· Mar 10

logins are disabled, IRIS dont startup

Hello guys, Can someone help me?

I have the error below when starting my IRIS instance.


irisstart.exe error: pid = 2936
The service for the IRIS instance did not start.

Consult the Windows NT Application Event Log for details
using the Event Viewer application accessible from the
Administrative Tools menu.

You may find additional information in IRIS console log
(messages.log) in the manager directory.




I even tried in emergency mode, and changing SystemStart to false in the .cpf.

When consulting the WIndows Event Log, this is what appears:

(283) Startup incomplete, logins are disabled.

Do you know what it could be? It started to occur after a reboot of the Operating System.

The Computer Name remains the same, as well as IP's and Ports, it was just a reboot on the Server.

Product version: IRIS 2021.2
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This is what the messages.log shows.

*** Recovery started at Sun Mar 10 19:29:16 2024
     Current default directory: e:\intersystems\iris\mgr
     Log file directory: .\
     WIJ file spec: e:\intersystems\iris\mgr\IRIS.WIJ
Recovering local (e:\intersystems\iris\mgr\IRIS.WIJ) image journal file...
Starting WIJ recovery for 'e:\intersystems\iris\mgr\IRIS.WIJ'.
WIJ file not found.
Exiting with status 3 (Success)
03/10/24-19:29:16:564 (5648) 0 Automatically configuring buffers
03/10/24-19:29:16:579 (5648) 0 Allocated 1224MB shared memory: 1024MB global buffers, 35MB routine buffers
03/10/24-19:29:16:579 (5648) 0 Intel Sandy Bridge AES-NI instructions detected.
03/10/24-19:29:16:657 (5648) 0 Creating a new WIJ file
03/10/24-19:29:16:772 (5648) 0 New WIJ file created
03/10/24-19:29:16:830 (5648) 0 
Startup of InterSystems IRIS [IRIS for Windows (x86-64) 2018.1.2 (Build 609U) Thu Aug 23 2018 10:30:25 EDT]
    in e:\intersystems\iris\bin\
    with mgr: e:\intersystems\iris\mgr
    with wij: e:\intersystems\iris\mgr\IRIS.WIJ
    from: e:\intersystems\iris\mgr\
  OS=[NT], version=[6.2.9200], 2 processors.
  Processor type=[8664], level=[6], revision=[20225], active processor mask=[3].
  System Initialized.
03/10/24-19:29:16:908 (6032) 0 Write daemon started.

Any idea?