go to post Vic Sun · Sep 7, 2022 Hopefully you've figured this out by now but I'd suggest looking at the Filezilla logs to see if anythings stands out compared to the ssh log you get from IRIS. My best guess is that the FTP server may not support specifically "key-pair" authentication or might require multiple forms of authentication and the other sftp methods you tried (Filezilla, sftp) may be succeeding with other auth methods. This is somewhat documented here: https://docs.intersystems.com/iris20221/csp/documatic/%25CSP.Documatic.cls?LIBRARY=%25SYS&CLASSNAME=%25Net.SSH.Session#AuthenticateWithKeyPair You could reach out to the WRC with this.
go to post Vic Sun · Aug 8, 2022 Hi Jun, A <PROTECT> error indicates you don't have permission on something, in this case per the error it looks like you don't have permission on the HSCUSTOM database. I'd recommend checking this error with your admin to get that access, if appropriate.
go to post Vic Sun · Jul 27, 2022 As Alexander said, I would not recommend deleting journals from the OS. Worst case you make mirror syncing or transactions fail, or less bad but annoying you can orphan journals from the instance's record. Journals are an important part of backup recovery as well (though a mirror covers some of that recovery role). How many days of journals are you keeping such that you fill your disk?
go to post Vic Sun · Jul 27, 2022 You could use $ZDATETIME (which is referred to in the $HOROLOG docs).
go to post Vic Sun · Jul 27, 2022 I would be careful about manually removing locks, particularly on IRIS-internal globals. Generally, I would expect those to be there for a reason, and if you remove that concurrency control there might be unexpected consequences. Not a direct answer to your question, just a caution!
go to post Vic Sun · Jul 14, 2022 What kind of processes? Most user processes will need to be restarted on the other member. The mirror has some mechanisms to allow for, for example, productions to start automatically on failover, but for any given random process you probably need to handle that manually. You can use ZMIRROR. https://docs.intersystems.com/iris20221/csp/docbook/DocBook.UI.Page.cls?KEY=GHA_mirror_set_config#GHA_mirror_set_tunable_params_zmirror_routine
go to post Vic Sun · Jul 8, 2022 Hi Paul, This depends on the details of how your web server and gateway were set up. Are you unable to log in to the gateway management page? That would normally tell you where the gateway is installed (and thus where the event log and so on are). Do you have a /webgateway folder under /opt? https://docs.intersystems.com/iris20221/csp/docbook/DocBook.UI.Page.cls?KEY=GCGI_altApUnix
go to post Vic Sun · May 24, 2022 Hi Roger, The latest InterSystems product is IRIS, but in the Caché documentation you can find various chapters on converting from MSM > Caché. https://docs.intersystems.com/latest/csp/docbook/DocBook.UI.Page.cls?KEY=GMSM I'd suggest reaching out to the InterSystems sales department as they may be able to assist you or point you in a direction for moving off MSM onto something more modern. https://www.intersystems.com/contact-us
go to post Vic Sun · May 12, 2022 Ivan, What you're saying generally makes sense. Because the mirror was flipping over and because of your network issues, the ECP connections didn't know where to connect. Do you understand the behavior now or did you still have an outstanding question?
go to post Vic Sun · May 11, 2022 John should be on the right track here, but to elaborate here are the relevant docs: https://docs.intersystems.com/irislatest/csp/docbook/DocBook.UI.Page.cls?KEY=GHA_mirror_set_config#GHA_mirror_set_configecp A mirrored ECP connection will try to connect to the primary, but your message is telling you that you don't have an active primary mirror member. You should investigate the mirror status / messages.log.
go to post Vic Sun · May 9, 2022 Hi Lowell, I saw that this is something you're currently still working on with the WRC. I definitely think they're going to be the best way to resolve a fairly specific error like this one, as they can get the full history of what you've tried, what classes were recompiled, and look at the system.
go to post Vic Sun · Apr 25, 2022 Hello Ephraim, This seems like a better question for InterSystems Support / WRC who can look at the full log and system to try and determine what's happening. From a file system disk space perspective, the database is almost filling the disk, but there is free space WITHIN the database from the IRIS perspective. Regarding the performance side of things, what did you check such that it looks fine? CPU / memory / disk? When did the warnings start and are they ongoing? What's being done on the system, anything abnormal?
go to post Vic Sun · Apr 14, 2022 Looks like that functionality is in the 2021.2 release notes. https://docs.intersystems.com/irislatest/csp/docbook/DocBook.UI.Page.cls?KEY=GCRN_new#GCRN_new_cloud
go to post Vic Sun · Apr 4, 2022 Hey Jeffrey - I see the same thing. I'd encourage you to use the feedback button on the right side of the docs page if you see something like this in the future. I've done that myself now and will let you know what I hear back.
go to post Vic Sun · Mar 29, 2022 A thumbs up to Marc who explained the same method distinction I did, but went the extra mile to explain how to instantiate a business component (with doc link)!
