The InterSystems Change Control Record (CCR) application is used to help manage changes to deployed applications, both within InterSystems as well as at healthcare end-user sites (i.e. TrakCare and HealthShare customers). It is a tool that helps to document changes, enforce best practice workflow, and automate source control integration and change promotion between different environments.
The CCR tag on the InterSystems Developer Community is intended to allow CCR users around the world to connect with each other to ask how-to questions, share best practices, and engage with InterSystems developers who maintain the application and tools. NOTE - usage of CCR is limited to sites implemented by or hosted by InterSystems (it is not available to all customers of InterSystems products).
When posting a CCR related Question or Article to the Developer Community, please select the Group based on your product (HealthShare or TrakCare) and then select "CCR" as one of the tags.
Helpful Links:
CCR Application
ICC Training Reference Material
ICC Online Training (search for "ICC")
CCR Tech Specialist Professional Certification
Hello InterSystems EHR community,
InterSystems Certification is currently developing a certification exam for CCR Tier 2 users, and if you match the exam candidate description below, we would like you to beta test the exam! The exam will be available for beta testing starting January 27, 2026.
Beta testing will be completed April 30, 2026.
As a beta tester, we ask that you schedule and take the exam by April 30, 2026.
CCR now includes an AI-powered 'CCR Assistant', available to beta testers. The CCR Assistant helps you quickly get answers about common CCR workflows, terminology, or best practices. Every response includes references to relevant ICC Training courses, making it easy to dive deeper into any topic. As a future improvement, the links will point directly to the specific page of the ICC Training PDF that was used to generate the response.
To access the assistant, hit the blue "Open CCR Assistant" icon in the bottom right of the CCR application.
Over the last year, the CCR development team has prioritized changes to the CCR application to better expose and encourage best practices for using CCR. This article will highlight some of the areas that we've focused on:
In each of these areas, we have increased the visibility of potential CCR usage issues and given users tools to proactively address them.
InterSystems Change Control: Tier 1 Basics - Virtual January 21-23, 2026
As part of improvements regarding CCR usage and usability, certain transitions are now blocked when a CCR Record has undeployed ItemSets for required Environments.
To promote best practice, when a Tier 1 or Tier 2 CCR moves between Environments, it is important that ItemSets are deployed to required Environments before confirming that the CCR has successfully been implemented in the next Environment. Previously, when progressing a CCR from one Environment to the next, users were not required to deploy ItemSets before performing markMoveToXXXXComplete or markCANCELComplete transitions.
Any time a change is made to the configuration of a running Production, an update is needed to apply any changes in configuration or default settings to the running Production. This has historically been a manual step by the user. Now, if the CCR Client Tools cause a running Production to need update, the Production is updated automatically. This means users will no longer have to navigate to the Production Configuration page and click the 'Update Production' button every time they load an ItemSet.
Hello CCR Users at TrakCare sites!
The Certification team at InterSystems Learning Services is currently developing an InterSystems CCR EHR (aka TrakCare) Specialist certification exam, and we are reaching out to our community for feedback that will help us finalize the exam contents.
How do I provide my input? Complete our Job Task Analysis (JTA) survey! We will present you with a list of job tasks, and you will rate them on their importance as well as other factors.
How much effort is involved? It takes about 20 – 30 minutes to fill out the survey.
All,
At READY 2025 we will have a CCR User Group Breakfast for HealthShare and TrakCare customers on Wednesday at 7:30am (presentation starts at 7:45am). Topics will include:
We will meet in the Jackson meeting room. Visit the Meeting Counter to have it added to your schedule or comment below to request an invite.
We will also be attempting to livestream the event for those not at READY who would like to listen in.
We're excited to announce the first-ever UI update for CCR Client Tools. The Client Tools UI has been upgraded to match the modern CCR UI, aiming to create a more seamless experience across both applications. The color scheme, fonts, and style elements have all been updated accordingly in the new UI:
.png)
All functionality has been preserved through the update, and the new changes are fully compatible with all major browsers, VSCode, and the legacy Studio IDE.
Hi,
What is the best way to develop Angular applications while working with CCR?
CCR peer reviewers require submitting Angular source files, so that a peer reviewer has something readable to review. However, CCR environments require that you deploy compiled Angular applications to them.