Worldwide Response Center (WRC) - is InterSystems support service.We provide expert technical assistance to our customers 24 hours a day, every day. We maintain support advisors in 15 countries around the world and have specialists fluent in English, Spanish, Portuguese, Italian, Welsh, Arabic, Hindi, Chinese, Thai, Swedish, Korean, Japanese, Finnish, Russian, French, German, Hebrew, and Hungarian. Every one of our clients immediately gets help from a highly qualified support specialist who really cares about client success.
Prospects, Customers, and Employees can now download IRIS and IRIS for Health both Community and Enterprise editions on https://evaluation.intersystems.com
This will allow for new features not yet released to be tested by prospective customers and current customers to sample the latest and greatest that is in the works.
How to View:
For Prospects simply selecting an option with "(Preview)" in the Name will allow for download of preview software
June 16, 2021 - Advisory: Discontinued Technologies and Features
Note: A previous version of this advisory listed Caché Server Pages as a deprecated technology. Caché Server Pages is not deprecated and is fully supported.
Starting in March 2020, Microsoft plans to release a series of security updates that will cause Windows Active Directory (AD) servers to reject unencrypted simple binds.
InterSystems has identified an issue with product distributions containing Certificate Authority certificates that expire at the end of 2020. This issue does not affect system operation or system security in any way, although it does generate alerts about expiring certificates in the cconsole.log or messages.log files.
InterSystems has corrected a defect that can cause a build-up of orphaned processes consuming system resources. In extreme cases, this can cause a system to become unresponsive.
February 11, 2021 – Advisory: Incomplete Query Results with ‘ORDER BY <row ID field> DESC’ – HealthShare
InterSystems has corrected a defect that can cause incomplete query results. This defect affects the platforms underlying HealthShare and HealthShare Health Connect:
InterSystems has corrected a defect that can cause corruption of databases and journal files on AIX systems with IBM POWER8 or later POWER processors. This defect can be triggered only when database or journal encryption is in use.
InterSystems has corrected two defects that affect online backup of very large databases. Backups taken via external methods, such as snapshots or direct file copies, are not affected. These defects exist in all released versions of all InterSystems products.
InterSystems has corrected a defect that could lead to invalid backups on Windows platforms. The defect causes upgrades to disable the EnableVSSBackup setting. By default, EnableVSSBackup is enabled (value set to 1) and the upgrade sets its value to 0. Windows VSS backups taken with this setting disabled may contain invalid CACHE.DAT files.
This problem is limited to Windows platforms on the following versions:
Caché and Ensemble 2018.1.0, 2018.1.1, and 2018.1.2
HealthShare Health Connect (HSAP) 15.032 on Core versions 2018.1.0, 2018.1.1, and 2018.1.2
HealthShare 2019.1 (Unified Care Record, Patient Index, Health Insight, Personal Community, and Provider Directory) on Core version 2018.1.2
HealthShare 2018.1 (Information Exchange, Patient Index, Health Insight, and Personal Community) on Core versions 2018.1.1 or 2018.1.0
The defect only occurs if you are upgrading to a version listed above. Once you have upgraded to an affected version, you must manually enable the setting; otherwise, it will be disabled on future upgrades, even when upgrading to versions containing the correction.
For customers using Windows VSS backups, InterSystems recommends enabling this setting on any 2018.1 instances of Caché or Ensemble. Once you have enabled the setting, future upgrades (including to affected versions) will preserve its value.
InterSystems has corrected a defect in applications that use Unicode character 223 (ß). This defect can result in incomplete query results, class compilation errors, and removal of custom SQL privileges.
This problem occurs on systems that are running or have previously run on:
Caché and Ensemble 2018.1.0, 2018.1.1, and 2018.1.2
HealthShare Health Connect (HSAP) 15.032 on Core versions 2018.1.0, 2018.1.1, and 2018.1.2
HealthShare Health Connect 2019.1
InterSystems IRIS data platform – all currently released versions
InterSystems IRIS for Health – all currently released versions
The defect is triggered by data and component names containing Unicode character 223 (ß). In the versions listed above, an uppercase conversion incorrectly maps that character to Unicode character 7838 (ẞ). Applications perform this uppercase conversion using features such as $ZCONVERT and %SQLUPPER.
Problems can occur when accessing data or classes created or modified on a product with a different uppercase conversion than the one currently in use.
InterSystems has corrected a defect that can cause FHIR searches to return incomplete results. The defect manifests because a FHIR update interaction deletes an incorrect resource from the search index.
InterSystems has corrected a defect that can lead to missing resource data in FHIR search results.
This problem exists for:
HealthShare Unified Care Record 2020.1.0 b7015
This defect occurs due to an incorrect resource being deleted from the search index. Subsequent FHIR Resource requests against the FHIR Repository may return incomplete results due to that missing index. Any type of FHIR resource data can be lost, and depending on when the defect occurs, the same FHIR request could return different result sets.
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