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#Issue Tracking

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An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues, as needed by an organization.

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What does everyone think about submitting an issue in a repository and then submitting a pull request to fix that issue. Is it an unnecessary step or does it give extra context and logging for the issue? I ask this because when I find a bug in an Open Exchange app, I always submit the Issue and then often submit a Pull Request to fix the issue.

I think that if the repository owner doesn't like your suggested fix, it is helpful to have the issue around so that they can deny the pull request and potentially implement their own change for the issue.

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· Mar 31, 2018 1m read
What Are You Using For Issue Tracking?

Hi, Community!

What is your favorite issue tracking system for projects with InterSystems Data Platform? What did you use and what are you using now?

In projects with InterSystems Data Platform, I worked with Redmine, JIRA, Trello. A lot of code versioning systems now have this feature too (Gitlab, Github).

Now my favorite for small and medium projects is Github, because it is simple, is very close to code (commit-issue linkage) and it has kanban).

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