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#HealthShare

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InterSystems HealthShare is a healthcare informatics platform for hospitals, integrated delivery networks (IDNs) and regional and national health information exchanges (HIE). HealthShare includes health information exchange, data aggregation, workflow, text analysis, and analytics technology.

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Hello,

I am interested in working with a third-party API in my instance of the Community Portal. I was curious as to how you all work with third-party apis. Do you typically connect directly from within a ZEN Mojo Page or do you route the request through an operation in the management portal? Are there any sort of best practices I should be aware of?

Thanks,

Bob

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Question
· Jul 18, 2018
Market penetration

My understanding is that IRIS is a new technology and does not replace Cache or Ensemble and to that end is more of a modernization than a repackaging. Is that accurate?

Is IRIS and HealthShare heavily penetrated in the payer space of primarily dominate in the provider space? What is the trajectory for InterSystems to penetrate the payer landscape?

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Hi -

I'm trying to follow the documentation, but I seem to end up in a circular reference, where the docs say "Login to TrakCare" to get access to the Layout Editor, with a link to "Logging Into TrakCare", and then that whole sections assumes that the account being used has been created, but doesn't seem to point to any means of actually creating the account in the first place.

Where is it described in the HealthShare Documentation, how to create a TrakCare login account?

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Hi,
I am facing issue during LDAP lookup like whenever I used product group parameter in AD explorer to search data from application I am getting empty result. If I set product group parameter as null then based on distinguished name result is generated in application. So if anyone knows about how LDAP works and how parameters are set in AD explorer then please let me know.

Thanks in advance.

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Hi,

I'm trying to establish a communication between my edge, which is in one server, with my HUB which is in another one.
In EDGE, when the HS.Gateway.HSWS.WebServices component sends a message to the HUB component, it receives the following error: "Cannot invoke method RegisterGateway; WebServiceClientClass 'HS.Hub.HSWS.WebServicesClient' could not be instantiated, or the WebServiceURL Location could not be determined".

May someone help me?

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Hi -- at a customer site we have 8 Access Gateways, with a couple of different load balancers that decide which projects go to which subset of AGs.

We're about to go live with a project that uses a subscription, and we have that subscription pointing to one of the AGs. What if that AG goes down? The project is dead until the AG is back up. The subscription forces us to pick an AG that's registered in the Gateway Registry -- I don't see a way to get a cluster or load balancer address in there.

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Question
· Sep 20, 2022
Read Only Service Registry

I'm trying to create a read-only role for most pages on the Management Portal. However, I cannot figure out resource permissions for the HealthShare tab or how to assign custom resource permissions, if any, to the registries. I would like for the role to include read-only access to the registries (service, consent, otherwise). How do I go about doing this?

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Hi Community,

I hope this message finds you well. I am reaching out because I have encountered an issue with a new dimension I created, named "Region," and I could use your assistance in resolving it.

The problem is that when I open the cube analyzer, the "Region" dimension does not populate data as expected. Instead, it merely displays the text "sourceRegion," which I specified as an expression in the architect.

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Hi

Some of our integrations use a system DSN to interact with our Data Warehouse (built on Microsoft SQL Server). We've recently migrated from SQL Server 2016 to 2022 and on the day of go-live we changed DNS cname records as a mechanism for redirecting everything to the new server. This worked great for users and reports, but for some reason we found that HealthShare clung onto the old server name even after several days.

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I am attempting to failover my TEST environment to the Backup, and I keep getting an error stating that

06/01/25-18:47:54:516 (11864) 1 [Utility.Event] Primary startup failed, failed to read header of /archive/journal/MIRROR-IRISTEST-20250513.007 (file #63653)

however, when I go to /archive/journal/, I am not finding any record of MIRROR-IRISTEST-20250513.007 (file #63653)

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I've written several custom classes to add additional search capabilities to the user / clinician search defined in HS.UI.Registry.User.Find. I've tested it out, and it looks and works how I'd like it to, but I've run into a snag when trying to implement it.

The documentation for registering custom user interface pages shows a table of about 50 configuration registry keys for UI pages, but it only lists:

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We are using the out-of-the-box IHE components to exchange CCDs with an external system. A requirement to audit the outbound CCDs has arisen.

Is there an existing report that will show these ? If not, how can we audit these?

Thank you for reading

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Hi Community,

I am attempting to create a new table by executing a SELECT statement that involves joining multiple tables. However, I encountered an error during execution: '( expected, AS found^Combined AS.' I would also like to create a cube based on this SQL table. However, during the cube creation process, I am prompted to specify a source class, and I'm unsure which class to use as it requires an existing class. Could you please help me identify the issue with the table creation, and provide guidance on selecting the appropriate source class for the cube creation?"

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My main goal is to be able to create reports and alerts in my SIEM based on what individual searched for and accessed what patient records, and when.

Does anybody have any experience with this? I've been ingesting audit logs in to Splunk but I'm having a hard time getting useful data.

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Question
· Feb 1, 2019
Message Bank Usage

Hi

Has anyone implemented the message bank functionality in particular in the UK and if so what are your experiences of it in particular for custom messages? We are thinking of using it as our long term store and would like any feedback on it. We use a mix of REST web services, custom messages, HL7v2 and FHIR messaging within the Health area (NHS Trust to be exact).

I would also be interested in which version you implemented this upon.

Thanks

Ian

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I am experiencing a problem with an EDI process that uses a SQL Batch Service to connect to our DEV environment. However, when we point the EDI service to our TEST server, it errors out.

I have checked every single property on our TEST and DEV servers as well as the properties on the associated tables. They are identical. Nothing has changed in the SQL either.

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Question
· Nov 20, 2020
validate logon

When I log in to the management portal page, I want to know where to verify whether the user name and password information I entered are correct, and how to handle it in the program. Is it handled through routine? Or is there a Dispatch Class to handle?

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Hi

we are implementing HIE and wan to get expert opinion on facility registry setup. Below are some example and which method we should adapt.

3 EMRs sending u patient data (ADT, ORU etc) for 3 facility groups

Facility Group A (Has 20 branches locations, same MRN across all branches, each branch is registered with health department)

Facility Group B (Has 30 branches locations, same MRN across all branches, each branch is registered with health department)

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Customer has a connection set up to connect to an ISC sftp server but it keeps failing the connection with:

ERROR <Ens>ErrOutConnectFailed: SFTP Connect failed for sftp.il.intersystems.com:22/NPPES/SSL='!SFTP'/PubKey=''/PrivKey=''
with error ERROR #7500: SSH Connect Error '-2146430933': SSH Error [8010102B]: Failed getting banner [FFFFFFFF8010102B] at Session.cpp:238,0

A manual connection can be made successfully and I have verified that the credentials are correct. The Connection Settings are:

SSL Configuration - !SFTP

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Hi,

We have a system that gives an AE 'Error' response for warnings, that we want to transform to AA codes when returning the Application ACK.

MSH|^~\&|iCS|EHT|EPRO|R1K|20180511113136||ACK^A02|fbwZaoKW/USAdFI3IGLU|P|2.3|||AL|NE|
MSA|AE|fbwZaoKW/USAdFI3IGLU||||0^Nothing To Update^^W
ERR|||0^Nothing To Update|W|

Fortunately they include a warning code in MSA:6.4 and ERR:4

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Hello. I'm wondering if anyone has experienced a similar error and if so, if they can point me in the right direction. I have a client who is logging into Epic and is using the Epic SAML to single sign on to our HealthShare system. We saw that it authenticated her through (from Epic to HealthShare) but when it attempted to open up the patient, we received the following Java error. When she clicks OK, it keeps coming back. Also, she is accessing Epic through a Citrix connection (if that helps with anything). Here is the error below.

Thanks!

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