Customer support questions span structured data (orders, products 🗃️), unstructured knowledge (docs/FAQs 📚), and live systems (shipping updates 🚚). In this post we’ll ship a compact AI agent that handles all three—using:

  • 🧠 Python + smolagents to orchestrate the agent’s “brain”
  • 🧰 InterSystems IRIS for SQL, Vector Search (RAG), and Interoperability (a mock shipping status API)

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What are best practices for JSON transformation in IRIS interoperability? This is for a non-healthcare use case, so any tools we happen to have around FHIR might not be available. The motivating use case is trimming down a verbose and needlessly complex REST API response to feed to an LLM - trying to reduce token usage and maybe get better results from less noisy data.

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Interoperability on Python (IoP) is a proof-of-concept project designed to showcase the power of the InterSystems IRIS Interoperability Framework when combined with a Python-first approach.IoP leverages Embedded Python (a feature of InterSystems IRIS) to enable developers to write interoperability components in Python, which can seamlessly integrate with the robust IRIS platform. This guide has been crafted for beginners and provides a comprehensive introduction to IoP, its setup, and practical steps to create your first interoperability component. By the end of this article, you will get a clear understanding of how to use IoP to build scalable, Python-based interoperability solutions.

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I would like to know which are the best practices of using Streams in Interoperability messages.

I have always use %Stream.GlobalCharacter properties to hold a JSON, or a base64 document, when creating messages. This is fine and I can see the content in Visual Trace without doing anything, so I can check what is happening and resolve issues if I have, or reprocess messages if something went wrong, because I have the content.

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Been testing out the Production Validator toolkit, just to see what we can/not do with it. Seems really interesting and there seem to be some use cases for it that can really streamline some upgrades (or at least parts of upgrades) but I was running into so many hurdles with the documentation. I am curious if anyone else has used it.

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Sending emails is a common requirement in integration scenarios — whether for client reminders, automatic reports, or transaction confirmations. Static messages quickly become hard to maintain and personalize. This is where the templated_email module comes in, combining InterSystems IRIS Interoperability with the power of Jinja2 templates.

Why Jinja2 for Emails

Jinja2 is a popular templating engine from the Python ecosystem that enables fully dynamic content generation. It supports:

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#InterSystems Demo Games entry


⏯️ The Ultimate 3D Industrial Simulation powered by a Game Engine with InterSystems IRIS

In this demo, InterSystems IRIS Interoperability comes alive in an amazing, game-like user experience based on our Ultimate Control Tower demo. We visualize machines in a virtual 3D factory building, interacting with InterSystems IRIS in real time—displaying current statuses and sensor data, simulating machine outages and predictive maintenance scenarios, and triggering workflow tasks and actions in InterSystems IRIS. By using a mobile app on a tablet—and even a VR headset for a fully immersive experience—we unleash the power of InterSystems IRIS.

Presenters:
🗣 @Stephan Mohr, Sales Engineer, InterSystems
🗣 @Jannis Stegmann, Sales Engineer, InterSystems
🗣 @Benjamin Kiwitz, Intern, InterSystems
🗣 @Tuba Incedag, Intern, InterSystems

https://www.youtube.com/embed/2pklSq3ZlhI
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Hello InterSystems Community,

I'm working with HealthShare, and need to create a user account for our development environment with specific access requirements. This user will need only to:

Review messaging and environments
See production and namespaces
NOT modify anything (read-only access)

After reviewing the documentation on user roles and rights management, I can see the default roles available in our system include:

Ensemble/Interoperability Roles:

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Hello again,

We are still seeking feedback on our two new HealthShare Unified Care Record certification exam designs. This is your opportunity to tell us what knowledge, skills, and abilities are important for Certified HealthShare Unified Care Record Specialists.

The feedback surveys are open until July 20th, 2025. All participants are eligible to receive 7000 Global Masters points for each survey they complete!

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I am seeking work with InterSystems HealthConnect/Cache. My experience is working with Rules and DTLs, plus message search, and export of components.With 10 years of dedicated expertise in SOA and ESB platform development, I have successfully designed and implemented enterprise-level integration solutions for large organizations, driving significant improvements in system interoperability and business efficiency.I have actively developed and supported HL7 V2/V3 、FHIR、XML/JSON interfaces.I reside in China.

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Hello, good morning, thank you so much for reading this question. ☺️🙂👍

We are developing a code to get information about our Production's items: services, processes and operations.

We know we can get various configurations of a given item: Category, Port, Enabled...

But we wonder how we could get the date time of the last mesage (most recent) received in an item.

To give a code snippet a small section of the code we have developed (and tested), it looks like:

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Is anyone using DICOM Interoperability in IRIS for Health configured in Mirror?

I'm asking because I'm not sure how to handle where the DICOM messages are stored.

For some reason DICOM use the filesystem to store raw messages, the directory used can be configured in the StorageLocation production settings, obviously this is a big issue if/when a mirror failover occur.

Unfortunately in IRIS it's not possible to change the DICOM storage from file stream to global stream.

Has anyone came across this issue?

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IRIS supports CCDA and FHIR transformations out-of-the-box, yet the ability to access and view those features requires considerable setup time and product knowledge. The IRIS Interop DevTools application was designed to bridge that gap, allowing implementers to immediately jump in and view the built-in transformation capabilities of the product.

In addition to the IRIS XML, XPath, and CCDA Transformation environment, the Interop DevTools package now provides:

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Hi Community,

In this article, I will introduce my application iris-fhir-bridge

IRIS-FHIR-Bridge is a robust interoperability engine built on InterSystems IRIS for Health, designed to transform healthcare data across multiple formats into FHIR and vice versa. It leverages the InterSystems FHIR Object Model (HS.FHIRModel.R4.*) to enable smooth data standardization and exchange across modern and legacy healthcare systems.

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Profiling CCD Documents with LEAD North’s CCD Data Profiler
Ever opened a CCD and been greeted by a wall of tangled XML? You’re not alone. Despite being a core format for clinical data exchange, CCD's are notoriously dense, verbose, and unfriendly to the human eye. For developers and analysts trying to validate their structure or extract meaningful insights, navigating these documents can feel more like archaeology than engineering.

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Have you ever needed to change an IP or port before deploying an interface to production? Needed to remove items from an export? What about modifying the value(s) in a lookup table before deploying? Have you wanted to disable an interface before deploying? What about adding a comment, category, or alert setting to an interface before deploying to production?

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After we rolled out a new cointainer based on containers.intersystems.com/intersystems/irishealth:2023.1 this week, we suddenly noticed that our FHIR Repository started responding with an Error 500. This turns out to be caused by PROTECT violations on the new HSSYSLOCALTEMP namespace and database used by this version of the IRIS for Health FHIR components.

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