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#Error Handling

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Error handling refers to the response and recovery procedures from error conditions present in a software application. It is the process comprised of anticipation, detection and resolution of application errors, programming errors or communication errors.

Learn more.

Question
Smythe Smythee · Nov 14, 2022
SSL Configuration for Gmail

Hi Community,

I am configuring new SSL Configuration for Gmail (For sending errors to gmail in ensemble production) by following the below steps.

Step1:

Step2:Giving the server address smtp.gmail.com

Step3:Giving the port number , I have tried giving 465,587,25 as port number still is not connecting

Can anyone please tell me where i am doing wrong on configuration?

Thanks,

Saroja.A

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Hi Community,

I have created a HL7 production in my working environment, Ens.Alert ,EMailAlert, PagerAlert, and BadMessageHandler are created.

Can anyone explain how Ens.Alert and BadMessageHandler will work when an HL7 message in Passed in Business service and how these 2 are related when any error occurs in the Production envinorment?

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Hello everybody,

In the documentation I read the following:

Alerts are messages generated by production components. InterSystems IRIS automatically writes the alerts to a log file and sends then to the production component named Ens.Alert. If your production does not have a component named Ens.Alert, then InterSystems IRIS writes alerts to the log file but does not send them to any component. The component named Ens.Alert can be of any class. The most frequently used classes for Ens.Alert are:

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Hi,

While HL7 Errors ACKs come back in the soap response, the HL7v2 Error ACK message is not processed.

I used the SOAP Wizard to construct my classes, but the generated code doesn't handle the HL7v2 ACK.
Does health Connect have a class that handles this?

Failing an official solution should I go ahead and make make my own classes based on EnsLib.HL7.Operation.TCPOperation, but wrapping it with the generated SOAP handling code.

How have others dealt with this?

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Hi all,

I have a rule to throw a message when there is an error. I want to prevent send the email if the origin of the error is the API to send the email

This is my rule

Now, If there is any error in any process, it works, but if there is an error in MyProduct.BO.SendEmail it is trying to send the error again, and it is a infinite loop.

Is there any way to check what is the origin and don't process if the origin is MyProduct.BO.SendEmail?

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Hello,

I'm experiencing a recurrent problem that I haven't found the way to solve, so I'm coming here with the hope somebody can give me a new approach.

To make it short: we are creating categories on-demand to be able to place the maximum numbers of workers in memory, avoiding the limits established by system categories. But from time to time, one of this creation fails and system is no able to start the queue. The error we are getting is:

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New to Health Connect so please forgive me if this is a stupid question! Is there a specific error code returned when a user initiates an abort from the jobs tab of the business host? I want to be able to treat the Abort as Completed due to our complex business process. Currently, hitting abort just retries the message to the same business operation. Want I want to do is provide the error code used by the Abort (if there is one) and treat it as OK

Thanks in advance.

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Hey everyone as you may know I am a beginner and I am kindly asking for some assistance in a problem I have been solving. The problem is that I am calling a user defined function within a procedure called occupiedseatsAdj and the compiler comes up with this error.

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I have some code in a mac routine that use indentation and the "." character : 

 IF condition1 DO
     .WRITE YCR,...
     .WRITE YCR,...
     .WRITE YCR,...

I would like to add a try / catch block between the write statements.
I can't refactor the whole code and use indentation with curly braces instead (there is too much code, not written by me)

I have tried the following but it does not work (it compiles, but code stop running right before the try keyword)

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Question
fajie xie · Jan 27, 2021
License occupied 100% situation

许可证检测中，当前许可证使用达到100%，我们应该如何迅速处理解决它？并且不影响生产环境。 In license detection, the current license usage reaches 100%. How can we deal with it quickly? And does not affect the production environment.

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Question
Scott Roth · Jan 13, 2021
Handling Errors

I have a case where our EMR is sending data, but not all the values needed for the Ancillary are valued properly and causes that message to error/halt processing on the Ancillary system, not ideal but its what they do. I would expect them to still process the message except that 1 field, but they don't.

I want to add validation to make sure certain fields are valued correctly for the Vendor.

So I add some statements to take those items that don't pass this validation out to a batch file with headers.

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Question
Edrian Golob · Dec 23, 2020
Global ^Errors growing fast

Hello guys.

Can anyone help me about Global ^Errors? Only in 1 specific namespace is it growing fastly. It grows from 2 to 3 Gb per hour when all services are active. Which commands exactly do this? In another similar namespaces, there is not that Global in the class list.

Thanks.

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Hi, we suddenly noticed that one of the edge storage increased by 30% and it was due to ERROR globals which was throwing repeated error for 7 days and it consumed 35GB space. Is there a way to log the storage of edge production on daily basis and compare the increase in storage with previous day and if increase is 5% more than trigger an email to system admit to look why the storage increased suddenly.

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The intersystems documentation gives the same description for both <MAXSTRING> and <NETWORK DATA UPDATE FAILED - MAXSTRING>. I suspect that the description for <MAXSTRING> is correct and the description for <NETWORK DATA UPDATE FAILED - MAXSTRING> was an accident. I would like to know what situation triggers the <NETWORK DATA UPDATE FAILED - MAXSTRING> error.

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In a Business Process (BPL) I noticed that if I 'm using a "scope" to handle errors then inside the "scope" when a "call" is used, the "request" and "response" action (i.e set for callrequest.prop = request.prop & response.prop = callrespones.prop does NOT work !
The result is that the values of those properties in the callrequest are nulls (I do see the properties names in the content of the callrequest message)

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