Article
· Dec 9, 2023 3m read
Working Around SOAP Service Timeouts

Some of our applications provide SOAP services that use “DSTIME”-based SQL queries that return records that have recently been added or changed. Since the records don’t change often, these queries usually return a small number of records and therefore take little time.

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One of our apps uses a class query to support a ZEN Report and works just fine in that report, producing the expected results every time. We’ve since migrated to InterSystems Reports and noticed that, for a report using the same class query, 100s of extra rows with the same column values appear at its bottom.

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Our team is reworking an application to use REST services that use the same database as our current ZEN application. One of the new REST endpoints uses a query that ran very slowly when first implemented. After some analysis, we found that an index on one of the fields in the table greatly improved performance (a query that took 35 seconds was now taking a fraction of a second).

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