Recently I was conducting a remote support session with a site. The desktop they were sharing with me was on a PC configured with German as the native language. Since my German is rather rusty, and virtually non-existent when it comes to computing terms, I was glad to be able to switch the Portal session into English.

This is done from the page that appears when you use the About link:

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Article
· Jun 12, 2017 1m read
Setting the Windows service account

I recently helped a site investigate a problem that appeared after they upgraded their Windows instance of Caché from 2015.1 to 2017.1. A terminal session launched from the server's desktop cube was unable to run OS-level commands using the $ZF(-1) function. For instance, using the no-op command "REM" as follows:

write $zf(-1,"rem")

was returning -1, indicating that the Windows command could not be issued.

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Article
· Apr 24, 2017 1m read
Diagnosing the cause of <PROTECT> errors

If your application is raising <PROTECT> errors and you're finding it hard to work out why, here's a way to get additional information.

First, if auditing is not already enabled, turn it on:

Then use "Configure System Events" (highlighted above) and locate the event named %System/%Security/Protect. In the screenshot below I used the Filter field to do this (type "protect" - highlighted below - and press TAB):

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