Support is helping you troubleshoot a report. They want to reproduce a problem in their local system. Too bad they can't run your report, because the JDBC data source connection will fail. Or... is there a way?
InterSystems Reports is a repackaging of Logi Report (formerly named JReport), a product of Logi Analytics. InterSystems Reports can be used with InterSystems IRIS and InterSystems IRIS for Health. Documentation on how to use InterSystems Reports with our database products is available at InterSystems Reports.