#Worldwide Response Center (WRC)

It has been noticed that some customers running JAVA programs (for example, FOP) on AIX would see the server eventually running low then out of memory. Customer would notice the system pages heavily and user experience becomes bad. And the server would crash when out of memory.

When the problem happens, we can see in ipcs a lot of shared memory segment marked for deletion (Capital D at the beginning of MODE section). This means they will not disappear until the last process attached to the segment detaches it.

DeepSeeButtons is available on Open Exchange! This tool will generate a diagnostic report of your DeepSee environment.

WRC Status Updates

Presenter: Kyle Baxter
Task: Upgrade to a new version of Caché without concerns about slowing existing SQL queries
Approach: Use the new Frozen Plans feature in Caché

Content related to this session, including slides, video and additional learning content can be found here.

InterSystems has corrected an issue that can cause InterSystems IRIS® and Caché to not take advantage of large pages for shared memory on Windows, even though these products report that large pages are allocated. This can have detrimental effects on system performance.

InterSystems has corrected a defect that can cause an SQL query to return incorrect results.

InterSystems has identified an issue with product distributions containing Certificate Authority certificates that expire at the end of 2020. This issue does not affect system operation or system security in any way, although it does generate alerts about expiring certificates in the cconsole.log or messages.log files.

*** Update 2/11/20 2:15pm ***

*** 2017.2.1 version is NOT affected ***

This error is sometimes seen while viewing a listing in InterSystems IRIS Business Intelligence:
ERROR #5540: SQLCODE: -99 Message: User <USERNAME> is not privileged for the operation (4)

As the error suggests, this is due to a permission error. To figure out which permissions are missing/needed, we can take a look at the SQL query that is generated. We will use a query from SAMPLES as an example.

I am currently working on an Upgrade to HealthShare 2019.1.1. As described in the steps once the upgrade was complete to run $system.OBJ.Upgrade(). When I run $system.OBJ.Upgrade() , it is not finding any classes to update. However I am getting an Error 5116 on one of my Productions...

I am validating a v3 document against one xsd and using %XML.SAX.ContentHandler class . My requirment is to find the xpath of the error location. There is no method which does it.

I can find the line and offset using LocatePosition method.

Can someone help me on this.

Thanks

Suman

Just wondering an Insight in the difference between these two indexes

IdKey / PrimaryKey
=================

Property Identifier As %Integer

Index Index1 on Identifier [Idkey]

Index Index2 on Identifier [PrimaryKey]

What's the difference?

1. If I don't have Index1 and only have Index2, then cache does still make its own id.
So how and why do I ever use the PrimaryKey. In Joins ??

I'm looking for the most straightforward way to trigger a custom Ensemble message when a patient logs into the Personal Community patient portal. The use case is that when the patient logs in, we want to query an external email database for any new messages the patient has and import them. Does anybody know if there's any built-in functionality I can use, or if not, what the best trigger point would be?

This message contains three recent HealthShare Advisories, which are available below.

• Advisory: ODS Not Storing Observations When Terminology Translations Are Used
• Advisory: Composite Record Definition Must Reference Implemented Linkage Definition
• Advisory: Potential for Outdated Terms of Use to be Presented in Personal Community

These advisories are also on the InterSystems Product Alerts and Advisories page