An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues, as needed by an organization.
I have the following issue that I need help with, I tried all possibilities that I know of, therefore I am reaching out to the community for some insight.
I have a SFTP service that pulling 2.5.1 DFT HL7 messages from our SFTP file server. The issue is that IRIS is transforming patients names and addresses that contain special chars UTF-8 to ANSI.
By update
