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#System Administration

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System administration refers to the management of one or more hardware and software systems.

Documentation on InterSystems system administration.

Question
· Nov 16, 2017
Caché service does not start

Help, after a day of coding, I wanted to backup my files. I found out that alle of my 3 instances of caché refuse to start.

the error says: cstart-exe-fout (112 Service for Caché instance did not start).

Is there a way to solve this? (off course the management portal does not work either.)

I think there has been a power interruption as the battery from my laptop does not work, and the power went off before

shutdown.

Thanks in advance!

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In System Administration | Configuration | System Configuration | Journal Settings there is a check box for Freeze on error.

From reading the documentation, it sounds like the choice to freeze on error is one of system availability vs system integrity.

Curious to know whether Ensemble users choose to freeze on error or not.

If you have a best practice recommendation based upon your experience or knowledge, that would be helpful information too.

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You might of seen or might of not seen my earlier post about Exporting a Production from 2018.1 to import it into 2021.1. I was able to get the export working, however I noticed in reviewing the data within the export, our previous Workday XML Schemas that we imported via XSD files were not in the export. When walking through the export process under Message Schema or vDoc Schema I could not find the missing XML Schema structures. Why aren't XML's part of the export process if they are used within the Production?

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I am trying to migrate our SQL Connections from HealthShare Health Connect 2018.1.3 to IRIS HealthShare Health Connect 2022.2 using the Data Export/Import Wizard through the Management Portal. I am able to export the data fine, but I am running into issues trying to Import it into 2022.2 using the Data Import Wizard. When I run through the steps it is not importing everything from the txt file I created from 2018.1.3. I would rather not have to rekey all the connections if possible.

Here is the Background Task Error Log

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I am trying to finish build for moving to IRIS HealthShare Health Connect 2022.1 from HealthShare Health Connect 2018.1.3. I am currently using Delegated Authentication using an AD group to match up to the Role in IRIS. The Role has access to everything but the HS Resources because we don't really use the HS Resources for anything. We are mainly using IRIS for the Interoperability Engine.

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We are successfully using System Default Settings to manage differences in settings across environments where the production and underlying code are otherwise identical. However, the TestingEnabled and LogGeneralTraceEvents settings don't appear to be settable via this mechanism. While we appear to be able to set them on the SDS page, they do not show up as selectable when resetting the settings on the Production Settings tab in the management portal - see screenshots below.

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I have a few routines in ^rINDEX that are missing in ^ROUTINE. At least some of those routines lack a timestamp, probably Date and Time Modified in ^rINDEX. It causes D %RO crash when such a routine is referenced by a routine range, since "" is an illegal $ZDTH value.

Healthy entry (note the timestamp): ^rINDEX("ABC,"INT") = $lb("2021-06-15 15:08:38.846885",) ;The second argument is sometimes present and sometimes not, likely the routine size.

Unhealthy entry (note an empty timestamp): ^rINDEX("DEF,"INT") = $lb("",21)

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Hy.

I set up cache in container, which is working fine. But when accessing managment portal the default user was alway Unknown user and no username or password were required. So i disabled the Unknow user in the Security section, but now i keep getting an error access denid.

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We are trying to script a High Availability Shutdown/Start script in case we need to fail over to one of our other servers we can be back up within mins. Is there a way to configure the startup procedure to Automatically Stop/Start the JDBC server when shutting down or starting up cache? is there an auto setting we can change?

Thanks

Scott Roth

The Ohio State University Wexner Medical Center

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Hi -

I'm trying to follow the documentation, but I seem to end up in a circular reference, where the docs say "Login to TrakCare" to get access to the Layout Editor, with a link to "Logging Into TrakCare", and then that whole sections assumes that the account being used has been created, but doesn't seem to point to any means of actually creating the account in the first place.

Where is it described in the HealthShare Documentation, how to create a TrakCare login account?

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Hello,

I am struggling to print out the actual property values of the Security.System class.

https://cedocs.intersystems.com/latest/csp/documatic/%25CSP.Documatic.cls

I was hoping to be able to print the Authentication Enabled properties of a system from the command line using the Get or GetProperties class method. Currently, however, I am only able to get a return 1 or Invalid Oref error.

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(I wasn't able to find this in the docs or the Community, so feel free to point me to a reference that I missed)

How can I determine the effective User and Group that will be used when an InterSystems IRIS process is doing file I/O on the file system for UNIX? Bonus points if you can tell me how to do it from within InterSystems IRIS as well as from the host OS.

Thanks!

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Hi Team ,

Can I please check if anyone has encountered SOAP authentication error when trying to submit a certificate signing request or when trying to get certificate .

I configured a local CA server without SMTP configuration and I configured a local CA client. These steps worked okay.

Then I tried to Submit Certificate Signing Request to Certificate Authority server and I am getting the following error :

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This question originally appeared in the comments of the post: Making Prometheus Monitoring for InterSystems IRIS and Caché

I am new to IRIS, I was setting up the monitoring referring to the above documentation. Please can you help me how can I compile the my.metrics class mentioned in the documentation through CLI in the Linux VM where I am not having studio setup. Could you help me please?

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Question
· Mar 29, 2016
I/O Logged messages question

Hi -

I was looking at the “Purge Data Management” page, and one of the “Record Types” is the “I/O Log” which sometimes doesn’t clear when you purge all of the message.

But I’m not sure what it’s actually reporting as “I/O Log” messages (and I can’t find anyplace to view what is being considered I/O Logged Messages - so I can understand what’s happening)

Can anyone shed some light on these messages?

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As per the documentation of QueueCountAlert:
Number of messages on this item's queue needed to trigger an Alert message to be sent. Note that no further alerts will be sent unless the number of messages on the queue drops below 80% of this number and then rises again to this number.
Note that this alert will be sent even if AlertOnError is False.
Zero means no alerts of this type will be sent.

Now, the question is,
If QueueCountAlert is set to 10, and the queue size become 11 we will be getting email once.

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