Helpful CCR Resources

Users of the InterSystems Change Control Record application (CCR) often ask for useful resources which can help them learn CCR and stay in the loop on updates.  Please see this list of resources below and post ideas for additional resources or questions you may have!

• D.C. CCR Group - https://community.intersystems.com/tags/ccr
  • Please "Follow" the group in order to see announcements on training opportunities, application enhancements, Q&A from users
  • Please feel free to add your questions well, and tag with "Group = Other" and Tags = "CCR" to add them to people's CCR D.C. feed
• Online Interactive CCR Courses - https://learning.intersystems.com/
  • Type ICC (for InterSystems Change Control) in the upper right search box and filter on the left by "Interactive Courses" (please ignore the RETIRED ones .. they are being removed from the search results)
• 3 Day Instructor Lead CCR Tier 1 Course - https://www.intersystems.com/course-offerings/intersystems-change-control-tier-1-basics/ 
  • Covers all material required for proper CCR usage at Tier 1 sites. 
  • TrakCare Tier 2 courses are also available on demand (4 days)
• All ICC Training Course Material - https://ccr.intersystems.com/ccr/ng/csp?t=ICCDocs.csp
  • Available from the CCR Menu
  • The "ICC_AllCourseContent.pdf" can be very useful to keep on file and search in for specific topics like "ImplementCCR" or "Group"
• InterSystems CCR Technical Implementation Specialist Certification reference - https://www.intersystems.com/certifications/intersystems-ccr-technical-implementation-specialist/
  • Even if you are not planning to pursue Professional Certification in CCR (which I would encourage at least one person in each organization to achieve) it is very useful to reach through the course material and the practice questions to fill in critical CCR learning gaps that you may have.  
  • Tier 1 Certification currently available; Tier 2 Certification is tentatively planned for release in 2026
  • Feel free to ask questions about the material on the D.C. CCR Group
• CCR FAQs - https://ccr.intersystems.com/ccr/ng/faqs
  • Available from the CCR Menu, hopefully this is a resource you are already using, but it can be helpful for filling in knowledge gaps.
  • We try to get all of this into the ICC slides but it can take a while to do so at times so we often push helpful information out via the FAQs

Please feel free to ask questions - we want to help you learn and be successful with CCR!!