#System Administration

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System administration refers to the management of one or more hardware and software systems.

Documentation on InterSystems system administration.

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Question
· Jan 12, 2020
Timeout for $zf

In one of the projects, when we have ECP with 10 ECP application servers, from time to time we faced the issue when our journals fail to purge, due to open transactions. While we have about 100-150 GB journal files per day, it quite quickly became a big issue, and with mirroring a very big issue. Mostly we just rebooted our ECP Data server, so it searches rollbacks any transactions, but such process is too long, may steal a few hours. I did not find any way, how to get the list of the open transactions from one place from ECP Data Server. We just migrated our Data server to 2018.1.

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I'm working on a proposal for a deployment tool development project and I was wondering if anyone had any experience with such a thing.

We use Healthshare and implementations for new clients are tedius and lengthy. Lots of ensemble service, registry value, lookup tables, namespaces and other things have to be created and configured.

I would like to create a Zen or CSP page based deployment tool that can do all this with a few parameters and some custom code.

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Currently, we are running 2014.1 on two different servers (OpenVMS, RHEL). The plan is to transition from OpenVMS to RHEL, but our Write Daemon is in a Troubled state on both servers.

On the OpenVMS server, we have a WIJ file that's 26G and can grow to 40G (size of database cache). Since it hasn't grown to 40G, we don't believe the size of the WIJ file to be the issue.

What else should we be looking at regarding the performance of the Write Daemon?

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Question
· Jul 13, 2017
EmergencyId startup

Hello, I am writing to request assistance on an issue I appear to be having when accessing Ensemble. I have it running on a Windows virtual machine, on a Mac laptop, and am trying to access it through the emergency ID account. When starting Ensemble through the command line window using ccontrol start ENSEMBLE /Em... I get an error and Ensemble does not start. Below is the error message I am getting when checking the logs:

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We will be transitioning from a server running HP OpenVMS to one running RHEL 7. The main question some of the team had was what would be the best method for moving the globals to the new system.

Also, I was wondering if any others have transitioned from OpenVMS to RHEL. If so, were there any kinks that we should be aware of prior to transition?

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Question
· Apr 24, 2018
Custom Purge Job

I want to create an interface specific purge job. Please let me know if there are any holes in my approach. I realize that an interface that went from HospitalAService to HospitalARouter to PracticeBOperation would require two separate executes in my example below, but I want that granularity as there are some intermediate steps in our workflows that we don't need to retain messages for.

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We are constantly running into issues where there are billions of Orphaned messages in our system that cause problems, and we have to manually run a cleanup to fix performance issues.

In the following article about orphaned messages... https://community.intersystems.com/post/ensemble-orphaned-messages it mentions either programmatically eliminating the Orphaned messages or using a Utility like Demo.Util.CleanupSet in ENSDEMO.

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I am currently working on an Upgrade to HealthShare 2019.1.1. As described in the steps once the upgrade was complete to run $system.OBJ.Upgrade(). When I run $system.OBJ.Upgrade() , it is not finding any classes to update. However I am getting an Error 5116 on one of my Productions...

Class dictionary version for '%1' is out of date, please run upgrade utility $system.OBJ.Upgrade()
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Can someone direct me to where in the documentation we can find how consumption may be calculated for global storage?

Caché Version2010.1
Operating SystemHP OpenVMS 8.4

EDIT: After receiving some responses, it seems I was unclear in my initial inquiry. I am looking to determine our rate of consumption of storage; however, I am having some difficulty in doing that.

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Just curious how many companies use in their work Docker containers, I mean not only with InterSystems products. And if such companies exist, which of them uses docker and doesn't use it for InterSystems products by some reasons. What are the reasons? For companies which already uses InterSystems in containers, how do you use it? Development environment, testing or even in production ?

And if you don't use but thought about it, what are the reasons which stop you.

As for me, I've been using InterSystems Caché inside a Docker container in some different cases:

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Hi All -

Our environment has multiple instances of HealthShare installed and most are on separate VMs/servers. Does anyone have any ideas on how to efficiently manage user accounts across all of these multiple instances of HealthShare? As you can imagine, creating 10 separate Cache accounts on each instance during onboarding of new associates is cumbersome and tedious as is disabling them. We have yet to integrate with AD but we do have a Cyberark initiative under way but it is in the very early stages.

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We are trying to script a High Availability Shutdown/Start script in case we need to fail over to one of our other servers we can be back up within mins. Is there a way to configure the startup procedure to Automatically Stop/Start the JDBC server when shutting down or starting up cache? is there an auto setting we can change?

Thanks

Scott Roth

The Ohio State University Wexner Medical Center

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We are currently implementing the Data Innovations Instrument Manager product. In setting up our backup process we are wanting to use Veam snapshots. The application runs in a Caché 2016.1/Windows Server 2016 instance. We are running an HA primary/secondary/arbiter config. The statement below is from DI. I am curious to see what others that have implemented the DI Instrument Manager in the same or similar config have in place for backup.

"DI recommends is recommending that we not perform snapshots, but if you do choose to do so, here is some important information to consider.

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