration so is strange for us this increase.

how can I check everything is ok in the database? for example any table getting bigger.

Before the migration the logs were like:

07/22/21-17:18:26:304 (19701) 0 Starting Expansion for database /opt/Intersystems/HS/HS_201521705/mgr/cachetemp/. 276 MB requested.

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Hello,

We need to upgrade our cache instance from 2016.2 to the latest version.

I find the documentation about the "Upgrade Path" but I cant find where I can get the files to upgrade in the documentation.

Also I cant find how to make this upgrade, they talk about strategies but dont talk how to perform the task to upgrade.

Is there any documentation of how to make and upgrade and where I can get the files?

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We need to upgrade from Healthshare 2016.2 to HealthConnect latest but we are too far behind the current version to do an upgrade in situ.

So I need to create a new instance of HealthConnect and the copy across all the database definitions, namespaces and classes.

I know its possible to script this stuff and pull all the definitions out of the old Healthshare system and then apply them to the new HealthConnect instance.

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Hello everyone!

Some time ago, I changed the configuration in SQL Runtime Statistic to "Turn on Stats code generation to gather stats at the Open and Close of a query". With this change, the CACHE base (cache/mgr/cache/) has grown a lot to reach 198GB.

Yesterday, I returned the configuration of SQL Runtime Statistic to the default which is "Turn off Stats code generation" and the cache base is no longer growing.

My question is?

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We are seeing more and more customers being lured with latest infrastructure technologies, particularly Composable Infrastructure. Coming with all sorts of data center consolidations and costs savings.

Question is: are there any concerns for HealthShare/TrakCare being run on these platforms or things to look out for? Anyone out there, already on these platforms?

To be more specific this is HPe Synergy with 480 Compute blades booting as bare metal.

Regards;

Anzelem.

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