go to post Erik Hemdal · Jun 3 Your Windows user and your IRIS user may be (and often are) different. You need to authenticate to IRIS as well, which is why you need uid and pwd.
go to post Erik Hemdal · Jul 6, 2022 In the errpt output, Roger, it looks like something made your disks unavailable. LABEL: LVM_SA_QUORCLOSEIDENTIFIER: CAD234BE Date/Time: Mon Jun 20 16:50:40 -03 2022Sequence Number: 21297Machine Id: 00FB42D74C00Node Id: SISMED1Class: HType: UNKNWPAR: GlobalResource Name: LVDD Resource Class: NONEResource Type: NONELocation: DescriptionQUORUM LOST, VOLUME GROUP CLOSING Probable CausesPHYSICAL VOLUME UNAVAILABLE Detail DataMAJOR/MINOR DEVICE NUMBER8000 0028 0000 0000QUORUM COUNT 2ACTIVE COUNT 65535SENSE DATA0000 0000 0000 0A9E 00F9 8DEE 0000 4C00 0000 014B 506D D812 0000 0000 0000 0000---------------------------------------------------------------------------LABEL: LVM_GS_CHILDGONEIDENTIFIER: 4B219AEA Date/Time: Mon Jun 20 16:50:40 -03 2022Sequence Number: 21296Machine Id: 00FB42D74C00Node Id: SISMED1Class: UType: PERMWPAR: GlobalResource Name: LIBLVM Resource Class: NONEResource Type: NONELocation: DescriptionConcurrent LVM daemon forced Volume Group offline Probable CausesUnrecoverable event detected by Concurrent LVM daemon Failure CausesLost communication with remote nodesLost quorum Recommended Actions Ensure Cluster daemons are running CHECK ERROR LOG FOR ADDITIONAL RELATED ENTRIES Attempt to bring the Concurrent Volume Group back online IF PROBLEM PERSISTS, CONTACT APPROPRIATE SERVICE REPRESENTATIVE Detail DataVolume Group ID00F9 8DEE 0000 4C00 0000 014B 506D D812MAJOR/MINOR DEVICE NUMBER0028 0000SENSE DATA0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 Make sure your hardware is healthy.
go to post Erik Hemdal · Jun 30, 2022 Nicki, I would start with your account manager and have a chat about how best to migrate. Since Ensemble and IRIS for Health are different products, the specific versions involved matter a great deal. A sales engineer on your account team probably has seen migrations such as the one you propose. As for differences between IRIS and Ensemble, check the Migration Guide which you can download from the WRC. There's a lot there, but it includes the result of a lot of testing and migration experience. And of course, if you are finding something that doesn't work as it should, reach out to the WRC.
go to post Erik Hemdal · Dec 6, 2021 Hi Gary, If you have a default Docker installation, there is no daemon.json there until you create one to alter the default behavior of Docker. This external post discusses it in more detail. Post more about what you are trying to achieve if this doesn't answer your question, or contact the WRC. Erik
go to post Erik Hemdal · Nov 29, 2021 Earlier ODBC driver versions should be compatible with Caché 2018.1, but we recommend updating clients to the latest driver for your Caché version. There aren't any 2021.x ODBC drivers for Caché on the WRC download page. If you have one and you want to be sure you have a good driver, reach out to the WRC so we can understand your specific situation. Erik
go to post Erik Hemdal · Nov 24, 2021 Hi Hoi, nice to see you in the community. You piqued my curiosity about FASP and I found this white paper about it: https://www.ibm.com/downloads/cas/7D3KBL9Z. I don't see any support for this in our class reference. If you are looking for support for this in InterSystems IRIS, I would start with your InterSystems account team to explore what you need and what alternatives might serve.
go to post Erik Hemdal · Nov 3, 2021 Thiago, I would try downloading the latest image again. The embedded license expired a short time ago and the image was refreshed. If you continue to have trouble, reach out to the WRC for help.
go to post Erik Hemdal · Oct 13, 2021 @Bren Mochocki , the link worked for me today; downloading is back. Try it again, please, and post back if you still have troubles. Erik
go to post Erik Hemdal · Sep 22, 2021 It should work. Windows privileges need to be correct, and in recent Windows versions, it is not as simple as running as an Administrator. If you have specified a user to run the IRIS instance, rather than the Local System account, run the irisinstall setserviceusername command (details are in the documentation) to set privileges correctly. https://docs.intersystems.com/irislatest/csp/docbook/DocBook.UI.Page.cls... The InterSystems WRC can also help if you are truly stuck.
go to post Erik Hemdal · Jul 21, 2021 You can also use a reporting async or perhaps an ECP application server, depending on what analysis you are doing.
go to post Erik Hemdal · Jun 30, 2021 If the advice you have so far doesn't help you make progress, you might consider a chat with your account team. They usually have experiences to share about cases like this.
go to post Erik Hemdal · May 17, 2021 The InterSystems IRIS data platform is the engine in InterSystems' current product set. IRIS for Health adds capabilities related to healthcare applications and DeepSee (part of the older Caché database engine) allows you to embed business intelligence capability into your applications. For new development, or if you are just getting started, I would look to InterSystem IRIS and the products built on it, unless you know you have a specific need for Caché.
go to post Erik Hemdal · May 5, 2021 Rico, did you resolve this problem? InterSystems Support can help you with startup issues if you haven't fixed the problem. If you have fixed it, let us know what you did to cure it. Erik
go to post Erik Hemdal · Apr 28, 2021 James, The system-provided audit events are documented here: https://docs.intersystems.com/iris20201/csp/docbook/Doc.View.cls?KEY=GCAS_audit#GCAS_audit_sys_events Check to see if these events will give you what you need: %System/%DirectMode/DirectMode audits commands run at the IRIS terminal. The events under %System/%SQL audit SQL commands. %System/%System/OSCommand audits $ZF calls. There are many others that track logins and system changes. Erik
go to post Erik Hemdal · Apr 21, 2021 Commonly, help with questions like this starts with your account manager or your sales engineer. But @Timothy Leavitt has a good suggestion too: you can contact Support by phone or email and a support advisor will help you get what you need. Erik
go to post Erik Hemdal · Mar 3, 2021 Yossi, I'm not familiar with CommVault and the VMTools (although the VMs I use here do have them installed). I have seen a variety of troubles cured by making sure the VMTools are up-to-date. VMWare or CommVault support might be best for that. As for Caché, make sure that EnableVSSBackup is set to 1 (true) in your CPF and that SYS.VSSWriter.1 is running (check the process list in the Portal). The VSS writer for Caché can be started only by an administrator on Windows. I don't have much more advice, if this doesn't get you working, I would contact WRC directly.
go to post Erik Hemdal · Mar 1, 2021 Matthew, in which log or utility are you seeing the "Dead" status? That can offer a pointer about how you could detect the dead jobs. Do you know the cause of the dead jobs and what is the impact? The WRC can help sort that with you.
go to post Erik Hemdal · Feb 19, 2021 Others, including me, were noting this message in the log you posted 02/08/21-09:17:54:464 (7016) 3 [Utility.Event] Error: Invalid Community Edition license, may have exceeded core limit. - Shutting down the system : $zu(56,2)= 0 which is definitely unhappy about the core count. Rich has good advice if you are able to start the instance but are unable to run only some jobs. If you have a full license and you are still unable to sort this out, reach out to the WRC and an advisor can assist. Please let us know if you have progress, several of us are interested in your success. Erik
go to post Erik Hemdal · Feb 16, 2021 Priya, there is a limit of eight CPU cores for the Community Edition of InterSystems IRIS products. If you are using a Docker image, add --cpuset-cpus=0-7to your 'docker run' command. On a native server, or VM, you need to limit the cores available using the methods for that server (or use one with fewer cores). https://docs.intersystems.com/irislatest/csp/docbook/Doc.View.cls?KEY=AC... Let us know if this resolves your trouble, and all best in migrating to IRIS. Erik
go to post Erik Hemdal · Feb 4, 2021 Paul, if you are working with one of our partners, then they are your best source for information about how the application is supported. The versions supported by partners can be different from those supported by InterSystems. Erik