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Member since Apr 27, 2021

Thanks for taking the time to respond Jeffrey. All good questions. The user has cleared browser cookies and cache, and since this is happening in both browsers, I don't believe it is browser cache related. We cannot disable anti-virus because we are in a corporate environment. She tried logging in from another workstation and had the same results, leading me to believe that this is related to either a persistent class that saves user settings, or related to some kind of data caching/auditing in Ensemble. One friend suggested that Ensemble has an audit that saved previous states, and this may be it, but I don't know where to look for that.

In other news, we went to work on this more yesterday and the issues have both mysteriously gone away. She said that the DTL editing issue has been happening for a month or more, and that the issue with the DTL testing has been happening for about a week, so perhaps whatever persistent data that was causing the issue has now been purged? Surprised no one has seen this before!

Thanks again!

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