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#Worldwide Response Center (WRC)

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Worldwide Response Center (WRC) - is InterSystems support service.We provide expert technical assistance to our customers 24 hours a day, every day. We maintain support advisors in 15 countries around the world and have specialists fluent in English, Spanish, Portuguese, Italian, Welsh, Arabic, Hindi, Chinese, Thai, Swedish, Korean, Japanese, Finnish, Russian, French, German, Hebrew, and Hungarian. Every one of our clients immediately gets help from a highly qualified support specialist who really cares about client success.

Can someone confirm that HealthShare Health Connect 2022.2 is the correct latest release that is available via the Online Distribution? I tried looking at the HealthShare Health Connect on WRC and now do not see a 2022.2 or 2022.3 version. Is this correct? So I shouldn't be running 2022.2? Did Health Connect get renamed? A couple of months ago I downloaded HealthConnect-2022.2.0.368.0-lnxrh8x64 but not seeing it now on the WRC site.

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I running a query and get the results inside a result set. Now I have to iterate through the result set many times. From the doc I've seen only the Next() method. Is there a way to reset the cursor? Otherwise what is a good data structure to save multiple rows of a table?

My code in this case is something like this:

set sql = "SELECT * FROM MY_TABLE WHERE X= '"_Y_"'"
set status = ..Adapter.ExecuteQuery(.rs, sql)
// somehow iterate the rs more than one time

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I am calling a stored procedure over an ODBC connection and every time I call it there are several warnings written to the log event {Found no Parameter 1 (used as 1) for query}.I seem to be getting this on every query executed and that seems to happen a number of times the query parameters are per query and its filling up my disc.

1) Is there a way to suppress these warnings as the query seems to be executed and data written to the database?

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Question
Suman Samanta · Mar 22, 2022
load and compile from java

Hi i am trying to load and compile one class from java . I am following this code. I am using iris 2021.2

irisConnection = (IRISConnection) DriverManager
.getConnection("jdbc:IRIS://10.20.30.40:51773/MYNAMESPACE", "username", "password");
iris = IRIS.createIRIS(irisConnection);
iris.classMethodStatusCode("%SYSTEM.OBJ", "Load", "/filePath/SumanPramodTest.test3.CLS.xml","/displaylog=0 /displayerror=0");

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I have a SQL query that I want to run against MS SQL from cache ensemble using the SQL outbound adapter. If I run this query direct from MS SQL Studio it take about 7 seconds MAX and returns about half a million rows. The row only contains one column it is a number all same size and if I run this query in the production in ensemble it takes for ever the production finishes without getting the response back. The same query run in cache outside the ensemble environment writing results to a file it returns results taking about 3minutes to complete.

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I want to INSERT a record in a database using JDBC in OBJECTSCRIPT. At the same time, I want to obtain the insert ID. Is there a way to achieve this using the SQL Outbound adapter?

My code is something like this now:


Property Adapter As EnsLib.SQL.OutboundAdapter;

set sql = " INSERT INTO Prenotazioni_CUP "_
" (ID, cf
" VALUES (SEQTAB.NextVal, ?) "
set status = ..Adapter.ExecuteUpdate(.rs, sql, pRequest.cfAssistito)

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How to find a global's original namespace ? Potentially mapped from a different namespace .

I have a global ^Custom that exists in multiple namespaces but it could mapped from namespace Drone(A) to Launch(B)

Without access to Cache management portal how to find where is my global located using cache code ?

Like if ^Custom == ^[Drone]Custom ??

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Question
Preston Exley · May 27, 2021
JDBC counts don't match

I'm using a JDBC driver to connect PGSQL -> Cache. I'm noticing when I run SELECT queries and COUNT(*) command against the same table, I get different result sets. I'm pretty new to Cache in general - so I'm trying to understand why these would be different.

Examples (TransID and InvNum should occur in every "row"):

SELECT COUNT(*) FROM ACCT.Services = 1,090,324 WHERE ACCT.Dept = 483

SELECT TransID FROM ACCT.Services = 1,085,776 WHERE ACCT.Dept = 483

SELECT InvNum FROM ACCT.Services = 586,023 WHERE ACCT.Dept = 483

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Hi,

I'm getting thousands of errors like the ones below:

2021-05-03 14:11:44 [SQLCODE: <-400>:<Ocorreu um erro fatal>] [Cache Error: <<READ>Dispatch+14^%SYS.BINDSRV>] [Location: <ServerLoop>] [Client info: <Username: KIORAS, Node Name: 3IK0VLS5UU, IP Address: 192.168.1.223, Executable Name: EXTRService.exe, Internal Function: B0>] [%protocol: <52>] $Id: //ce/2018.1.2/kernel/common/src/aclass.c#1 $ 23468 104

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Hi, guys,

I'm working on zen report to display an examination report for a client.

They stored order information in several tables. Examination findings and diagnosis were recorded in a html page and codes of the page was stored in another table. We need to put them together in one single report.

So far we can only read the html codes from that table which is a whole page since it start from label <html> and have <header>. We know that if we are using javascript we can display the page by assigning the codes to innerHtml property of an iframe object.

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Hi All,

Can you please guide me on how to restore the .cbk file from the 2015 Cache version into the 2017 version or any other versions of Cache or IRIS software? I have a new instance on my server. It's an entirely new server. I have a .cbk backup file. I want to restore the backup file into a new namespace which one I will create on my new server. When I am trying on ^DBREST utility, I am getting "This is not a Cache Backup File" this error.

Please advise on this. It's a bit urgent.

Thanks,

Arun Kumar.

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Hi,

somehow my installation on win10 canceled during finish. "Installation of Caché finished" showed up for 20 minutes and canceled with an error I didn't saved.

Every file and service was installed but never registered as successfull installation. Now I try to reinstall it but the installer shows me everytime "Another installation is already in progress. Please finish the second installation first".

The unfinished installation is broken. I can't startup Caché from launcher. So I deleted everything in c:/intersystems

Things I already tried:

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Question
Rodrigo Flores · Jan 21, 2020
Use MDX

Hi there,
We need your help, in the build pivot with DMX, we don't can run the pivot. The MDX use is:

WITH MEMBER [Measures].[CondicionesContCompleta] AS ( IIf([Measures].[CondicionesContCompleta] = Null, 0,[Measures].[CondicionesContCompleta] ) ) SELECT NON EMPTY ( [Gerencia].Gerencia].[Gerencia] ) ON ROWS, NON EMPTY ( [Measures].[CondicionesContCompleta] ) ON COLUMNS FROM [Condiciones]

and when we executed the pivot display the next dialog.

Error#5001: Expected operator within tuple: ('SELECT' @pos 156)(2)

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Question
Suman Samanta · Dec 24, 2019
JDBC connection issue

I am using the below code in my REST service and it throws the error "java.lang.NoClassDefFoundError: com/intersys/jdbc/CacheDataSource] with root cause
java.lang.ClassNotFoundException: com.intersys.jdbc.CacheDataSource
"

Surprisingly when i am using the same code in a static main method its running perfectly.

package webapps.services.datamgmt.webapps;

import java.sql.Connection;
import java.sql.ResultSet;
import java.sql.SQLException;
import java.sql.Statement;

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I am currently working on an Upgrade to HealthShare 2019.1.1. As described in the steps once the upgrade was complete to run $system.OBJ.Upgrade(). When I run $system.OBJ.Upgrade() , it is not finding any classes to update. However I am getting an Error 5116 on one of my Productions...

Class dictionary version for '%1' is out of date, please run upgrade utility $system.OBJ.Upgrade()

so if I am running $system.OBJ.upgrade() why isn't it updating this production as it should?

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I'm looking for the most straightforward way to trigger a custom Ensemble message when a patient logs into the Personal Community patient portal. The use case is that when the patient logs in, we want to query an external email database for any new messages the patient has and import them. Does anybody know if there's any built-in functionality I can use, or if not, what the best trigger point would be?

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