Pran Mukherjee · Oct 24, 2022 7m read
PerfTools IO Test Suite


This pair of tools (RanRead and RanWrite) is used to generate random read and write events within a database (or pair of databases) to test Input/Output operations per second (IOPS). They can be used either in conjunction or separately to test IO hardware capacity, validate target IOPS, and ensure acceptable disk response times are sustained. Results gathered from the IO tests will vary from configuration to configuration based on the IO sub-system. Before running these tests ensure corresponding operating system and storage level monitoring are configured to capture IO performance metrics for later analysis. The suggested method is by running the System Performance tool that comes bundled within IRIS. Please note that this is an update to a previous release, which can be found here.

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We often run into connectivity problems with HealthShare (HS) deployments in Microsoft Azure that have multiple HealthShare components (instances or namespaces) installed on the same VM, especially when needing to communicate to other HS components while using the Azure Load Balancer (ILB) to provide mirror VIP functionality. Details on how and why a load balancer is used with database mirroring can be found this community article.

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InterSystems and Intel recently conducted a series of benchmarks combining InterSystems IRIS with 2nd Generation Intel® Xeon® Scalable Processors, also known as “Cascade Lake”, and Intel® Optane™ DC Persistent Memory (DCPMM). The goals of these benchmarks are to demonstrate the performance and scalability capabilities of InterSystems IRIS with Intel’s latest server technologies in various workload settings and server configurations. Along with various benchmark results, three different use-cases of Intel DCPMM with InterSystems IRIS are provided in this report.

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Sarah Schlegel · Sep 7, 2022 7m read
REST JSON webservices presentation

Hello Community!

This article gives an overview of the REST JSON webservices developed for TrakCare.

These webservices allow users to access TrakCare data from outside of the software, mainly through external apps.

They are developed in REST with ObjectScript, and they allow data access in four modes:

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Hundreds of users at TrakCare and HealthShare sites around the world rely on the InterSystems CCR Application (Change Control Record) to track their changes and deploy their configuration. InterSystems is excited to announce that following the launch of the Angular-based Documentation and FAQs this summer, the CCR application is now ready to accept beta testers to try out further expansion of the Angular UIs.

Users at CCR-controlled sites who wish to participate in the beta testing of the new UI can "opt-in" using the following steps:

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Dear All CCR Users

Please note that All Perforce Systems will be unavailable from 6:00 p.m. EST on Friday, April 9th, 2021 to 3:00 p.m. EST on Sunday, April 11th, 2021.
During this time users will be impacted when trying to perform Perforce Activities when using the CCR Application.

CCR actions you can do while the InterSystems Perforce Server is unavailable:

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I am very pleased to announce that tomorrow (Dec 3) at 9 AM Cambridge time we plan to enable the new CCR UI for all users. No downtime should be required for the go-live. Existing beta testers will not see any change, but for non-beta testers the new Frost-based Angular UI will replace the legacy CSP-based application for the home page, navigation, System Details, and several other parts of the application.

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Hi all,

I was wondering, what is your favourite public cloud provider?

What is your level of engagement with the cloud provider? Are you testing their infrastructure? In which case I'd expect you being progressing a parallel test with at least a second provider ;-) Or, are you already running a production environment?


OK, so, let me be the first one to share my experience with one specific cloud provider.

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Hi All,
I am a product owner for a 3rd party healthcare product.
We have built FHIR integrations with Cerner and EPIC using their FHIR sandboxes and would like to do the same for Trakcare.

Essentially we can lookup a patient record on the FHIR sandbox and import their demographics into our product. Switch out the sandbox credentials for production and we can integrate directly into the customers data.

Does a similar service exist for Trakcare?

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I have a question for people currently in the community who support TrakCare implementations.

Are you all currently working through the migration from Crystal/Zen over to Logi Reports?

What are you plans for the Zen reports you can't migration off for example the HTML letter template?

I have spoken with a few people regarding this topic but starting to get concerned if there is a call in the near future to decommission ZEN/

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Phillip Wu · Dec 20, 2022
TrakCare iprint


I'm trying to configure iprint for trakcare.

My trakcare runs on linux IRIS(SUSE).

iprint is from MicroFocus [previously Novell]

iprint is a print facility that many printers support where there is a virtual queue for each AD user.

You can log onto any iprint printer using your AD credentials and you can access your virtual print queue. You can then physical print from that virtual queue.

Has anyone configured this for their trakcare?
In order to do this I need to:
- map each trakcare user to their equivalent AD user

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I have recently come across a problem saving TrakCare reports as PDF files while using the MS Edge browser on a Windows 10 PC. Whenever a user selected the Save to PDF option the window Tab would crash and reset. The event was trapped and viewable in the Windows Events Viewer and showed a Fault in the AcroPDFImpl64.dll.

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Where can I download the Cache ODBC drivers?

Where can I download the Cache ODBC drivers for Windows?

I need to connect to a cache database by odbc but the FPTs that I have found do not work,
could you tell me where to download the ODBC drivers

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What's a good way to add a custom hyperlink to a table item in Clinical Viewer (CV2)? I am customizing the Diagnostic Studies page, and have a custom transform that returns the HTML code for the hyperlink. The hyperlink is supposed to open a custom CSP page in a new window or tab.

Using the layout editor, I then tried adding several "items" to the table like an Icon or External Viewer Link, and use the custom transform to get the hyperlink, but these items only show up as plain text and do not link to any page. How do I turn these items into a hyperlink?

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Hi everyone,
I met this Jenkins build problem when commit to P4.

ERROR #5001: GUID reference(s) missing from stream websys/TranslationType/questionnaire.QCNXXCVD.Edit/68D7225A-DE63-11EB-AF4C-005056B66BA0.xml; 35551C28-0C38-11EB-A1C8-005056B66BA0

So how can I solve this problem. Would anybody help me?

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Hi There,

I am reaching out to the community to see if anyone has implemented SSO via SAML into TrakCare from Azure AD?

Also looking to see if anyone has come across automated role provisioning, I have seen this from an IRIS perspective but not directly into TrakCare.

Thanks in Advance



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Our company is using Cache FDBMS for Medtrak.

I am trying to insert a record with the following data types : date, time, string and memo field (multiline). The SQL insert/update works fine without the memo field.

Here's my SQL statement

Insert into MR_SUB (MRSub_Date,MRSUB_Time,MRSUB_Update,MRSUB_Desc) values(:DTE, :time, :use, :remarks)

Based on FDBMS docs. MRSUB_Desc is a multiline/memo data type

Hope somebody can help. Thanks

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Hi Experts

I am trying to pull the code tables Information and this code table has linked code table not exactly obviously joined by SQL tables or columns. This is confusing me. Please can you clarify how to link these two tables.

I will be generic to ensure, any privacy is protected

CT_Hospital has CT_Staff linked in.

When CT_Hospital has data, for that relevant hospital code, CT_Staff can be clicked and data entered.

When I see in the Components - > Items I do not see any SQL table or SQL column common between CT_Hospital and CT_Staff.

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