A handy way to find the process is to check your lock table. These processes will typically take out a lock based on the Task ID. This can be used to find the process, examine it and kill it if required.
It's also possible in some cases for the process to die and not update the task, and this can account for no processes matching this criteria
Based on this error: SSL23_GET_SERVER_HELLO:sslv3 alert handshake failure , you probably want to enable SSLv3 on your SSLConfig. It's showing as disabled in your screenshot
This type of request is handled via your contract arrangements, so the best route is to engage your support service who will be happy to get you the assistance you require
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