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Ben Spead · Dec 23, 2022 go to post

@Antti Suomi - thank you for raising this.  it is being worked on, although due to the holiday we are not sure how long it will take (this requires aid from a 3rd party vendor).  we apologize for the inconvenience.

Ben Spead · Dec 21, 2022 go to post

@Jamshid Dehghanian  - You are running a Community Edition of InterSystems IRIS for Health, and the built-in license key will only work for approximately one year and then will expire ... this may lead to the message you're seeing.  Options include:

- Go to Evaluation.InterSystems.com and download the latest version of InterSystems IRIS for Health Community Edition

- Reach out to your account manager and ask for an extended Community Edition key that you can install on your instance

Note - your routines and classes will be stored within the Routine DB for your Namespace, so you should be able to look in the SMP and see which iris.dat this is and you can just make a copy of that file on the OS level (stop InterSystems IRIS first).  This will ensure that you don't lose anything for that namespace.  You can also back up your data database if that is important to you.  When you upgrade to a newer kit these should be preserved anyway, but I understand you'd like extra insurance so this is the way to ensure that.

Hope that helps

Ben Spead · Dec 19, 2022 go to post

If you look at the FAQ you'll see that this is specifically addressed:
[quote]

What happens if I have a deployment with a PWS and I install a new version?

If an existing PWS is present IRIS will continue to use it.

[/quote]

Ben Spead · Dec 11, 2022 go to post

"I have no idea, who at ISC wrote this recommendation " - this is the whole point ... this wasn't written by anyone at ISC, but is inferred / synthesized / arrived at by the ChatGPT algorithm.  I did several google searched on strings from the result I was given and couldn't find this anywhere.  So ChatGPT isn't copying content, it is generating it ... albeit incorrectly in this case :)

Ben Spead · Dec 8, 2022 go to post

do you see this before or after you log in?  what happens if you try an incognito browser?

I just checked and the app is up.

Ben Spead · Dec 6, 2022 go to post

As we looked into things further on our side, it appears as though the UNIX 'hostname'.  We were able to resolve the issue in UNIX by doing the following to change the hostname to 'mynewhost':

log in as root
hostname mynewhost
echo mynewhost > /etc/hostname

The 2nd line will change the hostname in the current processes, and the 3rd will make sure that the change will persist during a reboot.  

Hope this is helpful to someone else.

Ben Spead · Nov 29, 2022 go to post

It is always interesting to see how far down the debugging Rabbit Hole you can go, but in cases where product classes are throwing errors it's always best to contact InterSystems Support.  You get bonus points if you can provide a sample class which can demonstrate the problem ;)

Ben Spead · Oct 28, 2022 go to post

@Benjamin De Boe  - if you could weigh in on this (or get someone else to ... @Bob Kuszewski ?) it would be really helpful.  We are still using XML exports for my team and this would be a big blocker from going to UDL.  

Ben Spead · Oct 26, 2022 go to post

@Jimmy Xu  - thank you for this very simple primer for getting started with ZPM ... it is very clearly laid out!