InterSystems FAQ rubric

To remove InterSystems products installed on your Windows system, use Add or Remove Programs in Control Panel (in Windows 10, select Apps from Windows Settings).

Since we will be making changes to the system, you will need to log in as a user with administrator privileges.

1) Log in to the system as an administrator.

2) From the system tray, exit the launcher of the InterSystems product instance you want to uninstall (click launcher → exit).

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Article
· Sep 28, 2017 1m read
Terminal license expire message

If you are facing out the license expire warning message on your terminal ("*** Warning: This Cache license will expire in 3 days ***") and you do not want that message to be displayed, you can disable/enable that by rinning the following commands:

Do ExpirationMessageOff^%SYS.LICENSE - Disable

Do ExpirationMessageOn^%SYS.LICENSE - Enable

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Often InterSystems technology architect team is asked about recommended storage arrays or storage technologies. To provide this information to a wider audience as reference, a new series is started to provide some of the results we have encountered with various storage technologies. As a general recommendation, all-flash storage is highly recommended with all InterSystems products to provide the lowest latency and predictable IOPS capabilities.

The first in the series was the most recently tested Netapp AFF A300 storage array. This is middle-tier type storage array with several higher models above it. This specific A300 model is capable of supporting a minimal configuration of only a few drives to hundreds of drives per HA pair, and also capable of being clustered with multiple controller pairs for tens of PB's of disk capacity and hundreds of thousands of IOPS or higher.

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Presenter: Murray Oldfield
Task: Avoid bottlenecks caused by scaling up, before they become a problem
Approach: Discuss what operating system and InterSystems metrics you should look at and how to interpret them

Systems behave differently when database activity scales up. In the worst case, bottlenecks appear and users are impacted. This session shows you which operating system and InterSystems metrics you should be looking at and how to interpret them so you can head off bottlenecks before they impact users. This sessions also shows strategies for planning infrastructure taking into consideration InterSystems' data platforms requirements.

Content related to this session, including slides, video and additional learning content can be found here.

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Mirror Outage Procedures

Caché mirroring is a reliable, inexpensive and easy to implement high availability and disaster recovery solution for Caché and Ensemble-based applications. This article provides an overview of recommended procedures for dealing with a variety of planned and unplanned mirror outage scenarios.

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Hi All,

With this article, I would like to show you how easily and dynamically System Alerting and Monitoring (or SAM for short) can be configured. The use case could be that of a fast and agile CI/CD provisioning pipeline where you want to run your unit-tests but also stress-tests and you would want to quickly be able to see if those tests are successful or how they are stressing the systems and your application (the InterSystems IRIS backend SAM API is extendable for your APM implementation).

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Presenter: Kerry Kirkham
Task: Prevent application-to-application interface problems from escalating
Approach: Give examples of using alerts to get the right person working on a problem as soon as possible

Problems with application-to-application interfaces are inevitable but in most cases they can be fixed with little disruption as long as the right person gets to know about it as soon as possible. But delays in attention cause problems to escalate, pressure mounts and business suffers. This session looks at how monitoring and alerting can be set up to recognize problems and get the right person working on the problem in the shortest possible time so that small problems don’t turn into major issues.

Solution: Using alerts to minimize interface problems

Content related to this session, including slides, video and additional learning content can be found here.

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Article
· Sep 20, 2016 4m read
Diagnosing Framing Errors

Framing refers to the characters that mark the start and end of an HL7 message (or other types of framed messages). Most HL7 services and operations have a Framing setting that allows the user to define this framing. The most common choices are available as defaults, but with the AsciiMM/NN setting, components can be configured to recognize any framing characters.

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Article
· Nov 8, 2016 4m read
Returning Disk Space to File Systems

This is the first article in a series discussing how to regain disk space from Caché databases at the operating system level. This introductory article discusses Caché database growth and gives an overview of various methods you can use to return unused disk space that is allocated to database files back to the file system. But before we talk about returning space to the file system, let’s first review how does it get allocated in the first place.

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Google Cloud Platform (GCP) provides a feature rich environment for Infrastructure-as-a-Service (IaaS) as a cloud offering fully capable of supporting all of InterSystems products including the latest InterSystems IRIS Data Platform. Care must be taken, as with any platform or deployment model, to ensure all aspects of an environment are considered such as performance, availability, operations, and management procedures. Specifics of each of those areas will be covered in this article.

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Presenter: Ray Fucillo
Task: Provide high availability (HA) and disaster recovery (DR) in diverse architectures that demand high performance, including replication over long distances
Approach: Give examples of mirror architectures in disparate environments, including geographically separated systems. Discuss performance considerations and advances in InterSystems’ mirroring technology

In this session you will learn about deploying Mirroring to provide HA and DR in diverse architectures that demand high performance and throughput. Challenges and solutions to achieving high throughput will be covered along with mirror architectures that involve long distances and disparate environments.

Content related to this session, including slides, video and additional learning content can be found here.

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Hello, developers!

I would like to share the history of the project - the ZAPM shell.

As soon as ZPM was implemented, I immediately began to think about how best to use it.

And immediately faced with the desire to move more quickly between namespaces, especially when there are more than 20 of them.
I had to leave the ZPM, move to the desired namespace and re-enter the shell.
I suggested an improvement - a new "namespace" command for easier navigation.
I didn’t wait - I did it myself. And so it went. If you need it, get ready to do it yourself.

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When you install an IRIS or Caché instance on Windows Server, you'll usually need to install it under a specific user account that has network access permissions. This is very handy when you needs to access network resources for creating files or directly accessing printers.

TL;DR: see key takeaways at the bottom!

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When there's a performance issue, whether for all users on the system or a single process, the shortest path to understanding the root cause is usually to understand what the processes in question are spending their time doing. Are they mostly using CPU to dutifully march through their algorithm (for better or worse); or are they mostly reading database blocks from disk; or mostly waiting for something else, like LOCKs, ECP or database block collisions?

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Presenters: Pete Greskoff, Sebastian Musielak
Task: Ensure high availability of your HealthShare deployments
Approach: Discuss high-availability options and focus on HealthShare’s new support for database mirroring

With the new release of HealthShare, Mirroring is now support for high availability. This session will describe high availability options and focus on mirroring your HealthShare deployments.

Content related to this session, including slides, video and additional learning content can be found here.

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There are often questions surrounding the ideal Apache HTTPD Web Server configuration for HealthShare. The contents of this article will outline the initial recommended web server configuration for any HealthShare product.

As a starting point, Apache HTTPD version 2.4.x (64-bit) is recommended. Earlier versions such as 2.2.x are available, however version 2.2 is not recommended for performance and scalability of HealthShare.

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When you have more than ten thousand users in your database, it becomes time-consuming and inconvenient to assign group access rights through the standard IRIS interface. In this artilce I want to introduce you an application to automate this process.

I’ll show you how to assign and change the role lists for the users, selecting them by context, and I will also show you how to expand this application’s functionality. you know how to apply your work as an administrator and developer to the new features of the well-proven apptools software complex. With the addition of an adminLTE template, you can now quickly and easily create interface interactions for any entity and many functional modules.
The goal while developing this toolkit is to write as little JavaScript as possible as well as transfer and implement all the dynamics as much as possible in the ObjectScript.

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InterSystems FAQ rubric

If the journal file is too large to be searched or filtered using the Management Portal, you can refer to it using the following two methods.

① How to use the ^JRNDUMP utility
② How to reference it in a program

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