For example, if you instruct it to extract data where a column value equals “Support,” it may generate a condition like = 'Support' in the SQL query.
However, since the actual returned value is “SUPPORT,” the condition does not match.
Not really, when using the default %String collation (SQLUPPER) the SQL "=" condition is case insensitive, for example:
WHERE name = 'Enrico'
WHERE name = 'ENRICO'
WHERE name = 'enrico'
All match the record/row with my name regardless of the case is stored in the table.
If collation is changed to SQLSTRING, then only exact case will match the condition.
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