Customer support questions span structured data (orders, products 🗃️), unstructured knowledge (docs/FAQs 📚), and live systems (shipping updates 🚚). In this post we’ll ship a compact AI agent that handles all three—using:

• 🧠 Python + smolagents to orchestrate the agent’s “brain”
• 🧰 InterSystems IRIS for SQL, Vector Search (RAG), and Interoperability (a mock shipping status API)

Hello,

I have a class with a "Unique" index (pxfactidIndex) on a %Numeric property (pxfactid) (partially-edit code snippet below):

Hey Community!

We're happy to share the next video in the "Code to Care" series on our InterSystems Developers YouTube:

⏯ How to Build a Scalable Network for Seamless Healthcare Data Exchange

https://www.youtube.com/embed/08uvm1zjC7Y
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If you’ve ever watched a true artisan—whether a potter turning mud into a masterpiece or a luthier bringing raw wood to life as a marvelous guitar—you know that magic isn’t in the materials, but in care, craft, and process. I know this firsthand: my handmade electric guitar is a daily inspiration, but I’ll admit—creating something like that is a talent I don’t have.

Hi Community,

While writing an article yesterday, I realized I was so busy with people who came to the Developer Community table at the Tech Exchange that I forgot to take photos for you. Luckily, I realized the error of my ways and corrected my behavior accordingly 😉

So, let's look at what happened on Tuesday at the InterSystems Ready 2025! It began with a speech of Scott Gnau about the approach and architecture of InterSystems Data Platform and how it is different from all other DBMSs:

Hello Community,

I have a queue that I need to traverse and perform operations on. To distribute the workload across multiple processes, I used a Work Queue Manager do process and I'm not expecting any status from it So, I skipped Sync / WaitForComplete in my implementation

Hello, Does the NodeJs package work when running a node js file on windows (nodejs for windows)? I've added the package by running npm install <package location folder>

I have the following index.js file, but when running from node (windows) I get the following error. Does the NodeJs package build the output files when the package is added or does it just assume linux as the underlying os?

Error: Cannot find module './bin/winx64/irisnative.node'

I need to use a context variable in my code block for the table to query. When I use :content.table, it does not work. When using the literal, it does. How do I get the :context to work?

In your Interoperability Production you could always have a Business Operation that is an HTTP client, that uses OAuth 2.0 for authentication, but you had to customize the Operation for this authentication methodology. Since v2024.3, which was lately released, there is a new capability, providing new settings, to handle this more easily.

#InterSystems Demo Games entry

⏯️ The Ultimate 3D Industrial Simulation powered by a Game Engine with InterSystems IRIS

In this demo, InterSystems IRIS Interoperability comes alive in an amazing, game-like user experience based on our Ultimate Control Tower demo. We visualize machines in a virtual 3D factory building, interacting with InterSystems IRIS in real time—displaying current statuses and sensor data, simulating machine outages and predictive maintenance scenarios, and triggering workflow tasks and actions in InterSystems IRIS. By using a mobile app on a tablet—and even a VR headset for a fully immersive experience—we unleash the power of InterSystems IRIS.

Presenters:
🗣 @Stephan Mohr, Sales Engineer, InterSystems
🗣 @Jannis Stegmann, Sales Engineer, InterSystems
🗣 @Benjamin Kiwitz, Intern, InterSystems
🗣 @Tuba Incedag, Intern, InterSystems

https://www.youtube.com/embed/2pklSq3ZlhI
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Hello, dear colleagues.

I need to connect to a remote JavaGateway from an Ensemble service.

I am trying to use the EnsLib.JavaGateway.Service with a remote host where the JVM is running.

I can successfully ping the remote Java Gateway from EnsLib.JavaGateway.Service, and Ensemble reports that the service status is OK.

There are no network issues, and all necessary ports are accessible.

Hi:

I see a lot of cool REST apps and i'm trying to host something in the TIE using REST/Axios with VITE.

At the moment i will probably host the application in web applications in Intersytems.

For authorisation and getting the logged in user and password to any app, is there a standard people are doing?

I.e. for axios you might have this from the app

Hi Community!

We’re pleased to announce that several Early Access Programs (EAPs) are now open for registration. These programs provide developers with the opportunity to explore upcoming features and technologies from InterSystems before their general release.

By joining an EAP, you can:

• Evaluate and test new functionality
• Provide direct feedback to product teams
• Help shape the future direction of InterSystems platforms

If you're interested in contributing to the evolution of our tools and getting early insight into what's coming next, we encourage you to review the following available programs and sign up:

Are you using Jupyter Notebooks with IRIS? Are you using the vscode-iris-jupyter-server VS Code extension for your notebooking? If so, please let me know either via direct message or with a comment on this post. I'd like to hear more about how our customers are working with tool specifically, and with data science more generally.

Thanks!