InterSystems Official
· Mar 12, 2020
InterSystems COVID-19 Update

In light of the COVID-19 situation worldwide, InterSystems is working to ensure continuous support for our customers, promote the health and well-being of our employees, and protect the communities where we live and work. Please view our statement and frequently asked questions.

In addition, we have also established a special email address, COVID-19@InterSystems.com, should you have any questions or concerns.

As we have for 41 years, we stand by our commitment to customers and are prepared to support you during this challenging time.

Sincerely,

John Paladino

Vice President, Client Services

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InterSystems has identified an issue with product distributions containing Certificate Authority certificates that expire at the end of 2020. This issue does not affect system operation or system security in any way, although it does generate alerts about expiring certificates in the cconsole.log or messages.log files.

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InterSystems has corrected two defects that affect online backup of very large databases. Backups taken via external methods, such as snapshots or direct file copies, are not affected. These defects exist in all released versions of all InterSystems products.

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InterSystems has corrected a defect that may result in missing updates when utilizing Caché online backup.

This defect is present in all Caché and Ensemble versions 2015.1.x, 2015.2.x and 2016.1.x, and all HealthShare distributions based on those versions. It affects all platforms and operating systems except backups of OpenVMS cluster databases.

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July 27, 2017 – Alert: Linux Defects Can Corrupt Mirror Copies of Journal Files

InterSystems has encountered defects in Linux which can corrupt copies of journal files that are generated on a mirror backup or async member; this occurs only in certain specific configurations. The original mirror journal file created on the primary member is not affected.

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InterSystems has encountered a defect that causes some upgrades of HealthShare® Health Connect to fail. This only affects instances that are not licensed for the use of FHIR® and that have interoperability-enabled namespaces. Under these conditions, the upgrade fails with an <HSFHIRErr> error.

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InterSystems has corrected a defect that can result in data integrity problems in environments that use InterSystems mirroring in conjunction with parallel dejournaling. This problem exists for currently released Caché and Ensemble versions beginning with 2017.2 and for InterSystems IRIS Data Platform version 2018.1.

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InterSystems has corrected two defects that, in rare circumstances, can result in data integrity corruption after running global compaction, database compaction, or database defragmentation. InterSystems recommends avoiding these utilities until after applying the corrections listed below.

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Beginning with the release of InterSystems IRIS® data platform 2022.3, InterSystems corrected the license enforcement mechanism to include REST and SOAP requests. Due to this change, environments with non-core-based licenses that use REST or SOAP may experience greater license utilization after upgrading.

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