Cache Systems Backup
Please how can I schedule a call with InterSystems admin? We have a need to back up our cache DB server in azure using recovery services vault/snapshot. We Have come up with several designs but we need expert advice from InterSystems’ s team or anybody here in the community. I have been asked to contact an InterSystems admin for support but I don't know how to schedule a meetings since they don't have teams presence with our company.
Product version: IRIS 2020.1
Worldwide Response Center (WRC)
For Immediate Response
Phone:
+1-617-621-0700
+44 (0) 844 854 2917
0800615658 (NZ Toll Free)
1800 628 181 (Aus Toll Free)
Email:
support@intersystems.com
Online:
WRC Direct
Email support@intersystems.com for a login.
Commonly, help with questions like this starts with your account manager or your sales engineer. But @Timothy Leavitt has a good suggestion too: you can contact Support by phone or email and a support advisor will help you get what you need.
Erik