#Worldwide Response Center (WRC)

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Worldwide Response Center (WRC) - is InterSystems support service.We provide expert technical assistance to our customers 24 hours a day, every day. We maintain support advisors in 15 countries around the world and have specialists fluent in English, Spanish, Portuguese, Italian, Welsh, Arabic, Hindi, Chinese, Thai, Swedish, Korean, Japanese, Finnish, Russian, French, German, Hebrew, and Hungarian. Every one of our clients immediately gets help from a highly qualified support specialist who really cares about client success.

Hi,

somehow my installation on win10 canceled during finish. "Installation of Caché finished" showed up for 20 minutes and canceled with an error I didn't saved.

Every file and service was installed but never registered as successfull installation. Now I try to reinstall it but the installer shows me everytime "Another installation is already in progress. Please finish the second installation first".

The unfinished installation is broken. I can't startup Caché from launcher. So I deleted everything in c:/intersystems

Things I already tried:

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Date range queries going too slow for you?  SQL Performance got you down?  I have one weird trick that might just help you out! (SQL Developers hate this!)*

If you have a class that records timestamps when the data is added, then that data will be in sequence with your IDKEY values - that is, TimeStamp1 < TimeStamp2 if and only if ID1 < ID2 for all IDs and TimeStamp values in table - then you can use this knowledge to increase performance for queries against TimeStamp ranges.  Consider the following table:

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Question
Rodrigo Flores · Jan 21, 2020
Use MDX

Hi there,
We need your help, in the build pivot with DMX, we don't can run the pivot. The MDX use is:

WITH MEMBER [Measures].[CondicionesContCompleta] AS (     IIf([Measures].[CondicionesContCompleta] = Null, 0,[Measures].[CondicionesContCompleta] ) ) SELECT NON EMPTY (     [Gerencia].Gerencia].[Gerencia] ) ON ROWS, NON EMPTY (     [Measures].[CondicionesContCompleta] ) ON COLUMNS FROM [Condiciones]

and when we executed the pivot display the next dialog.

Error#5001: Expected  operator within tuple: ('SELECT' @pos 156)(2)

 

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Hi All,

Can you please guide me on how to restore the .cbk file from the 2015 Cache version into the 2017 version or any other versions of Cache or IRIS software? I have a new instance on my server. It's an entirely new server. I have a .cbk backup file.  I want to restore the backup file into a new namespace which one I will create on my new server.  When I am trying on ^DBREST utility, I am getting "This is not a Cache Backup File" this error. 

Please advise on this. It's a bit urgent.

Thanks,

Arun Kumar. 

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Hi, guys,

I'm working on zen report to display an examination report for a client.

They stored order information in several tables. Examination findings and diagnosis were recorded in a html page and codes of the page was stored in another table. We need to put them together in one single report.

So far we can only read the html codes from that table  which is a whole page since it start from label <html> and have <header>. We know that if we are using javascript we can display the page by assigning the codes to innerHtml property of an iframe object.

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Announcement
Neerav Adam Verma · Feb 13, 2020
Class Queries

Class Queries in InterSystems IRIS (and Cache, Ensemble, HealthShare) is a useful tool that separates SQL queries from Object Script code. Basically, it works like this: suppose that you want to use the same SQL query with different arguments in several different places.In this case you can avoid code duplication by declaring the query body as a class query and then calling this query by name. 

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I am currently working on an Upgrade to HealthShare 2019.1.1. As described in the steps once the upgrade was complete to run $system.OBJ.Upgrade(). When I run $system.OBJ.Upgrade() , it is not finding any classes to update. However I am getting an Error 5116 on one of my Productions...

Class dictionary version for '%1' is out of date, please run upgrade utility $system.OBJ.Upgrade()

 

so if I am running $system.OBJ.upgrade() why isn't it updating this production as it should?

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Question
Neerav Adam Verma · Mar 5, 2019
PrimaryKey vs Idkey

Just wondering an Insight in the difference between these two indexes

IdKey / PrimaryKey
================= 

Property Identifier As %Integer

Index Index1 on Identifier [Idkey]

Index Index2 on Identifier [PrimaryKey]

What's the difference?

1. If I don't have Index1 and only have Index2,  then cache does still make its own id.
So how and why  do I ever use the PrimaryKey.  In Joins ??

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Hi, guys,

One of my clients was required by the hospital to name their webservice operation as Action_Subject, ie. Get_PatientInfo

When I define the web method as "Get_PatientInfo" as below,

/// MyApp.MyService
Class MyApp.MyService Extends %SOAP.WebService [ ProcedureBlock ]
{

/// Name of the WebService.
Parameter SERVICENAME = "MyService";

/// TODO: change this to actual SOAP namespace.
/// SOAP Namespace for the WebService
Parameter NAMESPACE = "http://tempuri.org";

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Article
Peter Everett · Sep 22, 2016 3m read
Windows write caching

(This article was reviewed in February 2021.  It is still relevant to Caché-based installations and similarly applies to IRIS-based installations.)

This article discusses the Windows write caching setting which can leave systems vulnerable to data loss or corruption in the event of power loss or operating system crash.  The setting is on by default in some Windows configurations.

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Let Say I have 
Class Carrier Extends %Persistent

Property Employee As Array of Class Employees

Class Employees Extends %SerialObject

Property Name As %String

Property Address As Array of Class AddressDetail

Class AddressDetail Extends %SerialObject

Property Street1 As %String

Property Street2 As %String


I can get value for Employee Name  as Employee_Name.

But I want to Get Value of Address Street1 and Street2 of Class AddressDetail using SQL Query
How can I get that?

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Hi Dev Community,

My team is currently working on a project where we need to post pdf documents to a 3rd party REST API.

The API specifies a field in the JSON request message to contain the 'physical content' of the file as an array of bytes, example of the JSON request as follows - data truncated for readability purposes:

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I'm looking for the most straightforward way to trigger a custom Ensemble message when a patient logs into the Personal Community patient portal. The use case is that when the patient logs in, we want to query an external email database for any new messages the patient has and import them. Does anybody know if there's any built-in functionality I can use, or if not, what the best trigger point would be?

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Question
Suman Samanta · Dec 24, 2019
JDBC connection issue

 

I am using the below code in my REST service and it throws the error "java.lang.NoClassDefFoundError: com/intersys/jdbc/CacheDataSource] with root cause
java.lang.ClassNotFoundException: com.intersys.jdbc.CacheDataSource
"

Surprisingly when i am using the same code in a static main method its running perfectly. 

package webapps.services.datamgmt.webapps;

import java.sql.Connection;
import java.sql.ResultSet;
import java.sql.SQLException;
import java.sql.Statement;

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InterSystems has identified an issue with product distributions containing Certificate Authority certificates that expire at the end of 2020. This issue does not affect system operation or system security in any way, although it does generate alerts about expiring certificates in the cconsole.log or messages.log files.

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We have one user that is having issues in Ensemble via browser. The two issues she reported are:

- If she opens a DTL, she has to Save or Compile the DTL before she is able to edit anything in the Actions tab. Typically, you can simply open the DTL, click on a line, and edit the Actions.

- If she opens the Tools tab and clicks the Test button, she does not get a response and it eventually times out on her. Typically, clicking the Test button will open a new window where you can paste a message to test your DTL with.

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