Error starting production

Question

Question

Augusto Estefan · Oct 28, 2021

#Red Hat Enterprise Linux (RHEL) #InterSystems IRIS

Hello,

I dont know how to activate the production in this version, In cache was from install wizard but now i dont know

16:49:24.153:Ens.Director: Production 'REGINUSPKG.HubProduction' starting... 16:49:24.154:...PKG.HubProduction: ERROR <HSErr>ConfigurationNotActivated: Production cannot start - it needs to be activated

Thanks!

Product version: HealthShare 2020.2

$ZV: HealthShare Unified Care Record 2021.1.0 Build: 1009 [HealthShare Modules: Core:21.0 + Patient Index:21.0] - IRIS for UNIX (Red Hat Enterprise Linux for x86-64) 2020.1 (Build 217_1_20728U) Fri Apr 16 2021 11:11:57 EDT

Discussion (4)1

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Renan Lourenco · Oct 29, 2021

Try going on the HealthShare left-menu (below Home), once inside it you should find the Installer Wizard at the top

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score 0 · Answer 1 · 2021-10-28T16:29:21-04:00

David Hockenbroch · Oct 28, 2021

Is this the process you're looking for?

Using the Installer Wizard

Step 12 describes activation.

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score 0 · Answer 2 · 2021-10-29T11:24:46-04:00

Yes, this is the process but i cannot find the "Health" button, in menu button there is not Installer Wizard option

score 1 · Answer 3 · 2021-10-29T12:43:59-04:00

Augusto Estefan · Oct 29, 2021

Thanks a lot!!!

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