go to post Pete Greskoff · Oct 11, 2021 You should review your license agreement with your account team. Licenses are typically per-user (where a user at a different IP counts as a separate user), but there are also connection limits for each user (each 'job' is a new connection as long as it is still around), and exceeding them can cause one user/IP to consume many licenses.
go to post Pete Greskoff · Oct 8, 2021 If creating processes is slow, it might be worth looking into using Job Servers. This is a pool of processes that wait to handle 'job' requests.
go to post Pete Greskoff · Oct 8, 2021 This is likely an issue with the OS - it shouldn't take that long to create a new process. It might be worth gathering an OS-level trace of your process while you do this to narrow down where the time is spent. Depending on platform, the trace can be gathered with strace, truss, Windows process monitor, or others.
go to post Pete Greskoff · Jul 27, 2021 Are you doing something like 'new myarr' in mytag? That would behave as you described.
go to post Pete Greskoff · Jul 1, 2021 From the documentation: "The best strategies for backing up databases are external backup and online backup." External backup involves external scripts (examples are included in the documentation, but do not show actually taking the backup, as that is done by 3rd party technology). This is generally the best way to take backups. Online backups can be configured and run from within Caché. All the various backup strategies, and details about how to use them, are available here: https://docs.intersystems.com/latest/csp/docbook/Doc.View.cls?KEY=GCDI_b...
go to post Pete Greskoff · Mar 3, 2021 This is best to be handled by the WRC. Please contact support@intersystems.com and provide the full cconsole.log as well as the timing of your attempted startup and details of what you deleted, how, and when. For what it's worth, my best hypothesis based on the snippets you provided is that you have custom startup code that isn't completing (possibly due to whatever you deleted), which is blocking startup from continuing.
go to post Pete Greskoff · Feb 18, 2021 Just noting for anyone who refers to this later that this will also be fixed in IRIS 2019.1.2 in addition to 2020.1.1
go to post Pete Greskoff · Feb 17, 2021 Calling into IRIS won't work if the instance is hung, so the only way to detect that is something external to the instance. Take a look at 'iris qlist'. You can get more information from 'iris help qlist', but here are the basics: Syntax: iris qlistDescription: Quick list InterSystems IRIS registry information for all instances, in a format suitable for parsing in command scripts.
go to post Pete Greskoff · Dec 3, 2020 To add to this, given that you're concerned with security and want to use TLS 1.2, you should strongly consider upgrading, as 2012.1.2 has a number of security issues that have been fixed over the years.
go to post Pete Greskoff · Oct 29, 2020 I just want to note that 2015 kits are not available for download anymore, even for supported customers. If anyone has a specific need for a 2015 kit, please contact the WRC.