If you can't identify a permissions issue I would recommend opening a WRC case to investigate as it will probably take some looking around at your system to resolve, and that isn't easily done via a forum.

Worth considering is if this works in other environments and if so what the difference in permissions might be, and if you can try the freeze or journal switch directly in Caché terminal (taking the OS terminal out of the equation).

Hello Augusto,

If you're on Unix error 13 is permission denied so I would definitely suspect that this is a permissions issue. Do you have any other journaling issues (maybe other messages in cconsole.log)? Can you try running your commands straight in the Caché terminal and see if they work?

Hi Daniel,

The audit log would probably be a good place to look.

Hi Joe,

If you haven't seen it already, our Printers documentation could be useful for you. You could try printing some things from terminal just to test and then see if you can implement it into your production. Eduard's question is relevant as well to see what you can actually do.

Hi Hansel,

For a mirroring issue usually the full context of all mirror members is usually important to understand a problem, whereas a singular message may not paint the whole picture.

This error in particular (you included an excerpt, but I have seen it before) indicates that this instance is unable to take over the VIP, so you may want to check if the VIP is available or if it may be assigned to a different machine as the rest of the error message would indicate.

Are you using an Archive Path or Work Path?

When you look at the Visual Trace does it give you any more ideas for where issues could be cropping up?

Can you elaborate on this: "It appears like the same file gets picked up by a later session but we have no way of knowing if it is the same doc or not."

Do you mean that the file is sometimes picked up but with a reported filesize of 0kb? What business process is attempting to move the file to a working directory?

What were the errors that you had previously? If Ensemble is having trouble picking up the file it may be a fileshare availability issue.

This is likely not going to be easy to troubleshoot through this forum, I'd recommend reaching out to the WRC to investigate.

Wish I could be of more help, but I think there is no longer a freely available trial version of Caché, and if you are looking for a download you would need to go through your company. You may want to reach out to your ISC sales team to see if something can be arranged.

Hi Christopher,

I'm not sure where you're seeing Download Caché Evaluation, all links show IRIS instead for me. IRIS is the product of the future for InterSystems so it's what is being presented for evaluation. Is there a particular reason that you need Caché? If you are a supported customer you can still get access to Caché through the WRC but if you are looking to try an InterSystems product then IRIS has Caché's capabilities and then some.

https://www.intersystems.com/try-intersystems-iris-for-free/

The $job documentation put me on the path to look deeper into %SYS.ProcessQuery. The class documentation recommends using SQL to avoid the overhead of opening the object. It also recommends looking for a property that doesn't require sending a mailbox message to the process.

%SYS.ProcessQuery

For example:

SELECT CommandsExecuted FROM %SYS.ProcessQuery where pid=5812

If the pid exists the query will return a row, otherwise it will return nothing. Hope that helps.

I'd have to think a bit on what the "best" way to do this would be, but the following seems to work:

%SYSTEM.Process.JobType()

In my admittedly quick testing, it will return 0 for a process that doesn't exist.