@Mathew Rimmington - this is an open source package which is written and maintained by InterSystems employees for the good of the Community, but doesn't have official support in the same way that customers have official support for InterSystems IRIS or HealthShare.  

This package is very much still strongly recommended for use and new sites are coming on board all the time.  We continue to invest in it and see it as a valuable tool for developers using a shared-dev model on InterSystems products.

In terms of the issue you are seeing, what InterSystems product are you using, and what specific version?  We will definitely help you work through the issues as much as we can.

CC: @Timothy Leavitt , @Pravin Barton