This system task was present in the scheduler in IRIS 2020.1 but I'm assuming you upgraded to 2022. There's a known issue where this SQL cleanup and a few other tasks still appear in the task manager despite the functionality being moved to the work queue manager. This should be fixed in a future verison.

Hi Flavio - I ran into this some time ago. The language setting you need to change is not the display language, but the language for non-unicode programs you can acces via Control Panel > Clock and Region > Region > Administrative.

Hopefully you've figured this out by now but I'd suggest looking at the Filezilla logs to see if anythings stands out compared to the ssh log you get from IRIS.

My best guess is that the FTP server may not support specifically "key-pair" authentication or might require multiple forms of authentication and the other sftp methods you tried (Filezilla, sftp) may be succeeding with other auth methods. This is somewhat documented here:

You could reach out to the WRC with this.

Hi Jun,

A <PROTECT> error indicates you don't have permission on something, in this case per the error it looks like you don't have permission on the HSCUSTOM database. I'd recommend checking this error with your admin to get that access, if appropriate.

As Alexander said, I would not recommend deleting journals from the OS. Worst case you make mirror syncing or transactions fail, or less bad but annoying you can orphan journals from the instance's record.

Journals are an important part of backup recovery as well (though a mirror covers some of that recovery role). How many days of journals are you keeping such that you fill your disk?


What you're saying generally makes sense. Because the mirror was flipping over and because of your network issues, the ECP connections didn't know where to connect. Do you understand the behavior now or did you still have an outstanding question?

Hi Lowell,

I saw that this is something you're currently still working on with the WRC. I definitely think they're going to be the best way to resolve a fairly specific error like this one, as they can get the full history of what you've tried, what classes were recompiled, and look at the system.