#Error Handling

许可证检测中，当前许可证使用达到100%，我们应该如何迅速处理解决它？并且不影响生产环境。
In license detection, the current license usage reaches 100%. How can we deal with it quickly? And does not affect the production environment.

I have a case where our EMR is sending data, but not all the values needed for the Ancillary are valued properly and causes that message to error/halt processing on the Ancillary system, not ideal but its what they do. I would expect them to still process the message except that 1 field, but they don't.

I want to add validation to make sure certain fields are valued correctly for the Vendor. 

So I add some statements to take those items that don't pass this validation out to a batch file with headers.

But I want to email out that batch file.

Hello guys.

Can anyone help me about Global ^Errors? Only in 1 specific namespace is it growing fastly. It grows from 2 to 3 Gb per hour when all services are active. Which commands exactly do this? In another similar namespaces, there is not that Global in the class list.

Thanks.

Hello All, 

I connected the Cache from Power BI using ODBC connection. And I can able to view the tables but I could't able to view the data records. getting some error when I shoot on the table name. I couldn't trace what I'm missing. Please help me.

Error Message: "Value cannot be null. Parameter name: exceptionType"

Thanks,

Vikram

Hi, we suddenly noticed that one of the edge storage increased by 30% and it was due to ERROR globals which was throwing repeated error for 7 days and it consumed 35GB space. Is there a way to log the storage of edge production on daily basis and compare the increase in storage with previous day and if increase is 5% more than trigger an email to system admit to look why the storage increased suddenly. 

We're looking to grow our team by adding an experienced healthcare interoperability resource to focus on Participant onboarding and troubleshooting, and testing and evaluation of in-house and third-party software solutions to ensure compliance with organizational standards and requirements.

Details of position are available on our Careers page.

#healthcare  #remotework

Hi

We have multiple edge production namespaces and want to run query to get errors/alerts from Ens_Util.Log table across namespaces. is it possible?

Hi developers!

Want to discuss with you the case of %Status.

If you familiar with ObjectScript you know what is it. I'd love to hear the history of the case why it had appeared in ObjectScript but it turned out that almost every system/library classmethods return %Status and there is a whole set of tools to deal with it.

What is does it gives you the responsibility to check the value or %Status of every system method you call.

E.g. if you save the data of the persistent class,  you should never call like this:

do obj.%Save()

you need to call:

set sc=obj.%Save()

if $$$ISERR(sc) do // something or quit.

Hi Developers!

How do you handle errors with &sql a.k.a. embedded SQL?
I think I found a universal error-handling template which works in any situation:

&sql(SELECT * FROM Sample.Person)

if SQLCODE < 0 throw ##class(%Exception.SQL).CreateFromSQLCODE(SQLCODE,"Context description")

What is your choice?

Error management on InterSystems languages has been evolving along time. Next, we will show the different implementations and why you should use the TRY/THROW/CATCH mechanism.

You can read official error recommendations here.

InterSystems will not mark as obsoletes the non-recommended error management methods to allow giving support to legacy applications. We recommend using tools like objectscriptQuality to detect that legacy unrecommended usage along with many other possible issues and bugs.

We have a vendor that every couple of days will just stop transmitting messages, but still hold the TCP/IP connection open. No matter how many times we troubleshoot and talk with them, they don't seem to think its an issue with system.  Normally if I just restart the service it will get the data flowing again.

I know ideal is for them to fix the issue, but in the meantime I have setup an Inactivity time out alert.  I was wondering with the correct filtering if there was a way to say if the Inactivity Alert is triggered during the business day, to have the Alert trigger a restart of the service?

Hi Developers!

As you know the application errors live in ^ERRORS global. They appear there if you call:

d e.Log() 

in a Catch section of Try-Catch.

With @Robert Cemper's approach, you can now use SQL to examine it.

Inspired by Robert's module I introduced a simple IRIS Analytics module which shows these errors in a dashboard:

The intersystems documentation gives the same description for both <MAXSTRING> and <NETWORK DATA UPDATE FAILED - MAXSTRING>. I suspect that the description for <MAXSTRING> is correct and the description for <NETWORK DATA UPDATE FAILED - MAXSTRING> was an accident. I would like to know what situation triggers the <NETWORK DATA UPDATE FAILED - MAXSTRING> error.

We have a data transformation where source is object collection (populated from a json file)  and target is EnsLib.EDI.XML.Document.

If source file is large enough, transformation fails and we get <store> error and I quickly found this:

https://docs.intersystems.com/irislatest/csp/docbook/DocBook.UI.Page.cls?KEY=EBPLR_DTL_foreach which at the bottom in "Avoiding <STORE> Errors with Large Messages" section tells to: 

"As you loop over segments in a message or object collections, they are brought into memory.

There does not seem to be any separation between the error code and error text in a %Status object. For custom errors, I simply want to display the message and not Error #5001: Some error text.

Hello All,

I have connected InterSystems Cache remote server from Power BI using ODBC Connection . But I am not able to view the data records on Power BI getting some error "Value cannot be null. Parameter name: exceptionType". And also I checked with that remote server with the location   System > System Logs > View xDBC Error Log > xDBC Errors. On that place I can see the below error

"[SQLCODE: <-400>:<Fatal Error Has Occurred>] [Cache Error: <<READ>ServerLoop+16^%SYS.

ObjectScript has at least three ways of handling errors (status codes, exceptions, SQLCODE, etc.). Most of the system code uses statuses but exceptions are easier to handle for a number of reasons. Working with legacy code you spend some time translating between the different techniques. I use these snippets a lot for reference. Hopefully they're useful to others as well.

///Status from SQLCODE:set st $$$ERRORClass Extends 

I have the following class: 

Class P.RA.SII.F
{

Query ClosedFutures(FromDate As %Date, ToDate As %Date) As %Query(ROWSPEC = "FundCode:%String, Asset:%String, TradeDate:%Date,BuySell:%String, Price:Data.Common.Numeric, Quantity:%Numeric, CumulativePosition:%Numeric, PreviousCumulativePosition:%Numeric, ClosingTrades:%Integer, ClosingTradesInPeriod:%Integer, ClosedTradeValueInPeriod:Data.Common.Numeric, NetQuantityInPeriod:%Integer, WeightedClosedAverageTradePriceInPeriod:Data.Common.

In a Business Process (BPL) I noticed that if I 'm using a "scope" to handle errors  then inside the "scope" when a "call" is used, the "request" and "response" action (i.e set for callrequest.prop = request.prop & response.prop = callrespones.prop does NOT work !
The result is that the values of those properties in the callrequest  are nulls (I do see the properties names in the content of the callrequest message)

What is the best way to solve this issue ?
As it seems that there are new instances of the request/response objects inside the scope, whats the best way to pass them into the scope ?

Hi all,

Lets imagine that there's a process that locks an entry of a gived domain, in my example the ID 2 of the table User.tApplications and using an exclusive lock.  Additionally the error handling is managed by a $ETrap routine wich will look for error data in order to log it

Set $ETrap "Do Err1^ErrRoutine"

Hello,

I used the operation :  EnsLib.EMail.AlertOperation to send mail to handle error. However, I want to get more information about the error (session ID message, the date, the namespace... etc).

what is the best way to do it?

I tried to add informations in OnAlertRequest method as below but I need to change mail operation from all namespaces...

Server:

Class webservice.SOAPResponse Extends (

//--------------------

///
Class webservice.webServiceServer Extends %SOAP.WebService [ ProcedureBlock ]
{

Parameter SERVICENAME = "webServiceServer";

Parameter NAMESPACE = "http://tempuri.org";

Parameter USECLASSNAMESPACES = 1;

Method info(queryInfo As %String) As webservice.SOAPResponse [ WebMethod ]
{

    
    set soapresponse=##class(webservice.SOAPResponse).%New()
    set soapresponse.CustomerID="aaavca1"
    set soapresponse.Name="server:"_queryInfo
    set soapresponse.Street="aaaa3"
    set soapresponse.City="aaaccxaa4"
    set soapresponse.State="aaaszxaaa5"
    set soapresponse.Zip="aaaaazzaa6"
    quit soapresponse
}

/// return json
Method infoJson() As %String [ WebMethod ]
{
    
    set soapresponse=##class(webservice.SOAPResponse).%New()
    set soapresponse.CustomerID="1"
    set soapresponse.Name="2"
    set soapresponse.Street="3"
    set soapresponse.City="4"
    set soapresponse.State="5"
    set soapresponse.Zip="6"
    s result=""
    d ##class(%ZEN.Auxiliary.jsonProvider).%ObjectToJSON(soapresponse,.result,,"s")
    s resultinfo=result
    /// return null
    q resultinfo
}

}

Hello again! Welcome to the Part 2 - Handling payloads! 

If you're new to this series, I'd recommend you to check out the Part 1 - Core concepts. You'll need a basic understanding about how Frontier works before continuing with the Part 2.

Caché Version String: Cache for UNIX (Red Hat Enterprise Linux for x86-64) 2016.2.1

We have a mirrored Ensemble system (110,  backup and 210, primary). At one time (14:00) there is a disruption in the production. The messages are not being processed. 

Looking at the pButtons (every 10 seconds) I see the following abnormal at the WDphase

and the backup

The different values of WDphase are:

0: Idle (WD is not running)

5: WD is updating the Write Image Journal (WIJ) file.

7: WD is committing WIJ and Journal.

8: Databases are being updated.

I am trying to apply a temporary time-limited key for our organization to a Cache Server that I built out a few weeks ago for testing purposes. When I navigate in the portal to activate a new license key, I get this "ERROR #8610: License keys are not accepted on a Single User (SU) platform."

Is there something I need to do for this system in order to make it compliant for the key or do I need to request a new key from InterSystems that will work for this system? I didn't turn up anything on the web site here or via Googling the error and error text.

I have an XML I am sending to an operation from a BPL.  This is a query for Patient information from Epic using a web service.  I created the operation using the add-in in Studio.  I setup the BPL to do a Call and send whatever data I receive from the client.  I get a response back from Epic with a list of matching Patients.  In the BPL I am trying to use the Response Builder to pass the response ID, name, DOB, etc. to matching context items to then pass to the client as a response.

I’ve a server that is running Windows Server 2003 R2 Enterprise Edition SP2 x86.

I just noted that you cannot allocate shared memory beyond 1.6GB.

Is this a known problem between Cache and this OS architecture, and has anyone configured it beyond this?

Cache gives the below errors (Version: Cache for Windows (x86-32) 2012.2.5 (Build 962_1) Wed Jun 11 2014 13:58:32 EDT).

11/01/16-08:33:06:750 (0) 2 Failed to allocate 2560MB shared memory: 2045MB global buffers, 384MB routine buffers

11/01/16-08:33:08:843 (0) 2 Failed to allocate 1934MB shared memory using large pages.  Switching to small pages.

How can I prevent large number truncation when using the DynamicObject and DynamicArray classes to create JSON in objectscript and then parsing the result in javascript. Are there any global settings that configure the output when using these classes?

I am looking at converting to the new DynamicObject and DynamicArray classes to build JSON. Our current (homegrown) JSON library forces string representation of numbers too long because of errors we were seeing with long numbers being truncated on the client, I am hoping to accomplish the same with the new classes.

A beginner’s guide to Exception Handling in RESTful web services. The article gives an example how the various error conditions during processing a service request can be handled.

We expect our client – server communication working in a flawless operational condition, running error free software. But we are prepared to handle exceptions. Are we? So far in the examples of the previous sessions were not. We did not care about exceptions. The result? In any error incident it took ages to figure out what the problem is and more importantly how to fix it.

Remember, REST leans on HTTP.