Introduction

Say you have a receiving system that accepts HL7 and provides error messages in field ERR:3.9 in the ACK it returns. You require a different reply code action depending on the error message, however the Reply Code Actions settings for the operation do not provide this level of granularity. One option could be to create a process that takes the ACK and then completes the action you were expecting, however things can get a bit messy if the action is to retry the message, especially when trying to view a message trace.