Hello,

I dont know how to activate the production in this version, In cache  was from install wizard but now i dont know

16:49:24.153:Ens.Director: Production 'REGINUSPKG.HubProduction' starting... 16:49:24.154:...PKG.HubProduction: ERROR <HSErr>ConfigurationNotActivated: Production cannot start - it needs to be activated

Thanks!

We just upgrade from cache 2016.2 to IRIS 2020.1.1.

After this upgrade we cannot access to the portal web management, and dont give errors about that just this:

09/28/21-15:59:16:654 (20192) 1 [Utility.Event] Private web server has not started after 5 seconds.

Is this normal? 

I followed the guide but dont talk nothing about that.

This is a normal problem when upgrading? 

Thanks!!

Hello,

We upgrade from CACHE 2016 to IRIS 2021 and when we try to start a production gives the error behind.

I think the error could be that the Ens.Director is deprecated on IRIS 2021, is this possible? 

09/22/21-14:35:35:563 (16501) 1 [Utility.Event] Production AutoStart: ERROR in namespace 'REGINUS': 'ERROR <Ens>ErrException: <CLASS DOES NOT EXIST>zgetProductionItems+29^Ens.Director.1 *%Library.CacheStorage -- logged as '22 Sep 2021' number 1 @''' $ZU(56,2)='$Id: //adhocs-iris/2020.1.0.217.1/ISC_INTERNAL_BASE_20418_001/kernel/common/src/aclass.c#1 $ 9520 0'

Hello, 

The database is increasing a lot (almost a 1TB) and getting bigger with no sense after migration, the use of the plataform did not increase after the migration so is strange for us this increase.

how can I check everything is ok in the database? for example any table getting bigger.

Before the migration the logs were like:

07/22/21-17:18:26:304 (19701) 0 Starting Expansion for database /opt/Intersystems/HS/HS_201521705/mgr/cachetemp/. 276 MB requested.

07/22/21-17:18:26:373 (19701) 0 Expansion completed for database /opt/Intersystems/HS/HS_201521705/mgr/cachetemp/. Expanded by 276 MB.

Hello,

We need to upgrade our cache instance from 2016.2 to the latest version.

I find the documentation about the "Upgrade Path" but I cant  find where I can get the files to upgrade in the documentation.

Also I cant find how to make this upgrade, they talk about strategies but dont talk how to perform the task to upgrade.

Is there any documentation of how to make and upgrade and where I can get the files?

We have the instance installed on RedHat unix. 

Thanks!! 

Hi,

I have a DR member and in this cache server the database "cachetemp" start to getting bigger without any reason (50GB that was all the free disk space we have)

In the members of the mirrors the cachetemp its ok and the size is 31MB.

I restarted the server because I read that the cachetemp database purge when restarting, but didnt happend.

Any recommendation to clean this database? can I just deleate the CACHE.DAT from this database?

Thanks!!!

Hi, 

I'm trying to add a DR async member to a mirror but when I add this member I get this messages in the mirror monitor (on the DR member):

The message im talking about is the "missing Mirrored Databases report".

The only step I did was the " System Administration -> Configuration -> Mirror Settings -> Join as Async" an fill the blanks. Maybe Im skipping a step? 

I dont get how to make this DBs start getting synchronized, the cconsole log dont show nothing 

Thanks a lot!!!

Hi! 

I need to export some data from a table on CACHE  and then import this data to a POSTGRESQL table.

Is this possible? I know I can export this data as a CSV format, but I prefer if there is a way to export that data as SQL format.

Thanks!!!

Hi,

I want to know if there is a way to manually change Primary to secondary  and vice versa?

I need this becasue we backup the two VMs (primary and secondary) and my idea is to make a script to when the primary VM is going to backup with Veeam change to "backup" on the mirror.

Thanks!!!

Hi,

There is a way to start and stop production from command line ?

I know you can configure auto-start on the web interface but I need to start specific production on a shell script.

Thanks!

Hi,

I'm using Operating System authentication and I need to give permission on Healthshare to allow a user to run only this two commands 

##Class(Backup.General).ExternalFreeze()

and

##Class(Backup.General).ExternalThaw()

This user is gonna be use to backup only.

There are any role on HealthShare for this?

Hi, 

I'm having a problem when I'm attempting to freeze the instance.

I have a pre-script and post-script to freeze and unfreeze the instance, but when the script execute: 

 csession INSTANCE_NAME -U '%SYS' "##Class(Backup.General).ExternalFreeze(\"$SNAPLOG\",,,,,,1800)"

 It's give me this error and fails the freeze: 

Backup.General.ExternalFreeze: Failed, Unable to switch local journal file, Error: -99,ERROR #1142: Error switching journal file: 0
vi

At cconsole.log file show this: