Limiting IRIS error notifications
I have an issue I could use a little help with. The other day, there was a connection problem with a client, and when trying to update information, we received 75 email notifications that there was a connection problem. I have looked in documentation, and the items on managed alerts might be a solution. However, I know some places have a system where then limit the number of messages of a particular error sent via the Ens.alert process/operation. I'm trying to determine what text should be considered for a message to be "identical". For example, if there's a problem with a request for member 100, and the same issue occurs with member 200, I would like to count that as one problem, not two.
Has anyone had experience with this, and come up with a good solution for this? I'd appreciate the feedback.