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Customer support questions span structured data (orders, products 🗃️), unstructured knowledge (docs/FAQs 📚), and live systems (shipping updates 🚚). In this post we’ll ship a compact AI agent that handles all three—using:

  • 🧠 Python + smolagents to orchestrate the agent’s “brain”
  • 🧰 InterSystems IRIS for SQL, Vector Search (RAG), and Interoperability (a mock shipping status API)

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I’ve been exploring options for connecting Google Cloud Pub/Sub with InterSystems IRIS/HealthShare, but I noticed that IRIS doesn’t seem to ship with any native inbound/outbound adapters for Pub/Sub. Out of the box, IRIS offers adapters for technologies like Kafka, HTTP, FTP, and JDBC, which are great for many use cases, but Pub/Sub appears to be missing from the list.

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Studio's Find In Files finds nothing if CLS routines are included. The error is WIDE CHAR. After using ##class(%Studio.Project).FindInFiles programmatically and then ZW after the same error I strongly suspect that CodeWalkopdatecopyopt in EnsLib.InteropTools.HL7.Cloverleaf.Parser.cls is to blame. I cannot even open this class, unlike other classes from EnsLib.InteropTools.HL7.

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As part of a recent documentation technical project to optimize the search, I needed to use Embedded Python in my ObjectScript code. The main blocker was passing a Python list from a Python class method to a ObjectScript method. Sending the list by reference to the python method, populating it with the Insert() method, and returning the reference to the ObjectScript method resulted in an list with type %SYS.Python, a process that was straightforward but not efficient.

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Contestant

#InterSystems Demo Games entry


⏯️ Autonomous Business Intelligent Clerk (ABiC) - Combining InterSystems BI and Generative AI

Our Autonomous Business Intelligent Clerk, or ABiC for short, is a prototype revolutionizing how companies process data and make decisions. Normally, to get insights from data, you’d need IT knowledge or expertise in statistics. But with ABiC, that’s no longer necessary. All you have to do is ask your question in plain language. ABiC understands your interests and intentions, then shows a clear dashboard to guide your decisions. With ABiC, complex data is autonomously analyzed and turned into answers that support users, helping to accelerate business processes. This demo sends the metadata of InterSystems BI cubes to LLM. How does it work? Check out the video for more details!

Presenters:
🗣 @Tomo Okuyama, Sales Engineer, InterSystems
🗣 @Nobuyuki Hata, Sales Engineer, InterSystems
🗣 @Tomoko Furuzono, Sales Engineer, InterSystems
🗣 @Mihoko Iijima, Training Sales Engineer, InterSystems

https://www.youtube.com/embed/vSTcYuEN678
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I had a need for a Filter, but did not want to recreate the wheel by creating another Data Lookup Table, so instead I created a Linked Table that points to a MS SQL Table outside of IRIS.

Once I had the Linked Table, I created a Class Method Function that would query the Linked Table and return a 1 if a result came back.

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Hi Community,

We're super excited to share the new video in the "Rarified Air" series on our InterSystems Developers YouTube:

Practical Cybersecurity Measures for Stronger Organizational Resilience

https://www.youtube.com/embed/C0nJVR0rlbk
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I am regularly contacted by customers about memory sizing when they get alerts that free memory is below a threshold, or they observe that free memory has dropped suddenly. Is there a problem? Will their application stop working because it has run out of memory for running system and application processes? Nearly always, the answer is no, there is nothing to worry about. But that simple answer is usually not enough. What's going on?

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What are best practices for JSON transformation in IRIS interoperability? This is for a non-healthcare use case, so any tools we happen to have around FHIR might not be available. The motivating use case is trimming down a verbose and needlessly complex REST API response to feed to an LLM - trying to reduce token usage and maybe get better results from less noisy data.

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Hi folks!

It is very easy to import CSV data into IRIS. But what if we want to preserve the original IDs in CSV?

Recently I came across with the situation when I needed to import two csv's into IRIS which were linked by one column referencing to another csv's col: a typical Foreign Key and Primary Key situation, where csv1 contains this column as Primary Key, and csv2 as Foreign key with id's related to csv1.

The image is generated by ChatGPT so don't blame it - it tried its best to generate countries as primary keys with countries.csv-cities.csv relationship :)

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I have a need to create a specific Search Table outside of the EnsLib.HL7.SearchTable specifically for HL7 MFN messages in HealthShare Provider Directory.

Our Code is created in a different namespace then the main HSPD namespace and is mapped within the HSPD namespace mapping.

I created a copy of EnsLib.HL7.SearchTable, named OSU.HL7.SearchTable what all needs mapped to make this new search table available in HSPD namespace?

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I'm trying to catch some WorkQueue errors that are happening on 2019 but not on more recent versions.

I'm getting an error when trying to call a class method via a workQueue. It functions properly in 2024.1. When calling the method, it immediately errors. I have logging at the top of the method that never gets set.

The error being returned by Iris is simply an "ERROR #5039: An error occurred while calling function s %sc=##class(|"NS"|Path.To.Class).ClassMethod(.%p1,.%p2)"

The parameter counts match and are appropriate for the method.

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Hello,

I'm trying to get the Reply Action Code to work with the error message text.

I have this ACK:

MSH|^~\&|APP|FACIL|||20250821143621||ACK|CUEACK_20250821143621|P|2.4
MSA|AE||Failed to queue message

This is some of the Action Codes I've tried:

  • E*Failed to queue message=S
  • E*Failed=S
  • E*"Failed to queue message"=S
  • :E*Failed to queue message=S
  • :?E*Failed to queue message=S

It's not suspending the message however.

What am I doing wrong?

Thank you

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I’m pleased to announce the release of tree-sitter-objectscript, a new open-source tree-sitter grammar that brings first-class ObjectScript support to modern editors. If you caught the preview at READY ’25, you’ll be glad to know it’s now up on Github:

https://github.com/intersystems/tree-sitter-objectscript

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Interoperability on Python (IoP) is a proof-of-concept project designed to showcase the power of the InterSystems IRIS Interoperability Framework when combined with a Python-first approach.IoP leverages Embedded Python (a feature of InterSystems IRIS) to enable developers to write interoperability components in Python, which can seamlessly integrate with the robust IRIS platform. This guide has been crafted for beginners and provides a comprehensive introduction to IoP, its setup, and practical steps to create your first interoperability component. By the end of this article, you will get a clear understanding of how to use IoP to build scalable, Python-based interoperability solutions.

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Article
· Aug 22 26m read
Building a robot with IRIS

In this case, a robot is nothing like Gort from the movie “The Day the Earth Stood Still” or any other humanoid robot from science fiction. Nor is this Robot the one-armed automated welder from a real-world automotive assembly line. This Robot is a program that controls another program. You might want this for automated testing or to capture application logic from an application for which you don’t have the source, and the application’s author lacked the kindness or foresight to provide an API for its capabilities.

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