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#Issue Tracking

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An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues, as needed by an organization.

Learn more.

Announcement
· Jan 19, 2017
Caché WebTerminal v4 Release

Greetings, InterSystems community!

I am pleased to announce that the web terminal project, Caché WebTerminal version 4 gets its release! After long period of enhancing this web application from 2013, it came to the version 4, which features major stability and security improvements, intelligent autocomplete and syntax highlighting, convenient SQL mode and a lot of other useful features.

The goal of this article is to spread the knowledge about this project over the InterSystems community.

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What does everyone think about submitting an issue in a repository and then submitting a pull request to fix that issue. Is it an unnecessary step or does it give extra context and logging for the issue? I ask this because when I find a bug in an Open Exchange app, I always submit the Issue and then often submit a Pull Request to fix the issue.

I think that if the repository owner doesn't like your suggested fix, it is helpful to have the issue around so that they can deny the pull request and potentially implement their own change for the issue.

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Article
· Oct 24, 2016 4m read
DeepSee Troubleshooting Guide

The goal of this “DeepSee Troubleshooting Guide” is to help you track down and fix problems in your DeepSee project.

If the problem can’t be fixed by following the guidelines, you will at least have enough information to submit a WRC issue with DeepSee Support and provide all the evidence to us, so we can continue the investigation together and resolve it faster!

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Article
· Mar 31, 2018 1m read
What Are You Using For Issue Tracking?

Hi, Community!

What is your favorite issue tracking system for projects with InterSystems Data Platform? What did you use and what are you using now?

In projects with InterSystems Data Platform, I worked with Redmine, JIRA, Trello. A lot of code versioning systems now have this feature too (Gitlab, Github).

Now my favorite for small and medium projects is Github, because it is simple, is very close to code (commit-issue linkage) and it has kanban).

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My comments here relate to Atelier 1.0.137 on Windows connecting to Ensemble 2016.2 FT build 627.

I've been looking at what the Atelier Explorer view (hereafter AE), whose root elements are projects, lets us do with the contents of the namespace that the project is connected to:

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