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#Web Gateway

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InterSystems IRIS component that serves HTTP requests to InterSystems IRIS data platform.

Documentation: InterSystems Web Gateway for Web Services

InterSystems FAQ rubric

You can set individual error pages for the following Web Gateway error messages/system responses:

  • server error
  • server busy
  • server unavailable
  • server timeout
  • connection closed

Settings are made on the Web Gateway Management screen ([Management Portal] > [System Administration] > [Configuration] > [Web Gateway Management] > [Configuration] > [Default Parameters]).

In the Error Page section of the Default Parameters menu, set the filename of the html page to display or the URL to redirect to when an error occurs.

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In the WRC, we often see customers raise questions regarding a new Web Gateway setup where the Management Portal half-loads, but doesn’t show images. This article will explain why this error occurs, as well as how to fix it. This explanation is focused on the Web Gateway serving InterSystems IRIS instances, but the same explanation should apply to the CSP Gateway serving Caché instances as well.

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csp-log-tutorial

Prerequisites

Make sure you have git installed.

I created a git folder inside the IRIS mgr directory. I right clicked the git folder and chose Git Bash Here from the context menu.

git clone https://github.com/oliverwilms/csp-log-tutorial.git

Clone my csp-log-tutorial GitHub repo if you like to try it out for yourself.

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You may have already heard that, starting with IRIS and HealthShare HealthConnect 2023.2 versions, the internal Apache Server will be removed from the default installation, so it will be necessary to have an external application server such as Apache Server or NGINX.


In this article I am going to proceed to install a HealthShare HealthConnect 2023.1 so that it works with a pre-installed Apache Server. For this I will use a virtual machine on which I have installed an Ubuntu 22.04.

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In the WRC, we frequently see customers contact us because their Web Gateway is unable to serve web pages. This article will explain a frequent reason why these errors can occur, and explain some tools which can be used to debug the problem. This explanation is focused on the Web Gateway serving InterSystems IRIS instances, but the same explanation should apply to the CSP Gateway serving Caché instances as well.

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